Additional Phone number: for the Bloomington, IL office is (309) 807-5252. Company uses green certified cleaning products or products Designed for the Environment. All services are 100% satisfaction Guaranteed. Great service and products at an affordable price.
Business highlights
16 years of trusted experience
Emergency Services Offered
Services we offer
Carpet cleaning, 24 hour emergency water extraction, vehicle cleaning, office cleaning, upholstery cleaning, tile and grout cleaning, hard wood floor cleaning.
Prompt follow-up on my inquiry. Very professional.
Description of Work: I did not use this company. Their service area did not include my city of residence.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Jeffrey W.
09/2013
5.0
carpet cleaners
 + -1 more
Very professional. Reasonable rates. Excellent referrals for other repair work associated with water damage. They also came back on a weekend to pick up fans so I would not be charged extra for days used that I did not need. Highly recommended.
Description of Work: Flooding cleanup and carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
William W.
08/2013
5.0
carpet cleaners
 + -1 more
Carpet was badly stained. Looks wonderful now. The price was good, great work, very punctual and responsive, and they are hockey friendly!!!! Create folks. Highly recommend them.
Description of Work: Cleaned and deodorized carpet on entire 3rd floor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Robert W.
07/2013
5.0
carpet cleaners
 + -1 more
Employees were quick at responding and explaining services. They called before they arrived, did a great job cleaning the carpets and did so relatively quickly. They cleaned the hallway free of charge and were very professional during their time. The turn-around time from the initial call to the completed cleaning was less than 36 hours. We'll definitely use them again.
Description of Work: Cleaned dining room, living room, and hallway carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
lynda T.
06/2013
5.0
carpet cleaners
 + -1 more
They called before they arrived and were even a few minutes early. They looked and acted very professional--introduced themselves; reviewed the area to be cleaned and asked questions about areas of soil. I have creme colored carpet so there were some high traffic areas and some pet stains that needed special attention. They handled it all very quickly and the carpet looks 1000% better and smells fresh and clean. I am very pleased with their work and will use them again and recommend them to others. Thanks Steam Green!!
Description of Work: They cleaned the living room, dining room and hallway.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Linda D.
06/2013
5.0
carpet cleaners
 + -1 more
It went great. They called yesterday and told me they could come earlier than my scheduled appointment, which really worked better for me. I was informed as to what they would do and it recommended that we get the protection also, as we have pets, which will probably be good in the long run. They moved my heavy furniture and cleaned all the carpets thoroughly. Boy can you ever see the difference. This is the company to call if you want it done right the first time. I will be telling everyone about them and WILL be a repeat customer. Everything was put back in place and everything was explained as to what would be done. We are VERY please with this company.
Description of Work: They cleaned my carpet in the living room, hall and one bedroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$169
Lisa H.
06/2013
5.0
carpet cleaners
 + -1 more
Prompt and professional service. Andy and Derrick did an excellent job of explaining what they were doing. Made sure I was completely satisfied with everything before they left. Best carpet cleaning service I have ever had!
Description of Work: Cleaned carpets in 7 rooms and cleaned an area rug.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$375
Ross M.
06/2013
5.0
carpet cleaners
 + -1 more
We returned home from a 2 week vacation where we had left our dog with someone coming in 3 times a day. Our dog was on a medication that makes him urinate more often and since we weren't there like we usually are he lifted his leg to our hearth and surrounding carpet. We have NO idea how many times he peed there but it was wet and had a horrible odor. Judging by the wonderful reviews of Steam Green Cleaners on your website I called. They came over right away and treated the area, gave me advice and also offered to come back at the end of the week to retreat if I wanted them to. It was SO much better!! I decided that I would have them come back just to be safe. They returned and didn't charge me since he offered to come back on the first day! I would gladly use their services again and recommend everyone to use them too! Very professional, courteous and knowledgeable.
Description of Work: They cleaned, deodorized and used an enzyme on area that was urine soaked from our dog.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Deborah M.
05/2013
4.0
carpet cleaners
 + -1 more
Service was good but the smell afterwords smelled like not so fresh water. I wonder if the customer before me had filthy carpets and the equipment may have not been flushed out properly before our job.The smell did eventually lift ater the carpets dried. It took a good 24 hours minimum for all carpets to dry...per their ad and their words everything should have dried much sooner.
Description of Work: Cleaned one sofa and several carpeted rooms.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$180
Response from Steam Green Carpet Cleaning
First of all, thank you for using Steam Green. We are glad to know that you felt the service was good and that you would hire us again. We are sorry that you experienced longer than typical drying time. Unfortunately, this has been the wettest and coolest spring in many years and as a result, we had had a lot of moisture in the air which is not favorable to a fast dry time due to the high air humidity. Considering we cleaned most of the carpeted areas in your house, even if they were just damp to the touch when we finished, there was a lot of moisture trying to escape. This moisture has to evaporate into the air and it is more difficult when there is already moisture present and/or low air flow. Unfortunately, when the outside temperature is cool, we tend to open our windows and turn off the air conditioning without considering the humidity. The fastest way to dry carpets is to run the air conditioning or heat and have good air flow (fans etc). Our carpets typically dry in half the time of our competitors and are just damp to the touch when we finish. As for the comment about the water, we wish there was a way to recycle water! We are green and so, this sounds like an excellent way to make our services even greener. :) However, this is not possible. We use fresh softened water for each customer! which is brought to your home in a large tank inside the cleaning truck. The water is heated to 180 degrees and travels from the truck tank through a series of filters and finally through a very high pressure hose to the cleaning wand. The hot water flushes dirt and residue from the carpet and that used water is extracted out and goes through a separate vacuum line to a second recovery tank for disposal. If you saw the extracted, used water, you would either be horrified or tickled pink at how much filth comes out of carpet! That being said, carpets accumulate a lot of debris...food, animal hair, human hair and dead skin..think vegetable, animal, mineral! Bottom line, eww. Because we use hot water and moisture to clean, it acts as a catalyst for odor containing molecules to travel from the carpet to your nose. When the clean carpet dries, the odor disappears because the molecules are no longer suspended in the air. Thanks again for choosing Steam Green! Miranda
David H.
05/2013
5.0
carpet cleaners
 + -1 more
Excellent response and very nice. I appreciated the honesty that pet urine smell is difficult to get rid of.
Description of Work: Cat had urinated on my sofa cushions so had them cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Angela M.
04/2013
5.0
carpet cleaners
 + -1 more
Steam Green Carpet Cleaning is the most professional and punctual carpet cleaning company I have ever dealt with. They called before they arrived and gave me an ETA. Then they arrived the moment they said they would. We did a walk through and discussed the job and any stains or badly soiled areas I wanted them to focus on. All I can say is my 19 year old livingroom carpet has not loolked this good in a decade. All I could do is stare at my "looks like new " carpet. They were even able to remove stains I had long since given up on. For example, the battery acid stain that I didn't even bother to tell them about because its been there since the mid-90's. They spotted it and miraculously removed it. These guys are the best!
Description of Work: Removed stains and generally cleaned carpeting in a livingroom, hall, porch, bedroom and closet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Lauren G.
03/2013
5.0
carpet cleaners, upholstery cleaning
 + 0 more
Everything went well. I called this morning to come out and clean my mattress and sofa that my cat urined on last night and the morning. They set me up to come this afternoon. They called me 20 minutes after I set up my apt and asked if they could come earlier since they had a cancellation. I was very excited that they did! They were quick and did a great job. The whole job took about 45 minutes!
Description of Work: Gave me a great deal! Came quicker than I though they would get here! Nice to work with. So far it seems they did a very good job with getting out stains! Will call them again!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Sandra C.
03/2013
5.0
carpet cleaners, oriental rug cleaning
 + 0 more
The team was very professional. They took time to explain the process as well as tips for spot cleaning. They arrived on time and were very efficient. I will call them for future carpet cleaning.
Description of Work: 3 area rugs and 3 carpeted bedrooms were cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Greg F.
03/2013
5.0
carpet cleaners, upholstery cleaning
 + 0 more
The crew arrived right when they said they would, reviewed and confirmed their phone estimate, we agreed on a price (they gave me their best coupon price) and got right to work. They did an excellent job on everything. The chairs take a lot of effort & took almost as long as floors to do, but they did a great job. They went over the carpet and chairs until they were clean
Description of Work: Steam Green cleaned our living room, 2 bedrooms, basement steps and 2 landings plus 2 white upholstered chairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Jon B.
01/2013
5.0
carpet cleaners
 + -1 more
Very prompt and courteous. Highly detailed in explaining the process. Very professional, definitely would recommend. Removed stains I did not think would be possible to remove.
Description of Work: Cleaned carpet in entire house. Removed stains I did not think would be possible! Excellant job!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Robert K.
12/2012
5.0
carpet cleaners
 + -1 more
We had scheduled work for Wednesday at 1:00pm. They called at 11am asking that if they could move us to 4pm, so they would have less travel time between jobs. They told us it would help them out but we were under no obligation. We told them that was fine. They arrived on time, got the job done within a couple hours and even took time to explain some of the nuances of the carpet and the possible causes for carpet edge discoloration. Very informative, they know carpets well. Even my brother, who has more experience with this than I, was impressed with them and got their card for their next carpet cleaning job. Very professional, great to work with, reasonable pricing, quality work! What else can I say?
Description of Work: Moving into an 18-year-old house, wanted all carpets cleaned prior to moving in. They cleaned entire upstairs, stairway and half the main floor (the other half is wood floor). Besides cleaning they deodorized since there was slight pet/smoke odor. He also did a stain-resisting service on the family room carpet since it would have the most usage. We have a 2400 square foot home so a substantial amount of carpet.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$385
Denise S.
12/2012
5.0
carpet cleaners
 + -1 more
They were very professional. The carpet looks great! I would use them again.
Description of Work: They cleaned four room and a hallway. They also cleaned a couple rugs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Chad K.
11/2012
5.0
carpet cleaners
 + -1 more
Called to set up an appointment and they were able to fit us in on the same day! The carpet on the steps had a pink stain on the facing below the bottom step; two paint drops; and red marker across the length of one of the steps. They warned us ahead of time that the various stains may not be removable, but they went three for three and were able to get everything out. The steps look fantastic now. They also cleaned the grout in the bathroom shower that had years of accumulated staining. Shower stall is 4' across, 3' deep and 7 1/2' high. The cleaned the steps and the entire shower in less than two hours. Definitely would use their services again.
Description of Work: Cleaned carpet on steps; had paint drops, red marker and pink stain. Grout in master bathroom shower.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$125
Barbara D.
11/2012
5.0
carpet cleaners
 + -1 more
They called 1.5 hours prior to my arranged time and asked if they could come early, which was fine with me. They were very professional. They took the time to listen to my concerns, answered all my questions, and explained what they would do. They were able to remove a number of pet stains that a competitor had previously not gotten up. The carpets look like new! I will definitely use Steam Green for all my carpet-cleaning needs in the future.
Description of Work: They cleaned my family room, living room, bedroom, hall and stairs, as well as the tile in my foyer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
F Bruce B.
09/2012
5.0
carpet cleaners
 + -1 more
Crew called to alert me of their time of arrival. They were prompt and immediately set to work. They answered all questions. They finished in 40 min.
Description of Work: Steam cleaned a larger bedroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Laurie C.
08/2012
5.0
carpet cleaners
 + -1 more
They arrived right on time, did a fabulous job and were quick - less than on hour and the price was reasonable.
Description of Work: Carpet clean up-both basement and main floor - also deodorized.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Marie D.
08/2012
5.0
carpet cleaners
 + -1 more
They were very professional and explained all of the options I had. They did not pressure me into anything.
Description of Work: Initially signed up for 3 rooms, but he knocked the price down to 2 rooms because of the carpet size in my bathroom.
Description of Work: Carpets were cleaned beautifully.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Kristina F.
07/2012
5.0
carpet cleaners, upholstery cleaning
 + 0 more
I never have dealt with another carpet cleaning place before since I never had my carpets professionally cleaned so it seemed to go fairly quickly. That was nice.
Description of Work: We used Steam Green Carpet Cleaning to clean the carpets and the living room furniture.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Anthony R.
07/2012
4.0
carpet cleaners
 + -1 more
They were good. They did a nice job and do a general cleaning. They focused on getting the carpet moved to a new place and I thought they could have focused a little bit more on some of the stands. But for general clean they were prompt and did a nice job. We have a child and they use the safest in the chemicals. They were very easy to contact and were prompt on time. But if I have heavy stains I would use someone else.
Description of Work: I have used Steam Green Carpet Cleaning for carpet cleaning.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning,
Ceramic Tile,
Oriental Rug Cleaning,
House Cleaning,
Mold Testing & Remediation,
Water & Smoke Damage
FAQ
Steam Green Carpet Cleaning is currently rated 4.9 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 2:00 PM
Steam Green Carpet Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Steam Green Carpet Cleaning offers free project estimates.
Yes, Steam Green Carpet Cleaning offers eco-friendly accreditations.
No, Steam Green Carpet Cleaning does not offer a senior discount.
Yes, Steam Green Carpet Cleaning offers emergency services.
Yes, Steam Green Carpet Cleaning offers warranties.
Steam Green Carpet Cleaning offers the following services: Carpet cleaning, 24 hour emergency water extraction, vehicle cleaning, office cleaning, upholstery cleaning, tile and grout cleaning, hard wood floor cleaning.