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Unhinged Inc

Cabinet Refacing and Refinishing, Kitchen and Bath Remodeling

About us

Unhinged can transform your kitchen or bathroom cabinets from dated to dynamic affordably, and in a matter of days. Unhinged offers custom refinishing of your existing doors and cabinets in stain or solid-tone colors. Antiquing and glazed effects are also available. Unhinged also offers complete refacing of existing cabinets with new solid wood doors or maintenance-free laminate. Doors are available pre-finished in popular colors and styles, or Unhinged can order materials unfinished and finish them to your specifications.

Business highlights

21 years of trusted experience

Services we offer

Custom Cabinet Refinishing, Refacing, Upgrades, & Color Matching.

Services we don't offer

Countertops. Plumbing. Electrical.

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

Check

Photos of past projects

Reviews

4.995 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
3%
3
1%
2
0%
1
2%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
4.9
punctuality
4.9
Showing 76-95 of 95 reviews

Douglas W.
06/2016
5.0
remodeling, cabinet refacing
  + 0 more
unknown
Rating CategoryRating out of 5

joelle S.
01/2016
5.0
cabinet refacing
  + -1 more
unknown
Description of Work: Craig did a fantastic job transforming our 23 year old oak cabinets. By refacing them with custom doors and panels, adding crown molding and color matching the boxes we have what looks to be brand new cabinets. Craig is professional, trust worthy and is meticulous. Thanks again Craig!
Rating CategoryRating out of 5
Yes, I recommend this pro

Theresa C.
01/2016
5.0
cabinet refacing
  + -1 more
unknown
Description of Work: Did not use
Rating CategoryRating out of 5

Matthew V.
10/2015
5.0
cabinet refacing, woodworking
  + 0 more
unknown
Description of Work: Very honest and friendly; They recommended I not use their product instead of trying to sell me the wrong thing. I appreciated the honesty and, had I needed their services, I would trust them to do a good job
Rating CategoryRating out of 5
Yes, I recommend this pro

Jerilyn B.
08/2015
1.0
cabinet refacing
  + -1 more
Never returned call.
Description of Work: NA

Rating CategoryRating out of 5
responsiveness
1.0


Response from Unhinged Inc
Hi [Member name removed], My sincere apologies if I failed to return your call. Unhinged has 2 phone #'s and 2 email contacts, and I have no record or your call. I take my business very seriously and make it a point to return all calls and emails personally, and as fast as possible. However, occasionally someone may fall through the cracks. Again, my apologies that I failed to connect with you. Craig/Unhinged

Raymond O.
07/2015
5.0
cabinet refacing, furniture repair
  + 0 more
he was great
Description of Work: refinished kitchen cabinets

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Susan R.
03/2015
5.0
cabinet refacing
  + -1 more
unknown
Description of Work: Craig provided a wonderfully detailed, professional bid to reface and upgrade my old kitchen cabinets. He is a great communicator and polite. We are not going ahead with our remodel at this time but would definitely put him at the top of our list when the time comes.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

PAUL S.
01/2015
5.0
cabinet refacing
  + -1 more
unknown
Description of Work: Refinished kitchen cabinets. Only disappointment was that they could not reproduce the high gloss of the original Kitchen Craft. (He promised to get pretty close but didn't.)

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Tim E.
04/2014
5.0
cabinet refacing
  + -1 more
unknown
Description of Work: A very pleasant experience. Came to house for estimate and advice regarding a rehab of our kitchen. Explanation was clear and straightforward. We will seriously consider advice so we can move the project forward.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Charles C.
01/2013
3.0
cabinet refacing
  + -1 more
Ultimately, did not use
Description of Work: Craig was extremely responsive and friendly. However, the cost proposed for refacing was extremely high -- nearly 60% more than the custom-sized cherry cabinets that we purchased new. With demolition and installation by a contractor, completely replacing our cabinets (and adding some new ones, plus lots of features), was only about 10% more than the re-facing proposal. We felt that, while re-facing would certainly been less disruptive than total cabinet replacement, we could not justify the cost for "just a face-lift."

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Dennis W.
04/2012
5.0
cabinet refacing
  + -1 more
See above.
Description of Work: We have a kitchen that was last remodeled in 1962. While the liked the layout of the cabinets, they were old and beat up. We looked into many options, including refacing. After talking with Sears and other refacing companies, we talked to Craig at Unhinged about his ability to sand and stain the cabinets. He was patient and walked us through all out options. We hired Unhinged to refinish all the cabinets and remake some of the doors that were too damaged to refinish. Craig did an amazing job. He was professional, punctual, did exactly what he said he would. He is very neat and clean, never leaving a mess. He is extremely detail oriented and gets the small things right. He's didn't try to "upsell" into stuff we didn't want. His price was much less than the refacing companies - yet with his work we have our solid wood cabinets, not cabinets with a layer of veneer glued to them. Bottom line - great experience. On time, on budget, high quality, looks beatiful. I highly recommend Craig at Unhinged.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Mel T.
12/2009
5.0
cabinet refacing
  + -1 more
He came on time for the estimate. We put down 50%, Craig came back when he indicated and kept me informed via email when he would be here and when he would return. Resizing the cabinets reuquired an entire set to taken into the shop as they were custom cabinets all built together. Criag promised the whole job would be finished by Thanksgiving and it was.
Description of Work: Craig resized one cabinet over the oven as we purchased a larger microwave and it hung too low to the stovetop. He made new doors for the resized cabinet and refinished all the other doors. He also resurfaced a damaged nightstand that turned out like new and touched up cabinets in the master bathroom

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

tessa B.
11/2009
5.0
cabinet refacing
  + -1 more
Craig was a pleasure to work with. He responded very promptly, came over quickly to provide an estimate and was clear in terms of what he'd deliver and what was included in the price. It wasn't cheap, but the faces of drawers and cabinets (sprayed in his workshop) look fantastic. The other areas in our kitchen where he rolled the paint also look good--and the areas where I saw some flaws, I pointed them out and they were fixed. He delivered what he promised and delivered it on time. One word of advise, however. Ask Craig to take full responsibility for the handles that he removes from the drawers and cabinets. He apparently left them at our house and one was lost--we still have not gotten a replacement. Overall, however, no complaints about the workmanship or his professionalism at all. I would definitely recommend the company to others.
Description of Work: Maple cabinets were painted white. Included all drawers, cabinet doors, and exposed areas.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,200

Response from Unhinged Inc
Thanks for the positive report. My apologies on the missing handle. I usually take everything with when starting the job, but decided to leave the hinges and handles since no one was living in the home at the time. I will be taking everything with in the future. The kitchen looks great in white and works very well with the overall style of the house. I hope you are enjoying your new home. Craig Freise, Unhinged, Inc.

SCOTT G.
11/2009
5.0
cabinet refacing
  + -1 more
Craig came out and quoted me for stripping and staining along with refacing. We decided on stripping and staining our current cabinets since these were solid Maple. Craig came out and remove one door and we gave him two colors to provide us with as samples before starting the project. He finished the colors in several days and returned for our choice. He then removed and took all cabinet doors and fronts to be stripped and stained. Within several weeks these were complete and he scheduled an appointment to come out and strip the cabinet fronts. It took him two days to finish stripping staining and putting back all doors and draw fronts. WOW what a difference. He is a very professional and takes extra pride in his work. We are very happy with all the work he has done and would highly recommend him to anyone in the future.
Description of Work: All kitchen cabinets stripped an re-stained.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,700

Response from Unhinged Inc
Thanks for the great report. I really appreciate customers taking the time to post their comments. Your kitchen has excellent quality, solid wood doors, which are a rarity these days. It is always a pleasure to refinish good quality pieces. The final product looks great with the counters. Good choices. Thanks again, Craig Freise Unhinged, Inc.

val. G.
10/2009
5.0
cabinet refacing
  + -1 more
Craig gave me an estimate, what work would entail and time frame to do the work. He recommened to redo whole panel of cabinet doors and drawers so it would look uniform and blend in with the rest of the cabinet. The finished work is a close match to original (looks actually better than original). Craig has a good work ethic, prompt, courteous and backs up his word as far as work and warantee. I highly recommend "Unhinged" for high quality refinishing cabinet job. Dr.Guzman
Description of Work: refinished modern kitchen, 2 bathrooms stripped and re-stained touch up cabinet base and kick toe, added a new panel over water damaged bathroom cabinet side.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,520

Response from Unhinged Inc
Thank you for taking the time to post a report and a photo. Your home has nice cabinetry and I am glad we were able to refinish and save everything that needed help. Thanks again for your business. Craig Freise Unhinged, Inc.

Betty O.
06/2009
5.0
cabinet refacing
  + -1 more
Craig was here when he was supposed to be. He was prompt and extremely conscientious about the work. He worked daily (except the week-end, of course) until the work was completed. He did exactly what he promised and did it beautifully for the amount specified at the beginning. My family loves the look of the kitchen and will use Craig's services in the future if we have work for him. We also like him very much as a person.
Description of Work: All cabinets except the island (which was painted and glazed) were stripped and refinished. New hinges were applied that didn't show as opposed to the previous ones which did. Panels were applied to the sides and back of the island as well as base molding.Panels were applied to the sides of the cabinets that showed and new toe kicks were applied. Ten heavy-duty full-extension roll-out shelves were put into some bottom cabinets. One cabinet was modified to accomodate the roll-outs. New felt stops were applied to the cabinet doors. The job site was cleaned well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,700

Response from Unhinged Inc
Thank you for taking the time to post a great report. It is always fun to transform a basic kitchen with a plain island into a real showpiece. Your color scheme looks great and will be complemented by the new tile. The new rollouts will be much more functional as well. It was a pleasure working with you on your kitchen. Craig Freise Unhinged, Inc.

Lori N.
05/2009
5.0
cabinet refacing
  + -1 more
Called Craig of Unhinged - very responsive, arranged appt. around me, came out with samples and provided estimate same day during discussion. Explained 3-4 week process for fabrication and explained that estimate included $5 pull per cabinet (unless I wanted to buy my own) - explained process would take 5 days to install - took only 4 - provided me with a warranty of "as long as you live in the building, the installation is covered". Craig stands behind his work - this is hard to find in this day and age, this is what sold me.
Description of Work: Cabinet refacing for the first floor tenant kitchen and an add-on of under sink carpentry for 2nd floor cabinet base - 3500 for refacing 100 for add-on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,600

Response from Unhinged Inc
Thanks for the positive report. You were a pleasure to work with and I am looking forward to doing your kitchen when you are ready. Craig Freise Unhinged, Inc.

Jo B.
05/2009
5.0
cabinet refacing
  + -1 more
The doors he made were an excellent match - the color was perfect and the work was very well executed. Craig was a pleasure to deal with - very personable, very professional and reasonably priced.
Description of Work: Craig manufactured new kitchen cabinet doors for us to match existing cabinetry.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Unhinged Inc
Thanks, I'm glad I was able to contribute a little bit to your already beautiful new kitchen. Craig Freise Unhinged, Inc

Kimberly K.
04/2009
5.0
cabinet refacing
  + -1 more
The project went great. I would definitely work with Craig again and will recommend him to others with no reservations. The cabinets look great thanks to Craig's handiwork. Many other companies only want to reface or install new cabinets. Craig sanded and painted the cabinets in addition to installing the pull outs and new inside hinges giving the cabinets a clean look.
Description of Work: Craig responded promptly and gave me a detailed cost estimate and time frame for completion of the project. He repaired and repainted my kitchen cabinets. In addition, he installed eight cabinet pull out shelves. Craig is meticulous, neat, professional and a skilled craftsman. Craig was responsive to all questions and comments and completed the project to my satisfaction. He also made some welcome suggestions.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Response from Unhinged Inc
Thanks for the great report. I'm glad I was able to salvage the old doors after the less than professional original paint job. Enjoy the new look and all the extra space from the rollouts. Thanks again, it was a pleasure working with you. Craig Freise Unhinged, Inc.

Bonnie K.
10/2008
5.0
cabinet refacing
  + -1 more
Everything went well. There were no unwanted surprises. Mr. Freise was courteous, helpful, worked quickly and I could tell he was well versed and skilled as to what he was doing. The cost of the work was very much within reason and there were no hidden costs. I am extremely happy with the quality of his work and would highly recommend him.
Description of Work: The work was performed when Mr. Freise said it would be performed. He came out initially and showed us the possibilities and gave his opinion when asked as to what would look best. He worked quickly, was very professional, had all the tools that he needed. He refinished all of my kitchen cabinets, painted the wood where needed and cleaned up afterward.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,625

Response from Unhinged Inc
THANKS FOR TAKING THE TIME TO SUBMIT A POSITIVE REPORT. I ALWAYS APPRECIATE FEEDBACK FROM MY CUSTOMERS - GOOD OR BAD. IT WAS A PLEASURE WORKING WITH YOU ON YOUR KITCHEN AND I'M GLAD UNHINGED WAS ABLE TO MEET YOUR EXPECTATIONS. THANK YOU, CRAIG FREISE UNHINGED, INC.

Contact information

1947 Camphill Cir, Palatine, IL 60067

http://www.getunhinged.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Cabinet Refacing and Refinishing,
Kitchen and Bath Remodeling

FAQ

Unhinged Inc is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

Unhinged Inc accepts the following forms of payment: Check
Yes, Unhinged Inc offers free project estimates.
Yes, Unhinged Inc offers eco-friendly accreditations.
No, Unhinged Inc does not offer a senior discount.
No, Unhinged Inc does not offer emergency services.
No, Unhinged Inc does not offer warranties.
Unhinged Inc offers the following services: Custom Cabinet Refinishing, Refacing, Upgrades, & Color Matching.
Countertops. Plumbing. Electrical.

Contact information

1947 Camphill Cir, Palatine, IL 60067

http://www.getunhinged.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed