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Steam Green Carpet Cleaning

Carpet Cleaning, Upholstery Cleaning, Ceramic Tile,

About us

Additional Phone number: for the Bloomington, IL office is (309) 807-5252. Company uses green certified cleaning products or products Designed for the Environment. All services are 100% satisfaction Guaranteed. Great service and products at an affordable price.

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

Carpet cleaning, 24 hour emergency water extraction, vehicle cleaning, office cleaning, upholstery cleaning, tile and grout cleaning, hard wood floor cleaning.

Services we don't offer

Ask for Details

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9137 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
4%
3
1%
2
1%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
5.0
punctuality
4.9
Showing 26-50 of 137 reviews

Connie S.
07/2014
5.0
carpet cleaners
  + -1 more
The owner and assistant arrived right on time. They were pleasant and professional in their attitudes the entire time. My tile and grout look great. However, what really impressed me was how clean they got my carpeting. We had just moved in a couple of days ago. So, we were unable to tell them what the source of the stains were and they were still able to remove them. The pet smell is also gone. Before they left, they told me in detail how to care for the flooring in order to keep it looking great. I highly recommend Steam Green and will not use any other carpet cleaners from here on out.
Description of Work: They cleaned my carpets and ceramic floor tile. They also advised me on how to care for my flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Debra F.
06/2014
3.0
carpet cleaners
  + -1 more
The two gentlemen from Steam Green arrived a little late but had called to inform me they would be late. They were very nice and professional. They did the job very quickly. I was disappointed in how the carpets looked when they dried. There were many spots that were missed and the paths were still very evident. I realize that the carpets are worn in the pathways, but I was hoping for better results. This was the first time I have use a Carpet Cleaning business and maybe my expectations were too high. Do not think I will call Steam Green again.
Description of Work: Cleaned carpets

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$200

Response from Steam Green Carpet Cleaning
We are very sorry to hear that you were not completely satisfied with your cleaning. Along with your cleaning we also provide a 30 Day Spot Free Warranty which means we will come back and clean any spot, even new spots, in the areas previously cleaned up to 30 days after the cleaning (advertised on the homepage of our website and our coupons). Our goal is to exceed our customer’s expectations and provide an excellent service! Our technicians are professionally trained to clean each area efficiently in a specific manner to prevent them from missing areas or spots along they way. We have some of the best equipment and products available to achieve great results however there are many factors that will affect the overall appearance of a carpet over time (soil level, use, maintenance). Some carpets do wear differently than others as well as some being more susceptible to certain types of stains depending on the fiber they are made of. Soiling is an insidious process, dust settles everywhere and everyone contributes, even pets. Dirt builds from the bottom up and by the time you realize it’s dirty you could already have some permanent damage to the fiber. Vacuuming alone does not remove all the soil especially in the traffic areas where it becomes trapped and put into motion scratching the fiber causing it to become dull and greyish in color. A carpet will usually ugly out before it wears out. Most Manufacturers today offer carpet warranties requiring their products to be “Steam” cleaned yearly by a certified firm like ours, in order to maintain the warranty. They realize that if the carpet isn’t maintained the life and look of the carpet will be shortened and their customers will not be happy. You had mentioned that you had never had the carpets cleaned before and that there were some spots or paths that you were not happy with. I would like to personally offer to come out and go over any spot or area of concern.

Norma S.
05/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They were very prompt and extremely helpful. I had area rugs on the top of wall to wall carpeting and they actually split the service into two days to give an opportunity for the area rugs to be cleaned separately so that I would not have moisture on top of moisture.I thought that was very considerate. The price was average and not above or below.
Description of Work: I used Steam Green Carpet Cleaning to clean wall to wall carpeting, area rugs, and other sofas and pillows.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Wendy P.
04/2014
5.0
carpet cleaners
  + -1 more
The servicemen were very professional and eager to please the customer. They did an excellent job! The price that was quoted over the phone was the price I was charged. I would definitely use them again!
Description of Work: They cleaned and protected the carpets in the entire house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

Judith A.
04/2014
5.0
carpet cleaners
  + -1 more
This was the best carpet cleaning I had done in Central Illinois.Carpets looked almost new and they are 15 years old!
Description of Work: Cleaned all my carpets and scotch guarded

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Andrea C.
04/2014
5.0
carpet cleaners
  + -1 more
They were very professional. The carpet was beyond hope and should have been replaced, but that wasn't an option at the time, so they did the very best they could with it and got all the grossness out of it. I was very pleased and would absolutely hire them again.
Description of Work: They cleaned a very old, dirty carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Frederica A. K.
04/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Cody is the owner and his employee with him that day was Shane. They did an absolutely outstanding job! I would recommend them to anyone and I will be using them again! They were very helpful in answering a lot of my questions. They also pointed out facts about the carpet that I did not know and they took care of everything. They were very kind and more than patient and took a great deal of time in doing the work. They wanted to do the job right and not in a hurry. I would recommend them to anyone!
Description of Work: They did carpet cleaning and they cleaned my couch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Scott H.
03/2014
5.0
carpet cleaners
  + -1 more
Provider arrived promptly at the pre-arranged time. They were very friendly and professional, and got right to work. They were done fairly quickly and the carpet looks great. I use them every 8-9 months and will continue to do so. Reasonably priced too.
Description of Work: Cleaned carpets in 3 areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$126

Tracey T.
03/2014
5.0
carpet cleaners
  + -1 more
Very professional and carpets smelled great and looked new. We used the stain fighting solution, well worth the extra cost. They even shared industry knowledge to tackle future stubborn stains. We will most certainly use Steam Green again!
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carol B.
03/2014
5.0
carpet cleaners
  + -1 more
Andy and Dan were very friendly, and arrived when they said. They were very professional and polite. They called prior to coming, which was appreciated. My 5 rooms were very soiled with pet stains. I knew not all of the stains would come out, but I am selling my house, and needed to get it clean and odor free. They pre-treated all the stains, steam cleaned the rooms, and came in afterwards with additional stain treatments and deodorizer. The rooms came out remarkably well! I never dreamed they could get it as clean as they did! I also purchased additional spot cleaners, as I will continue to have dogs, and they will continue to stain the carpet! I like the fact that the products they use are green - no harmful chemicals. The house smells clean, not like chemicals. Thanks for the great job!
Description of Work: They cleaned 5 rooms, including a hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$255

Carolynn O.
03/2014
5.0
carpet cleaners
  + -1 more
Steam Green arrived on time and performed their job to my great satisfaction. The carpets were pretty heavily soiled but they really came out beautifully. I would highly recommend this company. Thanks Andy and Dan!
Description of Work: Shampooed the carpets in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$290

WILLIAM R.
02/2014
5.0
carpet cleaners
  + -1 more
Very good job. Will use again.
Description of Work: Did all the work they bid in a timely fashion.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$154

marietta S.
02/2014
5.0
carpet cleaners
  + -1 more
The men showed up on time...did a great job...were very polite..would definitely call them again...have in my contacts already of mobile phone.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael N.
12/2013
5.0
carpet cleaners
  + -1 more
They provided a good service, right on time and did exactly what we wanted. We had one area where they missed a stain. We called them and they came back out and got the stain out.
Description of Work: Cleaned DR, LR, stairs and hall carpets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$167

Phyllis & Joseph B.
12/2013
5.0
carpet cleaners
  + -1 more
They did an excellent job. They were prompt and courteous. There was one apot that didn't come clean the first time, they came back and cleaned it again at no charge.
Description of Work: They cleaned the carpet in two rooms in our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan J.
11/2013
5.0
carpet cleaners
  + -1 more
We got our carpets cleaned this morning and they look great! Steam Green made our 17 year old carpet look like new. We were very seriously considered replacing the carpeting in our girls' two bedrooms but it just is not necessary now. they got stains out that have been there for a long time. thanks Angie for helping us find Steam Green.
Description of Work: Cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$314

Bob W.
11/2013
5.0
carpet cleaners
  + -1 more
Excellent. Pleasant, professional service people. Willing to move furniture. Worked h****** edges by baseboards. The carpet was dry by the next morning. I've used many companies over the years - they are the best!
Description of Work: Cleaned a family room carpet- lots of pet odor. Also very soiled stairs, hallway and 2 bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

gene W.
11/2013
5.0
carpet cleaners, ceramic tile
  + 0 more
They came the same day we called to get the work done! It was a very big job for them. Their price was competitive. I recommend their services and will use them again in the future.
Description of Work: They came out and cleaned the carpets and stone flooring in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Margaret A.
11/2013
5.0
carpet cleaners
  + -1 more
I contacted Kodie to get a quote on cleaning all of the carpets in a newly purchased house before my mom moved in. He was VERY professional and called me back (called me HIMSELF) right away, as well as emailing me with detailed information and a very reasonable quote. He listed times that they were available on the day I needed him and just was an true professional. Unfortunately, wires got crossed on my end and my brother had already hired another company without my knowledge, or I would have gone with Kodie in a heartbeat. I will definitely use him in the future for all of our carpet cleaning needs. In my experience, anyone who is that professional on the front end is going to do a good job in the actual work. TWO THUMBS UP!!
Description of Work: I asked for a quote for cleaning all the carpets in a newly purchased house before my mom moved in.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$120

Carol B.
11/2013
5.0
carpet cleaners
  + -1 more
I don't know the exact date it was done. They did a very good job, and my carpeting looks very nice. Someone asked if it was new carpeting. They arrived on time and charged the amount they had estimated it would cost. They were very professional and courteous.
Description of Work: They cleaned my carpeting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Valerie F.
10/2013
5.0
carpet cleaners
  + -1 more
Steam Green cleaned the carpets in our home today. We have 7 areas plus 2 stairways. I am very pleased with their service and that is the reason they have cleaned our carpets several times. They are prompt, professional, friendly, and work quickly. The carpets look great when they are done and the bonus is that all the products they use are safe for the entire family.
Description of Work: Cleaned all carpets in our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Adrienne W.
10/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
These men did an outstanding job. Very personable and professional. I was very pleased and happy that I chose them over the other companies. I used Angie's list for my decision to go with Steam Green in the first place. They also dressed professional...satisfied with the work they did and would not hesitate to use them again for my home and rental property as well as recommending them to my family.
Description of Work: Cleaned carpet for entire house, stairs Cleaned couch and loveseat

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

M Megan M.
10/2013
5.0
carpet cleaners, ceramic tile
  + 0 more
It was great! They arrived a bit early which was fine since they called ahead, they charged a competitive price, and they did a much better job than we expected. They did so well that we had them back to clean the grout in our kitchen and our bathroom and on our landings.
Description of Work: They cleaned the carpet in our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Natalie E.
10/2013
5.0
upholstery cleaning
  + -1 more
Steam Green is my go-to guys for doing a job I neither want to invest time or energy in. One quick call, an appointment is made, and I am that much closer to sitting on a practically brand new couch!
Description of Work: Cleaned my dog-hair ridden, stained beyond recognition couch

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Katherine S.
10/2013
5.0
carpet cleaners
  + -1 more
I have used this company several times before and am never disappointed. I will use only them for all my carpet/upholstery cleaning needs. They are very professional and seem to go the extra mile every time they come. I recommend them to all my friends.
Description of Work: Fully cleaned and rotected our whole basement (very large) and cleaned and deodorized a large area rug

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Contact information

5001 N Renwood Ave, Peoria, IL 61614

http://www.steam-green.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 2:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Ceramic Tile,
Oriental Rug Cleaning,
House Cleaning,
Mold Testing & Remediation,
Water & Smoke Damage

FAQ

Steam Green Carpet Cleaning is currently rated 4.9 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 2:00 PM

Steam Green Carpet Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Steam Green Carpet Cleaning offers free project estimates.
Yes, Steam Green Carpet Cleaning offers eco-friendly accreditations.
No, Steam Green Carpet Cleaning does not offer a senior discount.
Yes, Steam Green Carpet Cleaning offers emergency services.
Yes, Steam Green Carpet Cleaning offers warranties.
Steam Green Carpet Cleaning offers the following services: Carpet cleaning, 24 hour emergency water extraction, vehicle cleaning, office cleaning, upholstery cleaning, tile and grout cleaning, hard wood floor cleaning.
Ask for Details

Contact information

5001 N Renwood Ave, Peoria, IL 61614

http://www.steam-green.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 2:00 PM