We are a full service residential & light commercial heating and cooling company specializing in the service and maintenance of your homes comfort systems .
Business highlights
92 years of trusted experience
Emergency Services Offered
Services we offer
Residential and commercial furnaces, air conditioners, heat pumps, indoor air quality & boilers.
Description of Work: We have a service contract with them. They came out to do our annual AC maintenance. That gets you a discounted rate on services for any emergencies. They're always great about getting preventive stuff set up and super responsive when you do have an emergency.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Barbara H.
12/2012
5.0
heating & air conditioning/hvac
+ -1 more
When it was time for our heating inspection, Fritch called and set up an appointment at our convenience. On the day of the appointment we were called prior to their arrival to let us know they were on the way. The service person (Sergio) was friendly, efficient and thorough. When he was finished, he took the time to clearly explain the work plus answer our questions about the shut off thermostat we had installed. We have used Fritch for many years and have never had anything but satisfaction with their service.
Description of Work: Checked heat pump and air handler. Installed new air filter. Explained how the shut off thermostat worked and reset the the shut off temperature. Gave advice on how to get the best use of the shut off to prevent high heating costs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Carla M.
07/2012
1.0
heating & air conditioning/hvac
+ -1 more
I called on a Friday night and was told that the on call technician would call me back. No one called. Luckily I found Morris Heating and Bob came out at 10p from Brimfield and fixed my A/C for $112.
Description of Work: No services were performed.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Fritch Heating & Cooling, Inc
I wish I had more information to go off of for this incident. We have no record of this call in our system. Perhaps there was a mistake by our after-hours phone operators, and for that, I am truly sorry. I am happy that the member was able to get here A/C fixed that night by another company. Kudos to them.
Ava H.
06/2012
5.0
heating & air conditioning/hvac
+ -1 more
From start to finish, this was an exceptionally positive experience. Thanks!
Description of Work: My tenant was leaving work when the repairman arrived but reported that Ken was very friendly, efficient and knowledgeable. The unit needed to be "recharged," which I think means that he added freon? Anyway, it turned out that Ken happens to live just a few doors down from the house I vacated and rented out last summer, and Becky, my dear next-door neighbor there, also ended up being the person who handled the processing of my order! I joined Angie's List to find someone I could trust in my absence to handle this and other issues as they arise from now on. How delightful for me that one of the best HVAC companies in the area also led me back to these personal associations! (I think it was a divine appointment : )
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$256
Mary M.
06/2012
5.0
heating & air conditioning/hvac
+ -1 more
I got a manufacturer's rebate when I bought the unit. Their service guys arrive on time and are polite. They pick up after themselves and do what they say they are going to do. I have used them in the past; the guy who owns it lives up the street from me. I have had no issues with their quality. They have always handled the HVAC at my house and my mother had bought the previous air conditioner and furnace from them.
Description of Work: I used Fritch Heating & Cooling to install a new furnace.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Beth M.
06/2012
5.0
heating & air conditioning/hvac
+ -1 more
The tech that came out on Tuesday was VERY helpful. Apparently, based on the ticket on the unit, he had serviced it 20 years ago. He had an apprentice with him and he was very professional with him. I was absolutely impressed with the manner in which he was teaching.
Description of Work: Had a repair tech come out to service 2 A/C units and find out why the larger of the 2 kept popping a circuit breaker. Thought he had it fixed, but it popped again right after he left. Had another tech come out on Tuesday andhe did a more thorough evaluation, found the problem and repaired it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Patty F.
06/2012
5.0
heating & air conditioning/hvac
+ -1 more
They are a very good company. I have also work with them in other areas rather than just do work for me. They just have good customer service.
Description of Work: I used Fritch Heating & Cooling to recharge my air conditioner.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Pat D.
04/2012
5.0
heating & air conditioning/hvac
+ -1 more
They are very good. It is a service agreement that we pay $100 and they come out here to check the furnace and if there is anything really wrong, that is also included in the $100 unless it is like you need a new furnace or a new air conditioner. They are professional and they really know what they are doing.
Description of Work: We use Fritch Heating & Cooling for our heating and air conditioning. They checked the furnace the last time they were here.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Sharon M.
03/2012
5.0
heating & air conditioning/hvac
+ -1 more
We have been using Fritch Heating and Air Conditioning for annual maintenance and any repairs on our current house for approx twenty years. They have always been extremely reliable, professional, and skilled at what they do. In Novemeber of 2011 we asked them to do the initial inspection and to set up an annual maintenance plan for our new house. We highly recommend Fritch.
Description of Work: We have been using Fritch Heating and Air Conditioning for annual maintenance and any repairs on our current house for approx twenty years. They have always been extremely reliable, professional, and skilled at what they do. In Novemeber of 2011 we asked them to do the initial inspection and to set up an annual maintenance plan for our new house. We highly recommend Fritch.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$470
Jose L.
03/2012
5.0
heating & air conditioning/hvac
+ -1 more
They are reliable and do a good job. They had all the material needed to do the job.
Description of Work: They set up an air-conditioner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Marilyn C.
03/2012
5.0
heating & air conditioning/hvac
+ -1 more
They come twice a year for cleaning the air-conditioner and the furnace. They do once in the winter and once in the summer and then they guarantee it. It is a pretty good deal. They are real friendly and do what they say they are going to do and no more or no less. They come on time and they let you use the same guy and it’s not a stranger as you know him. He knows the equipment really well and what he tuned has not gone yet. He is very honest and above board.
Description of Work: We use Fritch Heating & Cooling Inc for heating and A/c twice a year.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Sean K.
01/2012
5.0
heating & air conditioning/hvac
+ -1 more
The serviceman came out to my house at the exact time that was told. Actually he arrived a little earlier. I showed him the work to be done and away he went. The whole project took him 2.5 hours. He was efficient, friendly, professional, and cleaned up after himself. The work was done cleanly and I have no complaints whatsoever. A great experience overall and I would reccomend them to anyone.
Description of Work: He had to run a bathrrom vent out to the side of the house and bore through brick. He also had to replace a canvas piece of duct work with sheet metal.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$392
Cara M.
12/2011
3.0
heating & air conditioning/hvac
+ -1 more
I had a bad experience on the phone and was basically told I could not be a customer with them any longer. There had been a mix-up with their service man and his charges. I had wanted a winter AND summer contract, and I never noticed they only charged for a winter one. When I inquired about getting them to come out for the summer check-up, they were rude over the phone and told me they would not do it. I asked about renewing and they told me I could not. I even contacted the owner explaining what had happened and never heard back from him. I was very disappointed as I had had good experiences in the past. I guess they didn't need my money.
Description of Work: I no longer use the services of Fritch Heating & Cooling Inc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
2.0
responsiveness
2.0
punctuality
5.0
$99
Debi F.
11/2011
5.0
heating & air conditioning/hvac
+ -1 more
We never know how it is going to go when we hire a business, sort of feel we are at their mercy~ hoping they are honest and do a good job repairing something in our home. This was a pleasant experience and we would definately recommend this company to all for service work on furnaces.
Description of Work: Our furnace is about 8yrs old and when we started it up this year only the fan worked but no heat. We called Fritch Heating and Air from a positve recommendation from another family member who has had them do work at their house and business. The lady on the phone was very pleasant and scheduled and appt the same day for a serviceman to come out to the house. The lady from their office phoned to say they were on their way later in the morning. A very nice, polite serviceman recommended a new thermostat, replaced it and now the furnace runs fine!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Thomas G.
10/2011
5.0
heating & air conditioning/hvac
+ -1 more
They have been doing our work for years. They have very good people. We are on a maintenance contract which includes a high efficiency air filter. They also service our humidifier that is part of our furnace. We've had good luck with them for the last 20 years. Their prices are good. We absolutely will continue to use them.
Description of Work: We use Fritch Heating & Cooling to do our semi-annual maintenance. We do a spring and fall checkup on the heating and air conditioning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
James E.
09/2011
5.0
heating & air conditioning/hvac
+ -1 more
They're dependable. They come when they say they're going to come and clean up messes. They've been around for a long time in this area and I never hear anything negative said about their service.
Description of Work: Fritch Heating and Cooling come out twice a year to service our heating and AC unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
James J.
10/2010
5.0
heating & air conditioning/hvac
+ -1 more
Did proper measuring of house, duct work, load calculations, etc. Estimate took longer than I anticipated solely because it was done right. Compared to other companies I had out quoting, they did a much more complete job sizing the system, providing me options, looking outside, in the crawl space, checking duct sizes, discussing windows, insulation, and other factors that affect the heat/cooling load. Quote price was higher than other estimates, but the equipment was better and properly sized. Will probably end up hiring them.
Description of Work: Estimate to replace 50 year old furnace and 20 year old AC.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kathryn M.
10/2010
5.0
heating & air conditioning/hvac
+ -1 more
The gentleman was on time and friendly. I have a service contract with them for my heater, AC, and humidifier. I would certainly use them again.
Description of Work: I had my AC serviced and had him fix a leak in my AC.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Nick V.
08/2010
5.0
heating & air conditioning/hvac
+ -1 more
Everything about this experience was great! The tech was very friendly and showed up early to the appointment (he beat me home). In addition to recharging the unit, he also checked for leaks. After verifying that the valve caps were leaking, he replaced them at no charge. Additionally, he ended up charging me the minimum trip + hourly service charge, even though he a little extra time working on the unit. Fritch's service rates are higher than other companies in the area, but the slightly higher cost was well worth it because they were competent and did good work.
Description of Work: Checked and recharged my A/C unit which had lost most of its refrigerant...
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Phil B.
12/2009
5.0
heating & air conditioning/hvac
+ -1 more
They seemed to be a quality company. The compressor had failed and due to the nature of the failure we had to replace the entire air conditioning unit. They were friendly, professional, and did a quality job. They were reasonably priced too.
Description of Work: We used Fritch Heating & Cooling to repair our air conditioner and eventually replace it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Ben M.
11/2009
5.0
heating & air conditioning/hvac
+ -1 more
They are very nice, professional and responsive. They come out right away when I call them and they do a good job. Their price is very good.
Description of Work: Fritch Heating & Cooling Inc do the maintenance of my heating and AC. Their last visit was two months ago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Sonya B.
11/2009
5.0
heating & air conditioning/hvac
+ -1 more
It was excellent. I have no complaints at all. Everything is still running fine.
Description of Work: They installed a new air conditioning unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,800
Larry S.
10/2009
4.0
heating & air conditioning/hvac
+ -1 more
I feel they are reasonably priced and have a good reputation. They have good, qualified people working for them. There was a problem with what they made for me, however they quickly repaired it. Overall, I was quite satisfied with the service.
Description of Work: Fritch did some minor sheet metal work for me.
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*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Appliance Repair
FAQ
Fritch Heating & Cooling, Inc is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Saturday: 8:00 AM - 12:00 PM
Fritch Heating & Cooling, Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Fritch Heating & Cooling, Inc offers the following services: Residential and commercial furnaces, air conditioners, heat pumps, indoor air quality & boilers.