Bathrooms First

The first bathroom was done pretty fast and looked great. We, however, are finding problems with the installation now that its a few months old. The sliding doors on the shower will not stay closed. We noticed this after the first shower. The shower sealant around the bottom of the shower is starting to turn brown. We have noticed the vanity top was not secured and moves somewhat. The toilet seats are coming loose. We had a second bath done. They did not come back to finish the job, but wanted full payment. Subsequent calls failed. We also had a foyer completely renovated with new plaster. Bad paneling was reinstalled and plaster over. Bumps are now showing on the wall. Replacement drywall was installed at the steps, bot not installed completely. I now have holes in the wall that will need to be repaired.

At 1st looked good except after instal guy left. He forgot to caulk shower, made call and they did come back next day. About 18 months after have a huge bulge on back panel wall behind handi cap rail. Have informed Dave and 3 months into it has not fixed the problem. Was told he would by Dave. He has dodged my calls and text, he clearly has no intentions of fixing the work or honoring his work, he collect the payment quickly after that good luck to me he is a dishonest person who promises the quality and how long work is guaranteed, good luck after he has your cash. DONT MAKE THE MISTAKE I DID

We did a complete bathroom remodel back in 2017 and David and his crew did an outstanding job. Very professional, the right price and took extra care as to not dirty up the rest of the house. It is now 2020 and we had a caulking problem and the tub was drain was not holding water when closed. We called and they came all the way to Springfield, IL from Peoria, IL to fix the problems at no charge. When we had the original work done in 2017 David said the work carried a lifetime warranty and you can take him for his word. He backs it all up. I would very highly recommend this company to anyone and I would ever need a remodel done again I would make just one phone call and that would be to Bathrooms First in Peoria, IL Stab C.

Dave had estimated five days due to the amount of work required. He was right on with the timing. We have an older home so of course, unforeseen issues arrive. They were handled without drama or complaint. They arrived every morning as he said they would and worked all day. They cleaned up each evening before leaving for the day. Due to the fact that we have only one bathroom, they made certain to replace the toilet and safety bar each night before leaving. We had purchased a vanity and medicine cabinet for them to install. After opening the vanity box and medicine cabinet box, they discovered that the counter was cracked and the medicine chest was chipped. They exchanged it at the store themselves and installed the new ones, again without complaint. All of the work was done if not to our standards but well above. They spent an exceptional amount of time working to accommodate my husbands needs.