I've been using them for the past 20 years. It's been wonderful. They are always on time and always make sure to call when they're on their way.
Description of Work: A/C tune-up.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Armstrong Heating & Air Conditioning
Thank you for taking the time to write in the review. We appreciate that you continue to use us as your trusted service contractor! Thank you again Adrienne Schell (VP)
John T.
01/2016
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Replace old heat pump to a more efficient HVAC system. Relocated the system on request and everything is so much better.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Patricia M.
10/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Armstrong Heating & Air Conditioning
Thank you [Member name removed] for your review. I will pass the good grade along to Trent. We always appreciate the feedback, and we thank you for your continued business!
Diana H.
06/2015
5.0
heating & air conditioning/hvac
+ -1 more
The price was very reasonable, and they did a great job. They took the old furnace away and cleaned up after themselves. I really appreciated that they didn't try to oversell me on something I didn't need. They took the time to figure out what my needs were, and made sure I got what best fit those needs.
Description of Work: They replaced my furnace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Armstrong Heating & Air Conditioning
[Member Name Removed]: Just wanted to say thank you for taking the time to review our company. We really appreciate the feedback! It makes me glad to see that our techs exceeded your expectations. We appreciate your business. We will continue to strive to serve you as best as we can so that we may build that long term relationship with you so that in time of heating/cooling needs, we will continue to be your trusted contractor. Thanks again [Member Name Removed]!! -Adrienne (VP/owner)
chris L.
01/2014
5.0
heating & air conditioning/hvac
+ -1 more
Excellent. I have been using Armstrong for the past firve years to service my AC and heating system. Both are a Trane and were installed in 2005 with a warranty. I have been pleased with the professional service and prompt arrival of the techs to preform the semi-annual check ups. This service costs but is well worth the peace of mind if something would go wrong. Like an insurance policy for the heating system.
Description of Work: annual contract for furnance check up and element cleaning of furnance under warranty
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Armstrong Heating & Air Conditioning
Thank you so much for taking the time to review our company. We are pleased that you feel satified with our company as your preferred trusted contractor. Hope you enjoyed the holidays! We appreciate your business and look forward to working with you again in the future. Your friends @ Armstrong Heating & Cooling
Chris D.
05/2013
5.0
heating & air conditioning/hvac
+ -1 more
We have used Armstrong for many years for occasional service on our boiler heating system as well as the a/c system. When the a/c failed this spring (installed 1973), Armstrong suggested that an $800 repair made little sense on a unit that old. They quoted about $5400 for total replacement, including work on the ducting system. We agreed, and they ordered the equipment. When it arrived several days later, they started the work immediately, and finished in two and a half days. Most of the time was spent on rerouting the attic ductwork. Everything was installed as agreed, and has been working perfectly. The four employees we met during the process were all professional and courteous.
Description of Work: Replaced old A/C , which included outside unit and attic air handler.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,400
Response from Armstrong Heating & Air Conditioning
[member name removed]: We thank you so much for taking the time to review our company. It means a lot to us. We are so glad to have been given the opprotunity to be your trusted contractor. We are also also very please that we have been able to meet your expectations on this install and to hear that all is working well for you. We hope that you will not hesitate to contact us with any further service needs you may have. Thank you again. The Armstrong Heating & Cooling Team
michael M.
07/2012
5.0
heating & air conditioning/hvac
+ -1 more
It was hot out and they were there within six hours. I don’t know about the price right now. I wasn’t a part of that but the quality of their work was good.
Description of Work: I used Armstrong Heating & Air Conditioning to fix my air conditioning unit.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Armstrong Heating & Air Conditioning
Thank you Member for taking the time to review our company. We are pleased with your review, and we are glad we were able to service your needs promptly and efficiently with good quality. We appreciate you as our client! Let us know if there is anything else we can do for you in the future. Your Contractors, Armstrong Heating & Cooling
Steven F.
04/2012
5.0
heating & air conditioning/hvac
+ -1 more
.They are get in and do what they say they are going to do and get out. They are very good. Price is very reasonable.
Description of Work: .I used Armstrong Heating & Air Conditioning to replace a furnace and repaired a boiler.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,500
Response from Armstrong Heating & Air Conditioning
We thank you for chosing us as your preferred trusted contractor! It is always a joy doing work for you, and we want you to know that we value you as our client!
Mark G.
02/2012
4.0
heating & air conditioning/hvac
+ -1 more
Start to finish things went wonderful. He showed up on time. He was very good. There were couple of issues I had thought of and he resolved them all. Then it worked out fine.
Description of Work: I used Armstrong Heating & Cooling for a work on my furnace. I have an old gravity furnace and I had him come and replace a gas valve and he also replaced the thermostat, as well as some rewiring.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Jan B.
02/2012
1.0
heating & air conditioning/hvac
+ -1 more
I wouldn't recommend them to anyone. I definitely won't ever use them again. I used to use them often.
Description of Work: They came out to fix a problem that they created. We had an air conditioner installed when the old owner was in command. They put the pipe in wrong and caused it to crack. Our ceiling fell in because of the leak of the pipe. The new owner did have it fixed for us.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Response from Armstrong Heating & Air Conditioning
We understand your frustration. However, we are the NEW owners. We purchased the company from the previous owner. Your original install was done under previous ownership. The previous owner used material that we would never have used. Despite the fact that this was not our install, we came and fixed the problem for you, using the correct material, at NO CHARGE. Furthermore, WE (new owners), paid your deductible as well for the ceiling. We responded promptly on the issue of your water leak, and did have professionalism in handling the situation. Furthermore, we are feeling quite taken back by the fact that we did all of this, and you would now not recommend our company. We are perplexed by this as you called us after the water leak issue to have unrelated duct work in your attic updated. We performed this work for you, and you paid us for this service. We apologize for your experience with old ownership, but we hope that we, as new owners, were able to satisfy your needs. We value you as a customer, and we did everything in our power to make it right for you. Please contact our office if we can further assist you.
Carol B.
02/2012
5.0
heating & air conditioning/hvac
+ -1 more
They are pretty good a little expensive
Description of Work: Air conditioner check in the winter i used them for furnace repair
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Steven W.
12/2011
5.0
heating & air conditioning/hvac
+ -1 more
I highly recommend Armstrong Heating and Air Conditioning.
Description of Work: Old furnace removal and new furnace installation. Josh the installer showed up about 11:00 am and stayed till the job was done about six hours later. That was after he had been at another job site he had started at 6:30 am. He kept a good attitude throughout the day and got the unit up and running and warming the house. I am very pleased and very satisfied with the work performed by the Armstrong team.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Response from Armstrong Heating & Air Conditioning
Thanks Member!! We value you as a customer, and Josh really enjoyed doing the install for you! As for price, I wish we could do better for you. However, we are a union shop that prides itself in it's quality of work. We try our very best to stay competitive in today's market. We hope that you are satisfied with your air quality as well as the unit that was installed. This customer is rated by us as an A+! He was friendly to work with, issued prompt payment, and submitted a truthful review! Thanks again Member. We look forward to working with you in the future and hope that you will always turn to us as your preferred trusted contactor.
Gerald P.
06/2011
5.0
heating & air conditioning/hvac
+ -1 more
Very good experience.
Description of Work: Air conditioner quick working. They responded the same day I called them. Technician fixed the problem quickly and since there was a minimum one hour service call charge, he completely checked out the A/C to ensure everything was working properly. Very friendly and professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Response from Armstrong Heating & Air Conditioning
Thanks for the good report Member! We appreciate you as our client! Your friends at Armstrong...
GERALD A S.
12/2010
4.0
heating & air conditioning/hvac
+ -1 more
furnace working fine, duct work top notch
Description of Work: checked gas furnace for problem startup replaced circuit board also had them replace problem duct with filter insert
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
Lauri B.
10/2010
5.0
heating & air conditioning/hvac
+ -1 more
We talked for a long time. They were very, very professional and very knowledgeable on furnaces and air conditioning. They wrote a very professional estimate on what they would do. I don?t know yet whether I?d be using their services or not.
Description of Work: I contacted Armstrong Heating & Air Conditioning to get an estimate on an air conditioner.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rick B.
09/2010
5.0
heating & air conditioning/hvac
+ -1 more
Very positive experience. Amstrong sold this system to me 12 years ago and this is only the second service call that I have needed. Great company with great employees.
Description of Work: Service call. AC outside unit wasnt working. Repaired in an hour including having to work in crawl space.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Elizabeth B.
08/2010
5.0
heating & air conditioning/hvac
+ -1 more
They were very nice and the cost was reasonable. Everything was fine.
Description of Work: Our air conditioner was broken so Armstrong Heating & Air Conditioning replaced the broken switch.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jennifer G.
01/2010
5.0
heating & air conditioning/hvac
+ -1 more
Would call them again for service
Description of Work: We came home from Christmas vacation to a freezing house! One phone call and a few hours later and our house is warm and toasty again! The service man was polite and very professional and explained exactly what was wrong.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Rhonda B.
11/2009
5.0
heating & air conditioning/hvac
+ -1 more
They were recommended and the service guy was really nice. They had to come back twice because they didn?t have the fans in stock. However they didn?t charge me for the fan. I would use them again in future.
Description of Work: Armstrong Heating & Air Conditioning fixed my furnace.
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*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning
FAQ
Armstrong Heating & Air Conditioning is currently rated 4.7 overall out of 5.
Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:30 PM
Thursday: 8:00 AM - 4:30 PM
Friday: 8:00 AM - 4:30 PM
Armstrong Heating & Air Conditioning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Armstrong Heating & Air Conditioning offers free project estimates.
No, Armstrong Heating & Air Conditioning does not offer eco-friendly accreditations.
No, Armstrong Heating & Air Conditioning does not offer a senior discount.
Yes, Armstrong Heating & Air Conditioning offers emergency services.
Yes, Armstrong Heating & Air Conditioning offers warranties.
Armstrong Heating & Air Conditioning offers the following services: Heating & air conditioning.