Hilton Plumbing

We called Hilton to report that our pump was defective, not providing water pressure. Two men arrived July 1, examined the system and advised me that our pump was defective. (duh!) They replaced a good pressure switch with another. Labor: two men, two hours each= $240.00 + $35.00 switch. They said they do not carry pumps, that we had to go elsewhere to purchase a pump. We did so, and the next day, two men came and detached the old pump and replaced it with the new one I had purchased. They forgot a connection, and returned to their shop with a delay of about 20 minutes. Labor, two men, an hour and a quarter each= $150. The first visit was unnecessary, since they had no replacement unit. The switch was unnecessary. The nominal labor should have been less than an hour to replace the pump. Two men @ $60 per hour = $120.00

Called for service and was assured that "we're out that way all the time". Called back a few days later and was told that their people were tied up with a major problem at the local Walmart. Called back a week later and was put off again. Called back 2 weeks later, couldn't get a firm date and was told that I should feel free to get someone else to do the work. I would not recommend this company unless you have a month or two to wait.