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UNIQUE INDOOR COMFORT INC

Heating and Air Conditioning

About us

We repair all makes & models. Unsurpassed customer satisfaction. 24 Hour Emergency Service, In business since 1967. Better Business Burueau Award for No Complaints, Complete Installation Quotes by an Expert. Specialist in Homes with Radiator Heat, Second Opinions on anything at no charge

Business highlights

57 years of trusted experience
Emergency Services Offered

Services we offer

SERVICE AND INSTALLATION OF INDOOR AIR QUALITY, BOILER SYSTEMS, HEAT PUMPS, A/C UNITS, HIGH VELOCITY SYSTEMS, HUMIDIFIERS & FURNACE UNITS.

Amenities

Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

5.016 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 1-16 of 16 reviews

Kim P.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .....................................................
Rating CategoryRating out of 5
Yes, I recommend this pro

Jim Z.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Al F.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The people at this company are awesome and trustworthy. My A/C unit went out right before the 4th of July Weekend. The Unit needed replacement. They were able to temporarily fix it until they were able to replace my unit. The price was extremely reasonable and the service people were very professional, laying down tarps so not to scratch or dirty our hardwood floors.
Rating CategoryRating out of 5
Yes, I recommend this pro

Tom M.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Rita B.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I use them for heating and air conditioning.
Rating CategoryRating out of 5
Yes, I recommend this pro

Susan A.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Sally H.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
Called from remote site to schedule the repair; the service person arrived as scheduled, called in the repair cost to me for approval and authorization, and the repair was made. I've been using this company to service the heating and air conditioning systems in my rental property in Palatine for over 5 years now. I have always been, and continue to be pleased with the quality of the work and the customer service.
Description of Work: Air Conditioner Repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$276

Pamela O C.
02/2012
5.0
heating & air conditioning/hvac
  + -1 more
The technician arrived on time and checked the wires that were broken. He had to clear some weeds to get to the air conditioning unit and then inspected both the inside and outside of the unit. He then had to go inside our house and inspect the furnace to make sure that there was nothing that was contributing to the problem. After finding the furnace to be in good condition, he returned to the outside to finish repairing the wires. The temperature that day was 95 and very humid so the labor involved was difficult under the conditions. The technician did a great job. The air conditioning unit had no problems after that day.
Description of Work: The technician replaced two wires on our outside air conditioning unit The wires had been severed by our lawn mower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Vito B.
06/2011
5.0
heating & air conditioning/hvac
  + -1 more
They were great. The $600 was for the home maintenance program. They provide great customer service. The people who work there are very nice. They are also flexible with their pricing.
Description of Work: I am on a maintenance program with them. My air conditioner stopped working. They came to service it, and they found that a mouse had chewed the wires. They fixed that issue.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

GRETCHEN J.
04/2011
5.0
heating & air conditioning/hvac
  + -1 more
Very courteous and knowledgeable.
Description of Work: Air conditioning and furnace check and repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

LAUREN D.
09/2010
5.0
heating & air conditioning/hvac
  + -1 more
Everything went great. The owner is very responsive and they completed it in one day, which was a very big job. I trust these people on price because they do our year-round service.
Description of Work: They installed a new air conditioner.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

JAMES G.
08/2010
5.0
heating & air conditioning/hvac
  + -1 more
We have used them a number of years. They always send out qualified people.
Description of Work: We have an annual contract with them for heating and cooling inspection.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$295

BILL D.
01/2008
5.0
heating & air conditioning/hvac
  + -1 more
This was a fairly ordinary job. They came on time, did a good job and left. I would use them again. I think I paid for a very thorough job.
Description of Work: They came out and did a servicing of the furnace and humidifier for the winter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

HELENE M P.
12/2007
5.0
heating & air conditioning/hvac
  + -1 more
I was out of town but Jo, the office person, worked with me remotely to have the job done. They were excellent.
Description of Work: They did a repair of the furnace.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

LAUREN D.
10/2007
5.0
heating & air conditioning/hvac
  + -1 more
Unique Indoor Comfort are always very considerate and thorough. They are prompt with follow up work. They are also on time, professional, and helpful in every way. They are especially good at explaining problems and solutions. I definitely recommend them to anyone.
Description of Work: We have an annual contract with Unique Indoor Comfort for a check up on our heating and A/C in our 3800 square foot home. They check the Freon and general working condition. The process takes about one hour.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Susan T.
08/2007
5.0
heating & air conditioning/hvac
  + -1 more
They cleared the drain and tightened and cleaned contact on the AC. They also performed A/C maintenance. We've been very pleased with them and have used them for many years. They are courteous and put booties on when they come inside.
Description of Work: They come out twice a year to do service and maintenance on our HVAC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$189

    Contact information

    653 S VERMONT , Palatine, IL 60067

    palatineunique.com

    Service hours

    Monday:
    7:30 AM - 5:00 PM
    Tuesday:
    7:30 AM - 5:00 PM
    Wednesday:
    7:30 AM - 5:00 PM
    Thursday:
    7:30 AM - 5:00 PM
    Friday:
    7:30 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    UNIQUE INDOOR COMFORT INC is currently rated 5 overall out of 5.

    Monday: 7:30 AM - 5:00 PM

    Tuesday: 7:30 AM - 5:00 PM

    Wednesday: 7:30 AM - 5:00 PM

    Thursday: 7:30 AM - 5:00 PM

    Friday: 7:30 AM - 5:00 PM

    UNIQUE INDOOR COMFORT INC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, UNIQUE INDOOR COMFORT INC does not offer free project estimates.
    Yes, UNIQUE INDOOR COMFORT INC offers eco-friendly accreditations.
    No, UNIQUE INDOOR COMFORT INC does not offer a senior discount.
    Yes, UNIQUE INDOOR COMFORT INC offers emergency services.
    Yes, UNIQUE INDOOR COMFORT INC offers warranties.
    UNIQUE INDOOR COMFORT INC offers the following services: SERVICE AND INSTALLATION OF INDOOR AIR QUALITY, BOILER SYSTEMS, HEAT PUMPS, A/C UNITS, HIGH VELOCITY SYSTEMS, HUMIDIFIERS & FURNACE UNITS.

    Contact information

    653 S VERMONT , Palatine, IL 60067

    palatineunique.com

    Service hours

    Monday:
    7:30 AM - 5:00 PM
    Tuesday:
    7:30 AM - 5:00 PM
    Wednesday:
    7:30 AM - 5:00 PM
    Thursday:
    7:30 AM - 5:00 PM
    Friday:
    7:30 AM - 5:00 PM