Welcome to CS Enterprise Landscape Inc. a family owned and operated business. We are a growing company due to satisfied costumers and reasonable prices. We have over 15 years of experience. We are, FRIENDLY, RELIABLE, AND PROFESSIONAL . We provide high quality work, both in materials & craftsmanship. Over the years we have built a loyal family of valued clients in Naperville and all the other communities we serve including Wheaton, Glen Ellyn, Oakbrook, Hinsdale, Burr Ridge; Plainfield, Bolingbrook, Oswego, Batavia, Geneva and St Charles to name a few. We specialize in commercial accounts from start to finish. Our goal is to satisfy our costumers 100%. We provide comprehensive training programs to insure we deliver the highest level of quality and service. No Job to big or small we are the company to handle all of your landscaping needs. Our commitment to this industry is to be the best out there. Credit card payments, Checks,
Business highlights
25 years of trusted experience
Emergency Services Offered
Services we offer
Property Management -Weekly maintenance -Spring/ Fall Cleanup -Fertilization Services - Tree and Shrub Trimming Landscape Installation - Residential and Commercial Landscape Architectural Services - Tree, Shrub, and Ground Cover Installation - Sod and Seeding -Mulching, Dirt ,Gravel , Play Sand ( Delivery services as well) -Drainage Hardscaping - Residential and Commercial Landscape Architectural Services - Brick Patios, Walkways and Driveways - Retaining Walls, S
Two of the six blue spruce trees died within 3 months. I contacted CS Enterprise and was told they would be replaced in the spring. I called about 10 times and they finally came out and cut down the trees but never showed up to plant the new ones. I got promise after promise that they would come the next day but they never showed up. I contacted the credit card company to try and get my money back, but because the landscaper seemed like a nice guy and I trusted him, he provided no paperwork so I had no proof. He basically lied and cheated me out of around $475. I would never use this company again and I learned a lesson to get everything in writing. I'm sure the owner recouped the money from the dead trees.
Description of Work: Installed mulch and 6 blue spruce trees.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$2,000
Response from Cs Enterprise Landscape Inc
Hi [member name removed], I believe there was a misunderstanding, we asked you if you wanted to purchase a warranty for the trees you decline this offer, to pay the insurance for the extended warranty covering up to a year after planting. I still have your file and with your signature by it. Declining the warranty, we took the time to go out and remove the dead trees at no cost to you. I can buy you the 2 trees that died and have them deliver to you, this coming up week . We promised to head on out there before looking at your file and that is 100% our mistake, we take 100% responsibility in our mistakes. We can honestly say we are deeply sorry you feel this way and we would like to clear any rough edges up. Let me know if you would like a Gift card for the amount of the 2 7 ft.Colorado Bruce Spruce that died. We are a good, honest and sincere business. We deeply apologize, all of our business is from word of mouth, we have never had an issue with anyone in the years in business. Let us know if any of the following options will work for you we wish you the best, and we hope you understand,
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
Concrete Pouring and Repair,
Decorative Concrete,
Landscaping - Lighting,
Pavers and Hardscaping,
Concrete Leveling,
Landscaping - Lakefront,
Tree Service,
Leaf Removal,
Lawn and Yard Work,
Landscaping
FAQ
Cs Enterprise Landscape Inc is currently rated 1 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 12:00 PM
Cs Enterprise Landscape Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa