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American Truck Wash & Repair

Welding, Auto Service

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-1 of 1 reviews

John C.
10/2013
1.0
auto repair, welding
  + 0 more
TERRIBLE! The welder (Jim) is a nice guy but his boss (I believe Jeff Burgwald) is a buffoon and a Neanderthal! I have used their services before but NEVER AGAIN! The first tine the boss was not there so everything went off without a hitch. The second time I brought by the piece and asked what it would cost to weld. Jim said the rate is $85 an hour and it would be the increment of that hourly rate and the job should take about 15 minutes (which it did) so I estimated about $20. As Jim was working on the part, this caveman showed up swearing a blue streak. Now I'm a former law enforcement officer out of Chicago so I'm used to bad behavior but this guy was over the top. He started screaming about what the "F" was Jim doing and how he was paying him to do something else. The tirade went on for 3 to 4 minutes until he realized I was there. They ADVERTISE as a welding company so I couldn't see what the problem was. When the job was done, Jim wanted to charge me the full hourly rate for a 15 minute job since that is what the boss told him to do. I told them I could of bought a new piece for $80 and that was not the agreement. Finbally I was charged $40 (twice of what I should have been charged) so I just gave them the money and got out of Dodge! NEVER AGAIN! I was actually embarrassed for the owner since his behavior was so bad and felt bad for Jim having to put up with such an idiot. I'd steer clear from this business for any work since the price will be based on whether this clown of an owner is in a bad mood or unexpectedly shows up!
Description of Work: Welding job. Business also goes by the name Fireball Welding.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$40

    Contact information

    3072 N IL-71, Ottawa, IL 61350


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Welding,
    Auto Service

    FAQ

    American Truck Wash & Repair is currently rated 1 overall out of 5.
    No, American Truck Wash & Repair does not offer free project estimates.
    No, American Truck Wash & Repair does not offer eco-friendly accreditations.
    No, American Truck Wash & Repair does not offer a senior discount.
    No, American Truck Wash & Repair does not offer emergency services.
    No, American Truck Wash & Repair does not offer warranties.

    Contact information

    3072 N IL-71, Ottawa, IL 61350