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URBAN LUMBER JACKS

Tree Service

Reviews

4.97 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
14%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.6
responsiveness
4.4
punctuality
4.6
Showing 1-7 of 7 reviews

M J.
03/2016
5.0
tree service
  + -1 more
F & M Landscape & Tree Service did a great job. We called and left a message on their machine that we wanted a bid. The next morning Sheila returned our call and set up a time for Frank, the owner, to come out and bid the job. Within 3 days, Frank came by and walked the property and gave us the estimate. We agreed to the price and Frank said the work would be done within approximately two weeks. We asked and were told yes, that they would call us before coming out for the job as one of us works out of town, and we wanted to give our neighbors a heads-up that a tree service was coming and be able to unlock fence gates. They came out within the two weeks and started the job one afternoon. However, we gave them a B for punctuality, because there was no phone call prior to them coming, which was a surprise when one of us came home from work at the end of the day as the other one was out of town and we did not get the advance notification of their appearing on the property. That said, F & M did excellent work over the day and a half they were on the property. The willow tree was huge, and the crew had to do climbing to take it down, plus drag it to the street to have it chipped. The ash tree was within 20 feet of the house, and they had to use care to take down the trunk correctly. The stump grinding went well. The trimming of the birch was what we desired so as to not have branches hanging over towards the neighbors and the blooming tree was trimmed lightly. They raked the yard of the larger sticks and twigs upon completion. We still had to go out after they were done and pick up twigs, but that's to be expected with such large trees coming down. We would recommend F & M Landscape and Tree Service, formerly known as Urban Lumberjacks.
Description of Work: Urban Lumberjacks, now known as F & M Landscape and Tree Service, removed two HUGE trees, ground out one stump, and trimmed back two other trees. The trees removed were a 20 year old ash tree with ash beetle borer disease and a 30 year old aging willow tree with a four to five foot wide tree trunk. Both trees had NO backyard access with their bucket truck so their tree climbers had to take down the trees slowly and carefully. They ground out the ash stump. Also, a white birch had major trimming down so as to not hang over a neighbor's property line & a blooming tree was also trimmed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$3,000

James M P.
04/2015
5.0
tree service
  + -1 more
unknown
Description of Work: Removed a very large tree. Very good service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Bob K.
02/2015
4.0
tree service
  + -1 more
unknown
Description of Work: GOOD LUCK GETTING A RETURN PHONE CALL... |DON'T RECALL WHEN I LAST USED THEM, A NUMBER OF YEARS. |BECAUSE THEY ARE GOOD THEY ARE HARD TO BOOK.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
3.0

Yes, I recommend this pro

Carla H.
12/2014
5.0
tree service
  + -1 more
unknown
Description of Work: They removed 2 very large Silver Maples and 1 large Poplar Tree in my backyard. They were very careful with my yard and worked very hard thru the day until the trees were down. They later came back to grind down the 2 stumps. I was very please with their work and not damaging my front lawn since the trees were in the backyard they had to drag all the branches to the front. All of the work had to be done by tree climbers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Lori M.
10/2014
5.0
tree service
  + -1 more
unknown
Description of Work: Removed 7 trees and stumps

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

WILLIAM K.
10/2012
5.0
tree service
  + -1 more
They were polite, did the job quickly and as promised. They cleaned up all of the leaves and branches. It was a small job for them and they did it well. It would have been a big job for us and would have taken an entire weekend with hauling it away and we couldn't have gotten rid of the roots. A job well done.
Description of Work: They took out two sick trees and ground up the roots. One tree was decorative pear (3 years old and 20 foot high) and the other was an elderly (15 foot high, many branches and a thick trunk) dwarf cherry tree.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Brett C.
03/2012
5.0
tree service
  + -1 more
The overall experience was good. They were reasonable and did good work. They cleaned up well. They clean up after themselves.
Description of Work: We used Urban Lumber Jacks about a year ago to trim some trees and cut some trees down.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

    Contact information

    3352 E 13TH RD, Ottawa, IL 61350


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Tree Service

    FAQ

    URBAN LUMBER JACKS is currently rated 4.9 overall out of 5.
    No, URBAN LUMBER JACKS does not offer free project estimates.
    No, URBAN LUMBER JACKS does not offer eco-friendly accreditations.
    No, URBAN LUMBER JACKS does not offer a senior discount.
    No, URBAN LUMBER JACKS does not offer emergency services.
    No, URBAN LUMBER JACKS does not offer warranties.

    Contact information

    3352 E 13TH RD, Ottawa, IL 61350