Nyberg Exteriors

HE TOLD ME ON THE PHONE HE MAY NOT BE ABLE TO DO THE WORK REQUIRED. HE CAME OUT AND HE WAS UNABLE TO DO IT.

STUART NYBERG WAS QUICK TO COME OUT AND GIVE ME AN ESTIMATE FOR THE GUTTERS AND SAID I WOULD HEAR FROM THEM RE: SIDING. I CALLED TEN DAYS LATER AND WAS TOLD TO EXPECT A CALL FROM RON, THE SIDING GUY. I WAITED A COUPLE DAYS. RON CALLED AND LEFT A MESSAGE ABOUT 'HAVING A COUPLE QUESTIONS.' I CALLED HIM BACK TWICE AND LEFT MESSAGES SAYING I'M HOME ALL DAY, MOST DAYS. HE NEVER CALLED BACK. NO NASTY REPORT HERE, JUST LETTING NYBERG KNOW I'LL BE HAVING GUTTERS AND SIDING (CLOSE TO $6K WORTH) DONE BY ANOTHER CONTRACTOR.

THEY DID NOT BUT WERE VERY PROMPT AND PERSISTENT IN CALLING ME BACK. WHEN WE ARE READY FOR ROOFING WORK, I WILL SURELY GET A BID FROM THEM.

STEVE NYBERG IS A REAL GUY- NICE,HONEST, UNDERSTANDING ABOUT DEMANDING KIDS. HIS CREW WAS PROMPT AND POLITE, CAREFUL TO SHOW ME CREDENTIALS AND TO ASK IF THEY WERE BEING TOO LOUD WHEN THE BABY WAS SLEEPING. THE TERMS EXTREMELY REASONABLE AND THEY CLEANED UP LEAVING IT NICER THAN WHEN THEY ARRIVED.

MR. NYBERG WAS VERY PROFESSIONAL. HE INSPECTED THE ROOF, FIXED THE TWO LEAKS AND PERFORMED PREVENTIVE PATCHES IN OTHER POTENTIAL PROBLEM AREAS ON MY APPROVAL. I THOUGHT HE AND HIS MEN WERE PROFESSIONAL. THEY KEPT THE SURROUNDING AREA VERY CLEAN. THIS IS AN ORGANIZATION THAT BUILDS TRUST WITH GOOD WORK ... SOMETHING HARD TO FIND THESE DAYS. LIKE ALL ROOFING REPAIRS, IT HELPS IF YOU OR SOMEONE ELSE CAN VIEW THE POTENTIAL WORK BY GOING UP ON THE ROOF. FOR ME THIS MEANT A 40 FT. LADDER, BUT IT IS WHAT INSTILLS CONFIDENCE IN THEIR REPAIR ABILITY.

THE OWNER WAS VERY RESPONSIVE AND HAD TOP QUALITY PEOPLE AND PRODUCT. OVER ALL IT WAS A EXCELLENT EXPERIENCE.

RON OFFERED TO COME BY AND LOOK AT THE JOB DURING THE DAY--WHICH MAKES SENSE--THE GUTTERS ARE OUTSIDE SO THERE'S NO REAL NEED FOR ME TO BE THERE. HE NOTED THAT THE ROOF REALLY NEEDED TO BE REPLACED (WHICH IT DID--WE JUST DIDN'T WANT TO ADMIT IT) IN ADDITION TO THE GUTTER JOB. THE CREW WAS PROMPT AND TIDY AND DID AN EXCELLENT JOB. THEY FORGOT TO ADD AN ADDITIONAL DRAIN PIPE BUT CAME BACK OUT VERY SOON AFTER TO COMPLETE THE JOB. OVERALL, A REALLY GOOD EXPERIENCE.

COMPANY REALLY CARED ABOUT SOLVING OUR PROBLEM!

STUART WAS WONDERFUL TO WORK WITH, HE HAD THE LOWEST PRICE OUT OF ALL THE QUOTES I RECEIVED AND HE DID AN EXCELLENT JOB!! HE IS NOW THE FIRST ROOFER, I WILL ALWAYS CALL WHEN I NEED ANY TYPE OF ROOFING REPAIR.

NYBERG ENTERPRISE'S WRITTEN ESTIMATE WAS LOWER THAN THE OTHER COMPANIES I RECEIVED ESTIMATES FROM. THE QUALITY OF THE WORK AND MATERIALS WAS GOOD. THE COMPANY REPRESENTATIVE WAS COURTEOUS, BUT, WHEN ARRANGING FOR A TIME FOR HIS WORKERS TO ARRIVE AT THE HOUSE, HE SAID HE WOULD CALL THE FOLLOWING MONDAY AND DID NOT (THIS OCCURRED DURING THE JULY 4 WEEKEND). I HAD TO CALL HIM IN ORDER TO SET THE APPOINTMENT. THE COMPANY RETURNED CALLS WITHIN 24 HOURS. THE WORKERS ARRIVED ON THE DAY AGREED UPON AND WERE VERY PROFESSIONAL AND COURTEOUS. CLEANUP WAS GREAT. I DID NOT FIND ANY GUTTER PIECES OR NAILS IN MY YARD.

FOR A 90 MINUTE JOB AND MINIMAL MATERIAL, I THOUGHT THE PRICE WAS HIGH. HOWEVER, IT WAS WORTH IT TO KNOW THAT OUR SKY-LIGHT IS SEALED TIGHT. I INSPECTED THE JOB AND IT SEEMED WELL DONE. WE RECEIVED NO WATER IN THE NEXT THUNDERSTORM.

CLAIMED THAT JOB WAS TOO SMALL EVEN THOUGH MY JOB WAS JUST LIKE MANY OTHERS THAT HAVE BEEN REVIEWED HERE ON ANGIES LIST.

WAS A COMPLETE TEAR OFF AND THEY DID IT IN ONE DAY. OVERALL VERY HAPPY WITH WORK PERFORMED.

YOU WILL GET LOWER QUOTES, BUT THE QUALITY OF THE WORKMANSHIP AND SERVICE MAKE THIS FIRM WORTH THE EXTRA MONEY. THE ONLY THING THAT I WISH HAD GONE DIFFERENTLY IS THAT SHORTLY AFTER THE JOB WAS COMPLETED, CONSUMER REPORTS CAME OUT WITH THEIR AUGUST 2003 ISSUE, AND RATED, GUESS WHAT, ROOFING SHINGLES. (AM I THE ONLY ONE WHO ALWAYS SEEMS TO MAKE MAJOR PURCHASES JUST *BEFORE* CONSUMER REPORTS RATES THE ITEM?! ;-) AS IT TURNED OUT, CR WASN'T THRILLED WITH THE SHINGLES NYBERG USED. IT SAID THEY WERE 'GOOD', BUT THEY WERE SECOND FROM THE BOTTOM ON CR'S LIST AND CR SAID THERE WERE STRONGER, MORE WIND-RESISTANT SHINGLES FOR THE SAME COST. IF YOU TAKE THE TIME TO FIND THE CR ARTICLE IN A LIBRARY, I'M SURE NYBERG WILL BE HAPPY TO GET THE SHINGLES YOU WANT. ANDY NYBERG COULD NOT HAVE BEEN EASIER TO WORK WITH. THE FIRM DID EVERYTHING PROMISED AT A PRICE THAT WAS FAIR TO BOTH SIDES AND I HIGHLY RECOMMEND THEM.

APPRECIATED HIS RESPONSIVENESS AND HONESTY.

GOOD WORK, PATIENT WITH MANY QUESTIONS, VERY CLEAN, NEVER LEFT ROOF OPEN/TARPED. OVERALL A B+. CONTACT WAS VERY REASSURING. STARTED LATE (WEATHER?) AND TOOK LONGER THAN EXPECTED (7 NOT 3 DAYS). CREW WAS PROFESSIONAL AND HARD WORKING BUT SEEMED UNDER STAFFED FOR THE JOB.

RE-ROOFED OUR HOUSE AND A GARAGE, AND THEN TOLD US SOME WOOD IN THE GARAGE WAS ROTTEN. WE ENDED UP USING A CARPENTER TO FIX THE ISSUES, AND THE COMPANY COMPENSATED US FOR THIS. ENDED UP MAKING A DECENT IMPRESSION, AND SEVERAL OF OUR NEIGHBORS ENDED UP USING THEM

DEALT WITH THE OWNER WHO WAS PERSONABLE AND PROFESSIONAL, GAVE GREAT ADVICE AND SEVERAL OPTIONS.

THEY SAID I DIDN'T NEED A TEAR-OFF YET, WHICH WAS GOOD NEWS.

WE WERE VERY PLEASED WITH STUART'S PROMPT RESPONSE. HE HAD HIS MEN GO UP ON THE ROOF, AND CALL HIM WITH AN ESTIMATE, AND HE CALLED US IMMEDIATELY. HE SAID WE DIDN'T NEED A NEW ROOF, JUST REPAIRS THAT THEY DID ON THE SPOT. WE WOULD DEFINITELY USE HIM AGAIN, AND I'VE REFERRED HIM TO MY COLLEAGUES AT WORK.

OUR POLISH CARETAKER DID ALL THE TALKING AND THAT WAS A PLUS!

STUART NYBERG SENT OUR A REPAIR CREW AND WHEN THE SKYLIGHT CONTINUED TO LEAK, HE CAME HIMSELF. UNFORTUNATELY, HE FINALLY DETERMINED THAT THE INTEGRITY OF THE SKYLIGHT ITSELF WAS COMPROMISED AND IT NEEDED TO BE REPLACED--WORK THAT HE DID NOT THINK HE COULD HANDLE. HE RECOMMENDED THAT I FIND SOMEONE BETTER ABLE TO DEAL WITH THIS TYPE OF REPAIR. HE OFFERED TO REFUND A PORTION OF THE SERVICE FEE I HAD ALREADY PAID. IT WAS A PLEASURE DEALING WITH SUCH A THOUGHTFUL, HONEST SERVICE COMPANY.

WAS VERY PROFESSIONAL AND RESPONSIVE. I HAD A PROBLEM WITH A NEIGHBOR BECAUSE THEY USED HER ELECTRICAL OUTLET (MY FAULT). MR. NYBERG WAS VERY NICE ABOUT IT AND OFFERED TO REIMBURSE HER FOR IT. DID GREAT WORK (A BIT PRICIER THEN THE OTHERS), CLEANED UP AREA AND CAME WHEN PROMISED.

THEY RETURN PHONE CALLS QUICKLY, AND SHOW UP WHEN THEY SAY THEY ARE GOING TO. THEY CALL BACK WITH THE DIAGNOSIS OF THE PROBLEM AND THEY FIX IT QUICKLY.

EXCELLENT SERVICE. WILL DEFINITELY USE THEM AGAIN WHEN IT''S TIME TO REPLACE THE ROOF.