The Electric Plumber/Leonard's Plumbing & Electric

Description of Work: shower faucet started dripping last night...after showering this morning the drip became heavier, about a gallon every 30 minutes. Called Leonards because they had done previous plumbing work for us (about 7years ago) which we were quite satisfied with. Plumber arrived promptly, did not remove his work boots or put on protective sleeves. After investigating, and using my Allen wrenches to remove the fixture cover, he determined that the part in the wall needed to be replaced. He did remove the faucet and put a cap on the faucet rod to stop the drip. Said that the part would be about 40.00 and installation would be 400.00. But, didn't have the part in his truck and said he couldn't get it until tomorrow. We paid 200.00 ( wanted to use American express, which their website says they take, but service rep said they don't take it). Two hours later, we went to take a shower in another bathroom only to discover that there is no running water in that shower, and only hot water in the sink! I called Leonards immediately and was told I would receive a call back within 15 minutes. That was over an hour ago! We are not happy...may even stop payment on the check. I will update this report if appropriate action is taken by Leonards.

Description of Work: This is a follow up to my previous report, when I contacted Len to come back and re do part of the job, and stop a leak that developed, he agreed to come back to re do the job, but would not correct the leak, which he said was not his problem. It turned out that he did not install the unit correctly.

Description of Work: REPLACED LEAKING FEED LINE TO TOILET.

Description of Work: WE HAD TWO OUTDOOR SPIGOTS REPLACED AND SHUT-OFF VALVES REPLACED FOR THESE SPIGOTS INSIDE (BASEMENT). NEW FAUCETS WERE PUT IN THE LAUNDRY TUB. SCOTT ALSO CHECKED OUT WHAT WE THOUGHT WAS A LEAK FROM AN UPSTAIRS BATHROOM (CUT A HOLE IN CEILING). TURNED OUT TO BE SETTLING!

Description of Work: HAD A SMELL COMING FROM THE PLUMBING UNDER MY KITCHEN SINK. THE PLUMBER CAME TO MY HOUSE; I DESCRIBED THE CONDITION; HE PROCEEDED TO STICK A PAPER TOWEL IN THE OPEN PART OF THE DRAINAGE SYSTEM. HE THEN ASKED ME IF I WANTED A CONSULTATION WHICH WOULD COST APPROXIMATELY $165. HE INFORMED ME THAT THE $65. WHICH I HAD TO PAY FOR HIM TO COME TO THE CITY WOULD BE INCLUDED IN THAT $165. I AGREED. HE SAID THAT SINCE I DID NOT USE MY DISHWASHER FREQUENTLY, THE WATER IN THE TRAP WAS EVAPORATING AND SEWER GAS WAS ESCAPING. THAT WAS THE PROBLEM.

Description of Work: REPLACED FAUCET FOR SHOWER AND SECURED SHOWER HEAD.

Description of Work: PLUMBER UNPLUGGED KITCHEN SINK AND REPLACED DRAIN PIPE FROM SINK, UNDER HOUSE, TO CATCH BASIN. DOING SO, HE DISCOVERED AND CORRECTED A PROBLEM THAT HAD EXISTED FOR A LONG TIME.

Description of Work: REMOVED FAULTY, OLD, DOUBLE HANDLE SHOWER VALVE THAT HE SAID WAS ''CLOGGED'' IN BASEMENT BATHROOM

Description of Work: TOILET LEAKING.

Description of Work: NONE. NEVER SHOWED UP.

Description of Work: WE WERE INTERESTED IN SOME MINOR PLUMBING AND MAJOR ELECTRICAL WORK.

Description of Work: ON A SATURDAY MORNING WHEN RUNNING ONLY THE FAUCET, OUR BASEMENT SEWER STARTED BACKING UP. WE TRIED CALLING THE PLUMBER (FOUND FROM ANGIE'S LIST) WHICH WE HAD USED IN THE PAST. THEY, AND FOUR OTHER PLUMBERS WERE UNAVAILABLE. LEONARD'S TOOK OUR CALL, TOLD US AN ESTIMATE OF THE EXPECTED COSTS, AND SHOWED UP WITHIN TWO HOURS OF OUR PHONE CALL. AN EXPLANATION OF THE PROBLEM WAS PROVIDED, THE WORK WAS SUCCESSFULLY DONE, AND SUGGESTIONS TO PREVENT THE PROBLEM IN THE FUTURE WERE PROVIDED, AT VARIOUS COSTS.

Description of Work: WATER HEATER REPLACEMENT