Masters Kitchen and Bath

Overall it went good. There were a few hiccups but Marc corrected all my issues and I am happy with the end result.

Marc and his team did an amazing job turning an outdated half bath into a beautiful, modern full bath. They helped me design it and guided me through the entire project. They were consummate professionals through the whole process. I can't recommend them highly enough!

We did a complete overhaul in our master bath. We had a basic layout that needed a total renovation to utilize our space more efficiently. MKB came up with an awesome design that blew us away. Their showroom is beautiful with a huge selection to choose from. It was nice to have a one stop shop. Marc and Thomas were great to help us tie all of our selections together. Alin showed up everyday at 8:00 am ready to work. Alin is such a nice guy, my kids felt like he was part of the family. MKB was so accommodating, that if we didn't like the way something turned out they were willing to fix it to our satisfaction. I absolutely love my wet bath. I feel like royalty every time I bathe.

Angel, their designer, created a layout that maximized the very small space we had to work with, and quickly helped my partner and I, who have very different tastes select tile and fixtures that we are both liked. Their installer, Alex, was completely professional, reliable and did a great job keeping everything as clean as possible as he worked. I couldn't have asked for a better experience, and am very happy with the results. See the 'before' and 'after' photos.

It went very well. They finished within one week of the original estimate, and we added miscellaneous change orders during the process. Our construction lead was unbelievably good, and we enjoyed dealing with all of Masters team during the process. It's a great company.

Very pleased with experience and results. From first conversation and estimate to selection of tiles and cabinets and fixtures and the daily work done by Petar, it all was in a most professional manner. Great attention to detail and taking care to keep place as clean as possible during such dirty work. Would recommend Masters for quality workmanship, good communications and working easily with my designers.

I liked their quote but not the materials their were going to use so I did not go with them.

The workmen were very professional and clean and neat. They showed up on time and always explained to us what they were doing and showing us what had been done. They asked us any appropriate questions about where we wanted placement of items and were always nice about answering any of our questions. We were helped greatly in the showroom and helped to choose everything that would go together. The designer and owner were very helpful and explained everything, as well as showing us what the finished product would look like on a projected design screen in the office. We were able to choose everything from floor to sink to hardware to faucets, etc. in the showroom, which made shopping very easy and convenient. The only items we had to get separately were the fixtures for over the medicine cabinet. However, they installed them. We loved having the flooring used also for the baseboards. The workman brought us paint samples, and we choose the colors we wanted, so even the painting was done. The owner, Marc Weiss, always returned emails, phone calls and answered any questions. He came out to the house to measure and look at the bathrooms, then he came out to introduce us to the workmen and then he came out to deliver the warranty papers and check out the work and thank us for our business. It was a pleasure doing business with this company, and we would not hesitate to use them again in the future.

MKB did a great job with the design and renovation of both rooms. They had some very valuable recommendations on items that I would have overlooked. Workmanship was great.

We could not have selected a more professional and top quality company than Masters Kitchen and Bath. We started our remodel by having several independent contractors give us quotes on our total remodel. Each contractor told us to pick out what we wanted and gave us several locations to see different cabinet and styles, backsplashes, countertops. We spent several Saturdays doing just that. Then came the actual design of the kitchen. We did not know what was possible and what maximized our kitchen space. We saw so many products that we could not decide what to do. We decided to see what the cost would be to have a professional company come in and design our kitchen for us. Marc came to our home and took pictures of our kitchen. We met with him later and he had designed our entire kitchen layout. We were able to discuss changes and keep within our budget. From his store, we were able to pick out our cabinets, flooring, countertop, cabinet handles, sink and backsplash all in one day. With his program we could actually see what our entire kitchen would look like. He gave us ideas and helped us with every detail. He is a pleasure to work with. The quality of work on this kitchen is extremely professional. Every detail was taken into consideration. The work was done on time. We could not be happier with this company. We were able to get a beautiful kitchen with professional workmanship and still stay within our budget. We will be going back to Masters to have our bathrooms remodeled. If you are considering doing a remodel, you need to visit Masters and see what they can do for you. It will be worth your time to have it done right.

They did a lovely job in giving us a quote. They had a lot of good ideas, average price quote. They were very prompt and responsive.

Mark told me to visit the showroom on a specific Saturday. I went there, and it was closed. Mark apologized. ok. When I finally went there to see the plan and get the quote, we went through lots of details for 1.5 hours and then the price hit. He quoted about 67K. This is double of what I told him my budget was. Unbelievable. He shouldn't have brought me in for that kind of money. I live in a small Townhome, The kitchen is very small. Ridiculous. I really don't know why he spent the time on the plan without telling me of this cost. When he was in my home he said this was about a 40k job, which i had told him i thought was high. I can't believe that he really thought I'd double my budget.

Before we decided to go with Masters Kitchen & Bath, we went to their show room to see what our future bathroom would look like. They put the digital design up on the TV, walked us through the design, showed us the material we will be using as well as providing the quotes for the entire project. They were very upfront about everything, we eventually decided to go with them. The projected started pretty much on time, the worker is very punctual, he came on time every day and left until he finished the work for that day, he also covered our furniture and cleaned out the trash for the day, so it didn't impact our daily life too much while the project went on. There was a little bit of delay when installing our vanity top which was due to another vendor's schedule, but Marc (the general manager) was very good about communicating the issue and providing updates, we eventually got the vanity top installed a few days later. We had two minor issues with the sink after the project is done, but they were very responsive and got them resolved immediately. We have not had any problems since, and now we have a very nice and pretty bathroom which we enjoy very much. Overall, they did a good job from managing customer expectations, project quality and timeline to communications throughout, the project went smoothly. We are very happy with their work, and I would recommend Masters Kitchen & Bath to friends and families.

Marc was punctual, thorough and professional. He was easy to communicate with.

Masters did a terrific job on the remodel of our master bathroom. They took an extremely outdated room (last remodeled in the 80s, complete with pink and green wallpaper, toilet and sink, and made it beautiful and modern. Every step--from the initial consultation to delivery of the finished product--went smoothly. The manager, designer and remodeler were extremely professional and responsive throughout--our emails and calls were returned within hours without fail. The price we paid was exactly the price we were quoted. No surprises. The price is higher than elsewhere, but we got what we paid for. This was true one-stop shopping with excellent service and an excellent result. We could not be happier with our bathroom!

Masters is professional, had good design and product suggestions, but very high priced. They are perfect for the homeowner who is willing to delegate design decor to a professional and has an unlimited budget.

We are very pleased with the kitchen remodeling that Masters performed. Master's staff was very experienced and made our kitchen remodeling a pleasant experience. Angel did a great job designing the kitchen and during the design phase we were able to see a 3-D visualization of our new kitchen; he quickly understood our needs and tastes and helped us select and match the cabinet style, floor and wall tiles, door hardware and plumbing fixtures from Masters’ wide-selection in their showroom. Alin was a true craftsman and his handiwork was the best we have ever seen. He left the job-site clean and neat at the end of each day, and the impact to the rest of the household was minimized. Marc managed the project very efficiently and kept us within budget. Job was completed within 6-weeks, which was the estimated duration from Day 1. Great job overall!

We knew this bathroom needed to be redone after serving as a children's/guest bath for 20 years. After interviewing independent building contractors and then interior designers, we decided to go with a full service company that specializes in kitchen's and baths. So glad we did and am very pleased with the planning and installation done for the new bath. The products they offer are top notch (e.g. Grohe, Kohler) and the our was thorough, timely and beautiful. The whole team at Master's was responsive, and courteous. Marc was even able to schedule our project so much earlier than anticipated ( 2 weeks after deposit was paid).Angel, the designer presented an initial design with various colors/materials. We used his ideas substituting only one color of border tile for what was presented. A particular aspect I really liked was that one contractor is assigned to the project. Alex was our builder - informative, professional and clean. He came everyday and worked long hours. Each day, he lay down a cover for the stairs and then picked it up at the end of the day. He also kept the project materials neatly arranged and the actual room swept and picked up at the end of each work day. As a homeowner, this was the least intrusive, labor intensive way to pursue this project and Matster's Kitchen and Bath expertly fulfilled all aspects of the job . I recommend them enthusiastically and would use them again.

Going into this project we had general ideas of what we wanted in our new kitchen but we weren't sure of the specifics. One thing that we really wanted (but weren't sure how to achieve it) was to have more counter space and a more functional layout, both of which are tricky in a Georgian. I called 3 companies to come over for an in house consultation and heard three completely different ideas for how to reimagine the room. Marc's proposal including rearranging plumbing to reconfigure the space and it was by far the best of the options we were presented. It was also the most expensive of the proposals but we knew that we were looking for a quality kitchen remodel that would stand the test of time, not just a quick remodel to flip a house. Angel was then very instrumental in our choice of flooring, cabinets, backsplash, handles, etc. (I even went back to have him help us choose the paint color.) We ended up choosing a very different look than we had originally envisioned but Angel was very patient with us as we went through multiple options in the store and we are very happy with our final choice. The install process took the exact length of time that we were quoted (6 weeks) and was on budget.

Let me preface by giving details of my place to provide info on the review. I live in a condo on the top floor of a 100+ complex in lakeview. My unit is a 2 bedroom 1 bath with lofted ceilings. I was looking for a remodeller who can tackle a few problems I had: I wanted a bathroom with a shower separate from a soaking tub but I had a small footprint and I did not want to have to platform the bathroom to do it (my floors are concrete above another unit. Platform is common if you need to move plumbing) I had several contractors come in and take a look; each told me I would need to move lines and platform except Marc at Masters. He was the only one who noticed that an existing l stack for the laundry closet could be used for the new shower. I was also looking for a group that worked with condo complexes and their associations directly. I knew condo complexes have a lot of rules for work in condos to abide by and I did not want to have bad blood between to COA and the.contractor to deal with. Masters had experience working in Condos and would work with the property manager. The bid: Masters provides their service in an all-in-one package for material and work bid up front except for any design scope changes. They remained true to thus and.reasonable on the scope changes. Their bid was the highest I received but the quality of the materials included was high - high grade porcelain, grohe fixtures, kemper custom cabinets, quartz and stone. I got what I paid for and though it was quite high the qulaity of the work and material was also quite high. The work: Masters not only had to demo my place but move some walls, create entry ways and build a shower from scratch. The quoted 7-8 weeks to do this. Because this was my only bathroom I found a sublet for 8 weeks to live in while they worked. The final work took 11 weeks in total. Most of the work is done by one quality tradesman who looked very closely into the details and the big stuff like heavy plumbing is done by specialists. Masters ran into delays in the shower drain and having to hook up the larger tub. There were times I admit it.was frustrated by their time line living out of a suitcase in a sublet. Masters was able to accomodating me moving back before it was finished but I would warn people renovating that time line proposals are a guide only; expect delays and if you are doing things like your only bathroom be prepared. The service: In the end, the work done was magnificent. Like any project there were small tweaks: a glass tile was pushed in on the accent strip, a small paint drip in the corner, the shower head was a bit loose. Masters came in and fixed these within a week and provided me a 5 year warranty. One of my concerns during this ordeal was making sure the contractor could work with security for elevator access and would not rub the the building or owners the wrong way. I checked in with security who told me my contractor was one of of the most polite contractors they had worked with and accomodating. That was smooth sailing. Finally I was very interested in not having to deal with issues between my difficult to work with property manager and the remodeller. Masters worked directly with the property manager and when they had to go into the unit downstairs to hook up the bath tub, was able to get contact and worked with the owner in the best way. Would I recommend Masters: I learned through this experience that you have to know what your priorities are before selecting a remodeller; some may accomodating short time lines or lower budgets but need to sacrifice with quick solutions and quality and that may be okay for you. In the end I wanted quality, service and solution over budget and.time. If that is what you are looking for then yes I would recommend Masters Kitchen and Bath.

During the initial meeting for bids, Marc, the general manager, was punctual, very friendly, listened to our requests, and made excellent suggestions on the spot as well. Once we decided to go with MKB, they were very helpful during the material selection process. Functionally, we knew what we wanted, but we had no idea how to select colors, styles, materials, and make them all look nice together. They have their own showroom, and an outstanding designer named Angel. He was able to help us find colors and materials that not only worked together, but matched our personal tastes as well. The whole project took 7-8 weeks. Alex, the primary builder for our bathroom, did excellent work. He and Marc were attentive and accommodating to our requests and questions during the process. What I liked most is that anytime an issue or question came up, I knew it would get resolved. The quality of the work was excellent, the communication and response from them was excellent. Remodeling any room isn't ever easy, but I really felt MKB made it all as painless and worry-free as possible. We will definitely use them again for future projects.

We remodeled our entire kitchen and family room with Masters Kitchen and Bath and could not be happier with the final result. Our outdated kitchen/family room has been completely transformed into a beautiful, modern, functional area. The remodel included new wood floors, cabinetry, appliances, electrical, and re-facing the fireplace in stone. The items that we selected for the remodel were chosen at Masters Kitchen and Bath showroom, which alleviated the stress of searching for what we wanted, and a computer-generated drawing created by Angel allowed us to envision the new kitchen/family room. The entire project took about 6 weeks, almost exactly the timeframe that Marc (the General Manager at Masters Kitchen and Bath) told us it would take. Further, the final product matched nearly perfectly with the computer-generated drawings and the project came in exactly as budgeted, which was provided to us during one of our initial meetings. The actual installation work was done by Igor, and the quality of his craftsmanship was superb, as the project finished without any real glitches. In short, the quality of the work, communication, and attention by Marc and his team from the beginning to the end of the process compelled us to write this review. Masters Kitchen and Bath get top scores from us and we intend to use them again for future remodeling projects.

Working with Marc, Angel and Petar was a wonderful experience. They took our old and unworkable kitchen and made it a beautiful and functional space. To begin with, they gave us a choice of two custom floor plans. The one we chose called for walling up one of the three doorways into the kitchen and reducing the size of a huge picture window that allowed for greater cabinet and counter space. Their one-stop shopping showroom made the process of choosing cabinets, floors, backsplash, granite and all the miscellaneous hardware simple and fun. They then carefully demo?d the old kitchen and just as carefully constructed a dream space. Petar is a perfectionist and kept in constant communication throughout the process. He is meticulous in his work which included cleaning the area every night before leaving. Marc and Angel were also readily available during the process. The total cost was exactly as estimated with no extras. It?s a joy to cook in our new kitchen. We were so happy with the final result that we have contracted with Masters Kitchen and Bath to do one of our bathrooms.

Our kitchen suffered water damage which required complete demolition of the existing walls, ceiling and flooring. We were amazed that even during demolition the site was cleaned up every day, and there were no issues with dust in the other rooms of the house. We were thrilled with the design work, which exceeded our expectations, and even 6 months later, there's nothing we'd change. Masters supplied everything other than appliances, cabinets, flooring, wall tile, countertops. All of high quality. They coordinated well with the appliance supplier, they did installation, as well as the company replacing ductwork prior. No delays. I hope to never have to replace the kitchen again, but look forward to using Masters for several bathrooms in the next few years.

We had a wonderful experience with Master's Kitchen and Bath. We worked with Mark, Angel and Igor for our kitchen remodel and couldn't be happier! Not only was the project was on time and on budget, but the result is beautiful. We had a vision in mind for our kitchen remodel but working with Mark and Angel helped refine and perfect that vision. We didn't work with a designer/decorator but working with Angel and Mark would make you think we did. The layout, function and look are perfect. Our installer, Igor, was incredible. We have an older home and walls and ceiling arent exactly level. Igor was meticulous and made sure everything was as close to perfect as humanly possible. We can't say enough wonderful things about Igor and the entire crew. The other nice thing was the one stop shopping. We were able to see and choose all the materials at their location. So nice!