Nyberg Exteriors

WE CHOSE NYBERG, IN PART, BECAUSE OF THEIR EXCELLENT RATING ON THIS SITE, AND ALSO BECAUSE THEY OFFERED US THE BEST PRICE. THE FINAL TOTAL DID NOT DIFFER FROM THE ESTIMATE, EXCEPT THAT THEY GAVE US AN ADDITIONAL DISCOUNT. ANDY NYBERG WAS AT ALL TIMES FRIENDLY AND PROFESSIONAL. HE RESPONDED TO PHONE CALLS WITHIN THE DAY, AND ACCOMMODATED OUR REQUESTS IMMEDIATELY. HE SCHEDULED THE JOB WHEN WE WANTED IT DONE, TOLD US WHEN THE DUMPSTER AND WORKERS WOULD ARRIVE, PERSONALLY INSPECTED THE WORK AND DELIVERED ON ALL HIS PROMISES. THE WORKERS WERE COURTEOUS, PROMPT AND EFFICIENT. THEY LEFT NO GARBAGE WHATSOEVER ON OUR PROPERTY, AND IMPOSED UPON ME ONLY FOR WATER, WHICH I WAS HAPPY TO PROVIDE CONSIDERING THE TEMPERATURE WAS IN THE 80'S BOTH DAYS. WE ARE ENTIRELY PLEASED WITH EVERY ASPECT OF THEIR SERVICE, AND HIGHLY RECOMMEND THEM.

ESTIMATE CAME IN CONSIDERABLY LOWER THAN ANOTHER ROOFING COMPANY, ALTHOUGH ANOTHER ROOFING COMPANY PROPOSED TEAR OFF AND REROOF OF FLAT ROOF WITH BOTH RUBBER AND HOT TAR. ANDY NYBERG WAS A PLEASURE TO DEAL WITH.

THE COMPANY WAS EXCELLENT TO WORK WITH. THEY DID A GREAT JOB ON THE GUTTERS, AND ALSO REPLACED THE GARAGE DOOR FRAME, WHICH WAS ROTTING, WITHOUT ASKING - AT NO ADDITIONAL CHARGE. VERY REASONABLY PRICED, AND VERY QUICK TURNAROUND. WE WILL DEFINITELY USE THEM AGAIN IN THE FUTURE.

RON STAFFA WAS A JOY TO WORK WITH. HE PROMPTLY RETURNED MY INITIAL PHONE CALL, AND SET UP AN APPOINTMENT WITHIN THE FOLLOWING WEEK. I RECEIVED AN ESTIMATE THE SAME DAY, WITH AN EXPLANATION OF EACH DETAIL. I WAS SO COMFORTABLE WITH RON'S EXPLANATION, AS WELL AS THEIR HIGH RATING ON ANGIE'S LIST, THAT I IMMEDIATELY SIGNED A CONTRACT. RON KEPT ME INFORMED, THROUGHOUT THE JOB, OF ANY DELAYS, AS WELL AS ANY PROBLEMS ENCOUNTERED ON THE JOB. THE CREW WORKED HARD, EVEN IN 90 DEGREE HEAT, AND THE WORK LOOKS WONDERFUL. I WOULD HIGHLY RECOMMEND THIS COMPANY FOR ANY WORK NEEDED.

WORK WAS DONE PROFESSIONALLY AND COURTEOUSLY. THE WORK WAS BEGUN ON SCHEDULE AND WAS COMPLETED AHEAD OF SCHEDULE. THE WORK HAPPENED EXACTLY AS REPRESENTED. THE LITTLE DETAILS, LIKE COOPERATING WITH OUR DESIRE IN RETAINING SOME OF THE EXISTING HARDWARE WERE ADDRESSED PROPERLY. NO CORNERS WERE CUT DURING THE WORK, AND THE MORE DIFFICULT ASPECTS OF THE INSTALLATIONS, SUCH AS AROUND BATHROOM TILE, ETC. SEEMED EASY FOR THE NYBERG TEAM. DIRECT, OPEN, REASONABLE AND HONEST. WHAT MORE COULD WE ASK FOR FROM A QUALITY CONTRACTOR?

HIGH QUALITY WORK WAS THE FOCUS. THE WORKERS WERE COURTEOUS, THE FOREMAN WAS AN ARTISAN. WORKING AROUND WEATHER RELATED ISSUES WAS THE ONLY DELAY. WORK WAS AS DISCUSSED, AND NYBERG ADAPTED TO OUR NEEDS THROUGHOUT THE JOB. LITTLE EXTRAS, LIKE RELOCATING THE DOG-RUN CABLE WERE INCLUDED AT NO CHARGE, AND WERE DONE VOLUNTARILY AND HAPPILY. THE WORK HAPPENED EXACTLY AS REPRESENTED. LOOKING AT OUR HOME AS COMPARED TO OTHERS NOT SIDED BY NYBERG, OUR INSTALLATION IS FAR SUPERIOR WITH REGARD TO DETAIL, SEEMING, AESTHETICS, AND CRAFTSMANSHIP. NYBERG IS A SOURCE FOR DIRECT, OPEN, REASONABLE, AND HONEST COMMUNICATION. INTEGRITY WITH THE HIGHEST QUALITY WORK...

NYBERG VIA DEREK WAS VERY RESPONSE TO MY REQUEST TO LOOK AT THE HOUSE AND GIVE US AN ESTIMATE. DEREK CALLED ME WHEN HE SAID. I APPRECIATED THE FOLLOW UP WHEN HE CALLED TO SAY HE WOULD BE 30 MINUTES LATE TO LOOK AT OUR GUTTERS. UNFORTUNATELY, NYBERG IS NOT LICENSED AND BONDED IN BERWYN. DEREK SAID IT WOULD NOT BE WORTH NYBERG'S RESOURCE TO BECOME LICENSED IN BERWYN. I DID GIVE NYBERG'S INFO TO MY BOSS WHO JUST BOUGHT A HOUSE IN RIVER FOREST. MY BOSS CALLED NYBERG AND WILL PROBABLY USE THEM.

HAD OLD ROOF REMOVED, AND A NEW ONE INSTALLED, APRIL 2005. I WORKED WITH ANDY NYBERG AND I'M ABSOLUTE SATISFIED. KEPT ME COMPLETELY INFORMED OF WHAT TO EXPECT. KEPT DATE AND TIMES PROMISED. LEFT AREA COMPLETELY CLEAN. STARTED AND WAS DONE WHEN PROMISED. I WAS CONCERNED THAT MY NEWLY INSTALLED GUTTERS WOULDN'T BE SCRATCHED OR DENTED. ANDY ASSURED ME THEY WOULD BE CAREFUL AND THEY WERE. COULDN'T FIND A SCRATCH OR DENT. RECOMMENDED NYBERG TO A FRIEND, AND THEY WERE ALSO COMPLETELY SATISFIED. NYBERG DIDN'T HAVE THE LOWEST PRICE, BUT WAS VERY CLOSE.

MR. NYBERG PERSONALLY ARRIVED TO PROVIDE AN EARLY ESTIMATE, AND WHEN WE TOOK POSSESSION OF OUR NEW HOME HE PROMPTLY CALLED TO ARRANGE THE REPAIRS. HIS STAFF WERE IN AND OUT, COURTEOUS, AND DID A GREAT JOB. JOB DONE TO THE ESTIMATE PRICE. VERY FRIENDLY, WOULD USE AGAIN.

VERY POSITIVE. VERY GOOD PRICE. STUART NYBERG IS VERY HONEST, FAIR, AND RELIABLE. HIS MEN ARE HARD-WORKING AND ALL-AROUND GOOD HONEST PEOPLE. JOB WAS MUCH MESSIER THAN ANTICIPATED, BUT STUART AND MEN WENT OUT OF THEIR WAY TO ENSURE MY SATISFACTION. THE QUALITY OF WORK SEEMS VERY GOOD. TIME WILL TELL, BUT I FEEL COMPLETELY CONFIDENT THAT IF THERE IS A PROBLEM, STUART WILL RESOLVE IT.

CREW OUT IN A SHORT TIME, GENUINE INTERACTION, EXCELLENT JOB.

OUTSTANDING EXPERIENCE WITH EVERYONE AT NYBERG. RON STAFFA WAS A PROFESSIONAL FROM THE WORD GO. THE CREW WAS RESPECTFUL OF OUR PROPERTY, AND THE PROPERTY OF OUR NEIGHBORS. THEY CLEANED UP THEIR WORK AREA EVERY DAY. FROM THE MINUTE THEY STARTED, UNTIL THEY QUIT FOR THE DAY, IT WAS ALL WORK EXCEPT FOR ONE LUNCH BREAK. WHEN THE PROJECT WAS COMPLETED, RON CAME OUT AND PERSONALLY WALKED AROUND, PICKING UP ANY STRAY NAILS IN ALL OF MY GARDENS. WHEN WE ARE READY TO REPLACE OUR WINDOWS, I WILL USE NYBERG. I HAVE RECOMMENDED THEM TO A NUMBER OF PEOPLE. WE WROTE THEM A LETTER, AND TOLD THEM THEY COULD USE US AS REFERENCE FOR ANY POTENTIAL CUSTOMERS. THEY EVEN GAVE US A 5% ANGIES LIST DISCOUNT.

Below is my previous review and had I known what I know now, I would never have written it. Practically every year since our new roof was installed in 2005, we would have a small water stain appear somewhere in our upper floor. One was in the hallway, one in a bedroom closet, etc. Each time, I called Stuart and he would send someone over and caulk either the coping or flashing. Sometimes he charged me. Sometimes he didn't. It never occurred to me that the problem had something to do with the original roof work - until we had our garage roof replaced. The roofer for that job showed me how he made sure to cover the area UNDER the coping. When Stuart sent someone out to deal with another leak, I went up on the roof and checked under the coping. There was no covering of any kind. They had been simply caulking the coping which would eventually give way overtime and new leaks would occur. I called Stuart and told him the roofing job he did in '05 was flawed and that I wanted to have this corrected at n/c. He agreed. He sent some over to pull all the old coping, cover the areas and replace the coping. After the job was completed, Stuart sent me an email telling me how much it cost him and could I pay for some of it. I was floored. The roof was still under warranty. And, for all these years we had been dealing with leaks that could have been prevented if the job had been done correctly. He (as a roofer) never thought to look under the coping to determine why we were having reoccurring leaks? I told him as much and never heard back. A month later, I had an inspection done of the roof by Domicile Consulting. He wrote the following in his report: ROOF, ROOF COVERING SYSTEM, AND ATTIC Comments: Inspected (1) The metal copings that have been recently installed require repairs and revisions to the installation. The West terminations are poor and will undoubtedly allow moisture entry during inclement weather. The horizontal joints do not allow for proper expansion and contraction that will be experienced at the roof location. The copings should be attended to by a qualified sheet metal contractor to ensure lasting performance. (2) Modified bitumen and single ply roof coverings (most, not all materials) require the installation of 'cant strips' at 90 degree corners so that the material is not bent sharply. The improperly installed roof covering in these locations should be repaired by a qualified roofing contractor to reduce stresses on the covering and seams. Additionally, the roof should be 'white coated' to reduce solar loading and increased cooling efforts and costs. I sent the information - and photos - to Stuart asking him if he'd be willing to fix these problems. Not surprisingly, I never heard back from him. So please, ignore my previous review as shown below. WE WERE EXTREMELY PLEASED WITH THE WORK DONE, BY NYBERG ENTERPRISES. MR. NYBERG'S ROOFERS WERE EXTREMELY THOROUGH. WHEN WE REQUESTED THE LADDER BE LEFT SO THAT MY HUSBAND AND I COULD REVIEW THE WORK DONE, THEY GRACIOUSLY AGREED. I HAD A NUMBER OF ROOFERS PROVIDE ESTIMATES, AND NYBERG WAS VERY COMPETITIVE IN THEIR PRICING AND WARRANTY.

VERY SINCERE, DID GOOD WORK, PLEASED WITH THE RESULTS

MR NYBERG PROMPTLY ANSWERED MY INITIAL INQUIRY, AND PROVIDED ONSITE ESTIMATE WITHIN A FEW DAYS. SCHEDULED COMPLETION WITHIN A 2 WEEK WINDOW, BUT WAS ABLE TO START WITHIN A WEEK. WORK WAS ACCOMPLISHED IN 2 DAYS (20 MAN HRS). THIS IS SECOND TIME I HAVE USED NYBERG, AND HAVE BEEN SATISFIED WITH HIS PROFESSIONALISM AND PERFORMANCE.

CALLED BACK RIGHT AWAY, BUT DOES NOT DO THE TYPE OF WORK THAT I THOUGHT HE DID. I NEEDED FRENCH DOORS TO POSSIBLY BE TAKEN OUT AND REINSTALLED CORRECTLY. HE EXPLAINED THAT HE WAS MAINLY IN THE ROOFING BUSINESS.

FROM THE SALESPERSON, TO THE TWO MEN WHO WORKED ON THE HOUSE, THEY WERE ALL POLITE AND RESPECTFUL OF OUR PROPERTY. AND TOOK A LOT OF PRIDE IN THE WORK THAT THEY WERE DOING. ALL THE EMPLOYEES WERE VERY TIMELY WITH CALL BACKS, AND COMING OUT FOR SAMPLES AND DOING THE WORK.

STUART CAME OUT PROMPTLY TO VIEW THE JOB, GAVE ME A VERY FAIR PRICE ON A SMALL JOB THAT NO ONE ELSE WAS WILLING TO DO.

GETTING THE WORK SCHEDULED WAS NOT DIFFICULT, ALTHOUGH DELAYED BECAUSE OF WEATHER. THE CREW COMPLETED 90% OF THE JOB AND RETURNED A WEEK LATER TO FINISH. THERE IS STILL ONE SMALL BUT IMPORTANT TASK TO BE COMPLETED, AND I HAVE BEEN WAITING OVER TWO WEEKS TO HAVE IT FINISHED. I HAVE CONTACTED NYBERG MORE THAN ONCE ABOUT THE ISSUE AND THEY HAVE RETURNED MY CALLS, BUT THEY STILL HAVEN'T FINISHED THE WORK. OVERALL, THE QUALITY OF WORK IS GOOD, BUT THE FOLLOW THROUGH IS LACKING.

EXCELLENT. THE CREW WAS VERY HARD WORKING. THE JOB WAS DONE QUICKLY. THE QUALITY OF THE WORK WAS GREAT. I WAS KEPT INFORMED ABOUT THE EXPECTED SCHEDULE. THEY CHECKED WITH ME SEVERAL TIMES TO MAKE SURE EVERYTHING WAS SATISFACTORY. I AM EXTREMELY PLEASED WITH EVERYTHING.

WE CONTACTED RON STAFF AT NYBERG TO QUOTE ON OUR SIDING JOB SINCE THEY HAD DONE OUR ROOFING JOB LAST YEAR AND WE WERE VERY HAPPY WITH THAT JOB. WE ENDED UP NOT GETTING ANY OTHER QUOTES BECAUSE OF OUR COMPLETE SATISFACTION WITH THE ROOFING JOB, AND FELT THAT THE EXPERIENCE WE HAD WITH THEM WAS WORTH GOING WITH THEM AGAIN FOR THE SIDING. RON RETURNS PHONE CALLS PROMPTLY AND PROVIDED US WITH A QUOTE WITHIN A FEW DAYS. HE KEPT US INFORMED AS TO WHEN THE JOB WOULD START AND WHEN THE CREW SHOWED UP THEY WERE COURTEOUS AND WORKED NONSTOP TO GET OUR JOB DONE. EUGENE AND JOE SHOWED UP EACH MORNING BEFORE 8 AND STAYED MOST DAYS 'TIL AFTER 6. THESE GUYS ARE TRUE CRAFTSMEN WHO TAKE GREAT PRIDE IN THEIR WORK. WE'RE VERY HAPPY, THE HOUSE LOOKS GREAT, AND I WOULD WHOLEHEARTEDLY RECOMMEND NYBERG. MOST IMPORTANT POINTS ARE EASE IN CONTACTING, RETURN CALLS ARE PROMPT, AND THE EXCELLENT CRAFTSMANSHIP THAT NYBERG PROVIDES.

EXTREMELY POSITIVE. THE ROOFERS WERE VERY POLITE AND DILIGENT, AND COMPLIED WITH ALL OF MY REQUESTS. IT WAS A PLEASURE TO WORK WITH THIS COMPANY.

STUART NYBERG WAS VERY PROFESSIONAL AND PLEASANT. HE RETURNED MY CALL PROMPTLY AND FOLLOWED UP WITH ME WHEN WE NEEDED TO RESCHEDULE THE WORK.

THEY RETURNED MY CALLS QUICKLY. THEY DID WHAT THEY SAID THEY WERE GOING TO DO. THEY CLEANED UP VERY WELL AFTER THEMSELVES; I ALMOST DIDN'T KNOW THAT ANYONE HAD BEEN HERE WORKING. I WOULD DEFINITELY HIRE THEM AGAIN TO DO WORK.

THIS COMPANY WAS EXCELLENT TO DEAL WITH, FROM THEIR ORIGINAL PROPOSAL, TO DISCUSSING THE WORK TO BE DONE, AND FINALLY DOING THE WORK QUICKLY, CLEANLY,AND PROFESSIONALLY. RON STAFFA SUPERVISED THE PROJECT IN AN EXCELLENT MANNER AND EARNED MY COMPLETE CONFIDENCE IN HIS SUGGESTIONS AND DISCUSSIONS ABOUT THE WORK. THE HOUSE, YARD AND LANDSCAPING WERE ALL CAREFULLY PROTECTED DURING THE WORK AND THE WORKMEN MADE ME FEEL LIKE THEY WERE WORKING ON THEIR OWN HOUSE WITH THE CARE THEY SHOWED. THIS IS ONE OF THE BEST CONTRACTORS I'VE EVER WORKED WITH, AND I WOULD RECOMMEND NYBERG TO ANYONE WHO WANTS QUALITY WORK AT AN AFFORDABLE PRICE.