Illinois Moving Systems

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3 weeks ago, my wife and I were wanting to move. We called these guys and made an appointment for us to move Sat morning. So the day before they call us and say hey will be there at 11 am. I said this was fine so I could sleep in. 10:30 rolls around and they called and said they'll have to move us back to 5 pm. Then I called them 1 pm on Saturday, and we did not hear back from them. I left them voicemail's all day on Saturday to reschedule. Long story short I called on Sunday, and they did not show up again. We had to call yesterday to get emergency movers. They had quoted 3 guys for 3 and a half hours was $500.

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Very good job. Only 1 piece of furniture marked up...very small mark from straps. They took apart and setup dining table and queen size bed.Appropriate use of moving blankets and protection of pieces before any attempt to move them to the truck. One item I had requested was not fulfilled as expected. I had asked them to bring a flat panel TV box to move my unit. They did not bring one but constructed on from a mirror box. I was not charged for the box they did not bring.

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I have to search for movers who have the necessary availability for a move out and move in one week before those moves. This is very difficult and very stressful and very unprofessional of them. I had to call them weeks after I had engaged their services to verify the dates because they did not call me back. When it could not be verified, I was told that they would call back and again they did not.. I was told at that time that I was on the schedule for the previous agreed upon dates. That discussion was on September 4 and on September 8 I was informed that they couldn't do the move on the dates I had requested.

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They did a really great job.

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The team was fantastic! I got a call the day before the scheduled move to alert me that they would arrive between 8 and 9am. They showed up at 8:45, and the whole team of 4 was there and ready to work. They worked efficiently and carefully, wrapping all furniture in plastic and putting hanging clothes into wardrobe boxes. They put coverings on the floor at the start and destinations of the move, and completed the entire job in about 4 hours, including loading and moving items from a storage locker. They didn't charge any hidden fees for plastic wrap or tape, which has happened to me with other movers in the past. All items arrived without damage, and they happily agreed to move a few items around in the house when items didn't fit quite right. They actually came in under the estimated time, and only charged me for the actual time worked. I would use them again without hesitation.

Bob, the owner, was polite and professional. He was able to provide a quote quickly and accurately. The move was exactly what he had quoted. This shows he has been in the business a long time and is fair with his quotes. His movers were also polite and prompt. They were very particular about keeping the home clean and placed mats everywhere they were going to go. They did not ding any furniture or walls either. They took good care of our belongings throughout the move and placed the items in the appropriate room. I would highly recommend them and will use them again if we ever move.

Salesman was pushy, but attentive. good contact/communication. Lots of issues. Ultimately, there were cigarette butts found during clean-up in my child's bedroom carpeting in the basement. We are non- smokers....