Champion Tree Care Inc

Booked the job a month out in advance. We asked for a certificate of insurance - the certificate we did receive, on the day before the job was to be started, indicated that the general liability had expired 7/15/12. No one showed up on the 5th, no one called. Finally, we got a call back, there was some emergency tree service - no problem - we would reschedule for the next day. We asked for a current certificate before any work was to be completed - we never received any communication thereafter, and needed to hire another service to remove the tree. Very disappointing.

They never returned our call to come out and estimate the job.

I have used Champion Tree in the past to remove a tree, and was very happy with the service. I then scheduled them to treat my Dutch Elm and Ash Trees. I received a quote... the quote was good, and I confirmed that I would like for them to proceed with treating our trees. The scheduled day of the service came and went. Upon contacting James several times over the last few weeks to reschedule, and even confirm that they still intended to perform the service, my inquiries went unanswered. I'm sorry, but this is simply unacceptable not to return someone's emails or calls. My inquiries were completely professional... simply inquiring when he wanted to reschedule, and towards the end to inquire whether they intended to even perform the service at all. All of these queries (via voicemail, email and answered service) went unanswered. I was actually concerned that perhaps something happened to him, as I found it quite odd that a company could just ignore a potential customer.

I had several trees that were in bad shape. Champion Tree Service came out too give me a estimate and they were out there a couple of days later trimming my trees. They did a great job!

They were quick to schedule, very good and cleaned up after themselves. They spilled a little oil on my driveway and though they tried to clean it up I had to finish the job myself. I would use them again.

The initial treatment went fine and i felt the work was done well and the price reasonable. When a couple of months went by and I had not heard from him for the recommended follow up treatments, I began calling, sending emails, etc. with no response. Finally about a month later, Champion calls telling me his brother failed to give him the messages and he would be out right away. He showed up briefly 2 weeks later, and said the tree was savable. He acted like he had never seen the tree before. He committed to having the tree treated with ground soak to kill larvae that were starting to hibernate. His crew never showed up.

James came out to take a look at the work we needed done. I called him and he came out the same day. He was very nice, very professional, explained everything thoroughly. He then emailed the estimate to me later that day and answered all my questions. The prices were higher than I expected, but I know nothing abt tree removal. I called another company for an estimate and they came out, but never sent a quote so I have nothing to compare it to. I have not had the work done yet bc of the cost, but if we do next year I will definitely be using Champion Tree Care.

I think it went fine. I think when you have a big job happening it is better to have someone home to make sure everthing gets done with no surprises. So we will be home the next time.

The men worked fast and did a great job. They even cleaned up some yard mess that was not created by their work.

I got 2 other quotes but felt Jim was the most knowledgeable. He was very easy to work with and his crew did a great job. His price was fair and competitive. I will definitely be using him again.

The crew arrived on a Saturday morning and worked steadily for many hours. The did a lovely job in trimming the trees and cleaned up everything behind them. They carefully removed my arbor to take down the elms. They then set it back in place.

It was a fantastic, A+ experience. The crew was professional, knowledgeable, and really meticulous about cleaning up any debris that was on mine or my neighbor’s yard. I would highly recommend them.

We got 5 estimates to remove two very large trees from our back yard. Champion was not the lowest, but one of the lowest. We liked their professionalism and knowledge about the project. We had difficulty coordinating with Com Ed, so it took a while to get a work date set. Champion was very flexible and ended up doing the work without taking the near by power lines down. The crew worked non-stop all day on the tricky tree near the power lines. They came back the next day and worked all morning on the second tree and then came back the next morning to finish taking the stumps away. We were very pleased with the price and outcome of the work. They even helped spread some of the mulch in our flower beds. We will happily use them for all future work.

Failing to return a request for an on-site estimate is a non-starter.

Very prompt response to my initial e-mail request for an estimate. Jim was very flexible in adjusting to my schedule for a walk-through and I received his estimate via e-mail within hours of our visit. Estimate was comparable to others received. Work and subsequent clean-up was thorough. Trimming and shaping was better than Champion's competitors had done in past years. I definitely recommend them.

I was really impressed with the personal service. I went with a different company, because the bid was the same and the representative had a bit more knowledge of my situation.

The crew was very good. They took extra care not to damagee landscaping under the trees and did a great job cleaning up when they were finished. I have already recommened them to friends who had damage from the recent storms. They were also extremely pleased.

They did a wonderful job. I was very pleased with them. Also, I thought their cost was reasonable.

They are very good people, and I would recommend them.

The work was so-so. Their was a miscommunication in appointment time apparently, so as a result one of the trees was trimmed more than it should have been because I wasn’t available to direct them how much they should trim the tree. The agreed time had been stated that I would be there. I assumed the boss was going to be there too, but he wasn’t he was on another job and I was having trouble understanding his workers due to a language barrier. The work had already been started once I got home. But ultimately, the work turned out okay. I was charged for more than what I was quoted, but I was able to call them and have it straightened out.

Jim was fast to respond to my request for a quote, and very professional and business like in all our dealings. In spit of it being a very busy time for him, due to storms taking out trees, he was prompt in doing our job. They arrived with a crew of 5 and stayed till the job was done. I am very happy with the result. They finished the job exactly as requested. Everything was cleaned up very well, and they did minimal damage to our lawn taking a large amount of brush from the back yard to the street. I would recommend his service.

As described above everything, from the time they arrived until they left nearly six hours later, went extremely well.

Excellent service. Company was very responsive in getting a quote and scheduling service. Their quote was $450 lower than another we received from our regular tree maintenance company, plus they offered a 10% Angie's List coupon. They came when they said they would. Taking down a big tree involves a lot of debris and sawdust and they completely cleaned the area before they left. We would definitely use them again and are considering switching our tree maintenance work to them.

The company did exactly what I wanted done and the timing was perfect. They filled the hole and cleaned up the area where the tree was moved.

Everything went fine; they did a nice job. They arrived on time and did what they said they would. They cleaned everything up and left it nice. They were the low bid of a few people that came out.