Midwest Garage Door Co

Went fine. Everything worked fine, and still does a month later.

Great service. I didn't have an emergency door issue so I called and got an appointment a couple of days out. They called me before showing up and got there on time. The tech, Scott, was in and out in no time and did a great job. It was very much appreciated as I had to take my son to the doctor that day too. I will definitely use Midwest for future garage door work.

On time, very courteous, professional, knowledgable, and reasonable. This was our second quote & we decided to have them perform the work. Couldn't have asked for a better company to do the work!

It was very reasonable but I don't remember how much it was. They were very thorough and they explained everything and they fixed the problem. He explained everything thoroughly what he was doing and things so I guess that would be professional.

It was $1100. They measured and just looked at the opening and talk to me about options for doors. I selected one that they said to order it wasn't in stock and it took about 3 weeks. I already purchase a new opener so I just used the one I had. It works fine. The salesman wasn't professional as he should have been. Well basically the guy who build the house was a architect. I had actually glass windows above the door and the small ones across. He was suggesting that they wouldn't be strong enough to hold the new door because of the mechanism they used and that I needed to think about just have the taking the windows taken out and having the garage door windows in them. He was kind of pushing that. At the same time my guys were former garage door people themselves they told him to back off about that. Once that happen his tune was suddenly that he like the windows, once they spoke. After that everything was fine. He was just a little overbearing and pushy about his views. They got the doors install and there wasn't any problems at all. The installers knew exactly what to do and they just break it up and install it slightly differently. If I hadn't had my guys there he would have talked me into something different. The installers were very professional.

My garage door broke where I couldn't open it. I called them and they said they would get back to me next week.

They came and fixed the door and did it right the first time.

Arrived right on time replaced 2 doors that look and work great

Installers were professional, knowledgable and quick. Materials and quality of workmanship on the install met or exceeded my expectations. Scheduling took a little back and forth because they tend to wait until they have multiple installs in the area...which made sense to me. Keeping their expenses down keeps my expenses down. They setup passwords for keypads and setup and tested all opener remotes....they even set up any homelink remotes that were in my vehicles.

I was able to set up an appointment the very next day when it fit into my schedule. He arrived on time and did all the work I'd requested by fixing the door and reprogramming the keypad promptly and even fixed something I didn't realize weren't performing as they should. The light was out on the control panel. He was very helpful and efficient and the door has been running smoothly so far. I wouldn't hesitate to use them again in the future.

Russell from Midwest showed up on time for our appointment and was very polite and professional. My garage door had been rattling and screeching, stopping midtrack, etc. It is a very old unit, and I anticipated the door opener would need replacing. While Russell was there, I asked if he wouldn't mind replacing my weather seal on the door as well. He took care of that and greased the tracks, making sure the rollers would glide smoothly. He also helped me secure my garage door when I mentioned I was concerned that it didn't lock without the motor working (it doesn't have a separate lock). About half of the fee I was charged was for the service call, which will be taken off the balance for installation next week. It may or may not be the same guy coming, so I will write a second review after the new system is installed. Thanks, Midwest! Great service from their administrative office too. Looking forward to my next appointment.

They were prompt curteous and very professional. Great locally owned company.

They installed a new belt drive opener a few days later. Quality service and sold what was needed. Also, Inspected the springs and recognized they were close to breaking. Said to wait until they did, could be soon or could go for awhile. Didn't attempt to oversell at the time. When the spring snapped about six months later I called them to replace them. Received the same prompt courteous service from customer service to installation technician. Would highly recommend.

It went great. They arrived on time and installed the doors promptly. They did leave a cigarette butt or two on the ground and could have cleaned up after themselves a little better, but the work they preformed was good.

The provider came two days ahead of the scheduled appointment for service. The service person was professional, courteous and knowledgeable. The charge was very reasonable and less than I expected. The repaired garage opener/door are in working order.

Took less than 1/2 hour resonable price still working great 6 months later

Took only about an hour and the opener worked as good as new.

Scheduled quickly. Called prior to arrival. Arrived 10 minutes early. Finished in time promised. Cost exactly as predicted. Work site left clean. Absolutely no complaints.

They were the 4th place I called, and the only one to respond the same day. They gave me an immediate appointment, confirmed, were prompt, and professional. When the door breaks again, they will be the ONLY one I call!

Very well. Very professional.

Very satisfied with the service and the price. I would highly recommend this company to anyone, and I will definitely use them the next time our garage doors need serviced!

Called and made an appointment to have my Garage Door Springs fixed. They were very punctual and showed up on time and even called an hour before to make sure I was able to leave work on time. They were maybe there for an hour and Garage door works like brand new. They even made a few adjustments on the garage that they didn't charge for. Very nice Bonus. Would definitely recommend this company to anyone needing their garage fixed in Springfield, IL Area.

Company personnel were all friendly and professional. Garage door and installation was done as scheduled, for a fair price and good workmanship. At suggestion of salesman, i saved some money by doing some prep work of installing some wood framing.

I called on a Thursday, first available apt was the next Tuesday afternoon. They called before coming, repair man was prompt, pleasant and efficient, knew what he was doing. Didn't waste any time, got right to it and got it fixed. His name was Scott.

They did an excellent job, they were in and out with in 20-30 minutes. It was really cheap and the garage door has been working ever since. We found them on Angie's List. It was their minimal service charge and it was pretty cheap. The guy was nice and customer friendly. He sat down and talked with us for a moment to let us know what was going on. They were here within a couple of days.