CLASSIC FENCE INC

Classic Fence is superb. Very Professional easy to work with!

I scheduled an appointment with Classic Fence on 6/08. I met with Alfredo who was polite, pleasant and knowledgeable about the product. Alfredo even called to let me know he had an earlier slot available which I accepted and it worked out in my favor. I spent about 30 minutes showing him the area to which I wanted an new privacy fence made of steal and cedar erected. After explaining my requirements for the 30 X 6 foot fence, he stated he needed time to work on the estimate. So far its been 3 weeks, no followup from Classic Fence. I have reached out via email and twice over the phone. At the end of week 3, I finally heard back and they were unable to fulfill my request.

Classic Fence installed a cedar picket fence in my backyard. They did a great job. The price was fair, and the work and materials were of a high quality.

Came out promptly to give us an estimate. Price more competitive than other vendors. Very happy with their workmanship.

Classic fence was one of three estimates we obtained. They were not the lowest, but were close to it, and were willing to meet the lowest price to get the business. The estimate was clear and concise about what was included. It took longer to get an installation date than we had thought, but once the day finally came, they were on time, and professional, and worked with the city inspector to meet her criteria for where it should be placed in regards to the property line. They dug in the posts, hauled away the dirt, put the posts in with cement and then built the fence to match the existing fence. It looks perfect and stands straight and appears strong. My only suggestion if you are considering Classic Fence is to verify that your preferred installation date can be met before you make your final choice because it was several weeks later than we thought it would be. But we were not in a rush so we just waited. Also, we were unaware that normally they install the posts and come back a different day to build the fence. We do not live at the property so that was a problem for us when we found out that they were leaving and coming back a different day so I called the office and instead they went ahead and got it done the same day. It would have been better to know that up front when we were scheduling it, however, the office did not explain the normal procedure to us when we scheduled the installation. This is probably something that you would run into with other companies too. As long as you verify the dates and processes/procedures up front, -- if you want a good strong fence well installed at a good price, this is a good choice. I would definitely recommend Classic Fence.

They built the wrong fence. Alfonso said that he put in the wrong order. They built another new fence.. Many of the slats were uneven. I asked why there was so much space between the end of the fence and my house. A animal could walk right in. Turns out that part of the fence was on a angle and had to be redone.This February I called, and said that I couldn't get in through the gate. They said that the cement had expended. I showed them that 2 slats in the gate were longer than the others. They evened out the slats. Then I could open the gate. This summer I uncovered dirt around a post and found 1 slat that is 2 inches shorter than the others. I sent a picture to the company.. I have not heard back from them.

We were not in a rush so the fact that we couldn't get an estimate for a couple of weeks after out initial contact was not a problem. Francisco came out and did an excellent job of walking us through the process of replacing the fence. We thought we would get additional bids, but his price was good and with the good reviews on Angie's list decided to accept their estimate. They had to schedule the start date out two months because they were busy, but, again, we weren't in a rush so that was ok. Day one - the crew arrived a little later than we expected, but got the old fence, posts, gates removed, the new post holes dug and the new steel posts set. They cleaned up the site before leaving for the day. Day two - crew got here even later but got the majority of the fence completed - we were told it would be a two day job which stretched into three. Again they cleaned up the site. Day three - rained in the morning so a different crew arrived midday and completed the fence. We even asked for one of the boards where there was slight gap to be repaired/replaced and they did that willingly. Site was cleaned up. A very good experience! And our neighbors love the new fence, too! This was our first experience using Angie's List and we are very pleased! (I would like to make it clear that we were assuming they would be at our house by 8 or 8:30 - they did not give us an actual start time for any day.)

I called 5 times and asked for a quote while giving them the dimensions & style I needed. Each time I called the 1st 3 times the information was taken again. The last 2 times I called no on ever called me back with a quote even though they told Holly they did. I really would have remembered getting a quote. This is not the way to do business. Your are not doing people a favor by not getting back to them.

We received estimates from 7 different fence companies and used Angie?s List to find recommendations. We have never installed a fence before and have an odd-shaped yard that is mostly side yard. I had no idea where to put the fence and how to run the fence on some odd angles. Every other company that came out simply asked me where I wanted the fence and what material. I kept asking other companies for recommendations and they all just shrugged and said it was up to me. Alfredo came out and listened to our questions and made recommendations as to what would look best, what the pros and cons of each material are, etc. He was very hands-on and knew how to design the fence in the yard and what would be the best curb appeal while still allowing our big dog room to run. One thing that really impressed me was that Alfredo listened to my stories about how our dog always managed to ram our other gates open. I?m not sure if this was Alfredo or simply how the gate is constructed, but the gates were installed to swing in ? so the dog cannot battering ram it open and escape. Both gates also have locks w/ keys, to provide us with an extra measure of containing the dog. Classic Fence wasn?t the cheapest, but wasn?t the most expensive either. Ultimately we went with them because Alfredo was knowledgeable and was the only guy to bring ideas. We had to wait about a month for the install, which seemed pretty standard from what every other fence company had said as well. It was supposed to be 6-7 weeks, so we were pleasantly surprised they were able to install earlier. The office team for Classic Fence is on top of the scheduling, following up on permits, surveys, etc. Very organized and efficient. When the guys came to install, it was done very quickly. They were polite, cleaned up the yard afterwards, etc. Unfortunately one extra special panel needed to be ordered due to a steep incline in one area, but the installers explained it all and that it would look better if they ordered a different panel. They offered to jerry-rig the original panel in there for me so the dog could be in the yard while it was on order. A week or so later, the installers were back out on a Saturday and installed the last panel. The fence looks beautiful. Neighbors I don?t know have stopped in their cars to tell me how beautiful the fence looks. We were very, very happy with Classic Fence and would highly recommend them.

Very well.Never had a fence in all years I've been in house. However adopted a Lab and she's pretty fast. So needed something to keep her in. Alfredo at classic met with us and helped us pick out a fence and lay it out. He crew showed up on a Sat before Memorial Day to start the concrete posts. All went well even when they inadvertently cut the gas line to my grill. Not really their fault as I didn't even know where the line ran in the yard. Important thing is that Alfredo got someone out to repair it immediately so his crew could finish that day. Came back out following Tuesday and finished the job of putting up the pickets. Picked up after themselves and fence looks great. Very satisfied. Though I'm not sure I can say my Lab is happy. Definitely recommend Classic.

I needed major repairs on an existing 4 ft high open picket fence. There was significant age related damage to the Cedar fence including numerous rotting and broken pickets and some rotting posts. Tamera came out to do an estimate, and did two estimates. One estimate was to repair the damaged sections of the fence that I had marked, and the other estimate was to replace the entire fence with a new one. The cost difference was about $1000. I decided to go with the new fence option for two reasons. First, since the old fence was stained, I would have to re-stain the entire fence after repairs were made so that all pieces would match. Second, the other sections of the fence not replaced by this repair would eventually have to be replaced as they continued to age and deteriorate. I did not like the idea of doing piecemeal fence repairs over the next couple of years. The new fence was a 2-day project. The first day the old fence was removed and the new fence posts installed. The second day the fence pickets and supports were installed, as well as, 2 gates and hardware. Classic Fence did an excellent job. The new posts are well anchored in cement and perfectly aligned. The sectional pieces are solid. I did notice 7 pickets that were split or otherwise had minor damage after the crew left. I called Classic Fence and they had a crew out in about a week to replace the 7 pickets. They also did an excellent cleanup job after the work was completed and hauled away all the old fence material. Also, many cities and municipalities require a building permit to install a new fence, even if it is an exact replacement an existing fence. Classic Fence offers the option to get the building permit for your project, which I opted for on this project. They charge $20 for this service. The total cost of this project including the building permit obtained by Classic was $2971. A great company to work with. Quality work, responsive, and reasonably priced.

I decided not to have a dog kennel

Fence looks great. Installation went smooth, the installers worked with me at time of installation for a few minor tweaks to deal with utilities, sewers and property lines. Very professional. Now that the install was a few months ago and the ground was thawed, we had movement in one of our gates and it was sticking. Called Classic and they responded immediately and scheduled a time to come out and fix it. We couldn't be happier with the quality of fence and work Classic Fence has done.

Called on 4/8/2014 for an estimate on a 281 foot board on board fence. They could not send anyone out until 4/21/2014 to do the estimate. I stated that was far too long, as I needed to have the contractor lined up this week. They suggested that I email my measurements and they would have someone write up a rough estimate. I sent the email in the afternoon on the 8th. At about 11AM on 4/9/2014, I called and was told that they had seen my email but the person who does that was out at an appointment at 9:30 and would get to it later. I informed the woman that I had a guy coming at 3 for a quote and was going to make my decision tonight. I have signed the contract with Accurate Fence and Deck out of Elburn for $4200 since Classic Fence obviously didn't need my business as they could not even be bothered to complete my estimate within 24 hours of my request.

EXCELLENT! Everyone at this company (from the office personnel (primarily Lynn), to Alfredo who originally came out to provide the quote and the crew that installed the new fence) was extremely professional and cared about the finished product. I received 4 quotes for the project and Classic Fence came in about the middle of the pack as far as quotes. I decided to go with them because I thought Alfredo was not very "salesman" like when he originally came to provide the estimate. He was very straightforward and did not try to upsell me at all, which I absolutely appreciated! They are also very good about correcting small errors after the installation. There was one minor error with one part of the fence that I talked to them about. Alfredo came out on a Saturday to look at it and called me right away to let me know they would correct it. Within a week, a new part was being installed by the crew, also on a Saturday! I cannot say enough good things about Classic Fence!!

Making appt was painless, customer reps cooperative and responsive, needed to send documentation to my village to facilitate issuance of permit, as the village did not have current insurance, etc, on file for this company. Obtaining permit was responsibility of me, the customer, so added some to the price. They scheduled a village inspection, as required, to have post hole depth verified on the day of installation, and got to the house in time to be ready for it. The workers took down an old chain link fence along an alley, and erected a 6 ft tall shadowbox style cedar fence, with a 4 foot gate. All the work was done in one day. The fence is very attractive, the gate works well, all looks sturdy and passed village inspections without a hitch. The only negative I could say is that the old metal posts were cut off instead of removed, and there is one visible cut post in the area of opening of the gate. Wish they would have removed at least that one, or cut it off a bit lower and covered it with soil. But that is not really a big deal. Also, noted that one of the wood rails has a gouge in the wood, which I am hoping will not affect the longevity of that piece. Price was very good, compared to the other 2 estimates I got (although none of the prices quoted were what I could term inexpensive.) I had steel posts included, which are hidden by wood, and shadowbox construction, which is usually pricier, for a similar price to lesser quality fence.

They were very accommodating with the appointments and with coordinating around another project we were having done. They did a great job and I would highly recommend them.

Ordered on 9/21/2013 told it would take 2 to 3 weeks for the fencing material to arrive at Classic fence. They would then call Julie and set date for installation. They called on 10/23/2013 to verify that it was ok to install on the 24th.They arrived at 8:30 am and left at 3:25 pm. The yard was left in perfect condition, all left over dirt was removed, it looked liked they had never been here ,except for now we had a fence. During the installation, they range the door bell to show me how it was going and asked to verify the details of the installation When they finished, they had me check on how to operate the looking gates.

Absolutely. He made a great gate and met all my qualifications.

Overall the crew did an excellent job on the removal of the old fence and installation of the new fence. After the crew left, I noticed that a post next to one of the gates was not exactly vertical and it did not look good visually. I contacted the gentleman who had written up our estimate (Alfredo) to discuss my concern. He stopped by to take a look and agreed that they would make it right. Approximately two weeks later a crew stopped by to make the repair and it now looks great. We are very pleased with the final result!

They were able to install it earlier than we had been promised due to a cancellation. We were thrilled when they called and they had the job completed in two days. The installers did a great job, were polite and quick. They cleaned up after they were finished and did a wonderful job in general.

My husband and I were relocating to the Chicago area and needed a fence installed as soon as possible to contain our two smaller dogs. Of the three fence companies I called, only Classic Fence actually answered the phone (or even returned my call). It was easy to set up estimate over the phone and they worked around my schedule since I was commuting back and forth between our new home and old home (4 hours each direction). The estimator arrived on time and priced out a few different options including wood (with and without steel core posts) and aluminum that would match our next door neighbor's fence. I did not get estimates from other companies because I thought the price I was quoted was fair and also because no other companies seemed to want to return my calls. Classic Fence even came back at my request to ensure the color of aluminum fence would match neighbor's and also to quote special order 1 5/8" spacing between bars to keep our very small dog in the yard. Fence was installed beautifully. They even cleared brush and small trees and some stone blocks. We have some high and low spots at perimeter of yard and they did their best to install fence to ground contours while also making the top portion look cohesive. We did wind up with a large gap below one gate on the side of our house because of the contour of the ground. I called the company to see what could be done about this because it was large enough at least one dog to escape if he put his mind to it. They had me send pictures of the gate and surrounding area and passed among foremen to see what the best way to solve this issue would be without making the top of the fence and gate look weird. It was decided that they would order additional pickets and cut to fit over the bottom of existing pickets. After a few weeks I called to see if the pickets had come in and was told that they had already been installed. They fit in so well with the existing fence that I hadn't even notice they had added these additional pieces!!!! The fence that was installed by Classic Fence is beautiful. We regularly receive compliments on it and couldn't be happier with the service we received. Thank you for going the extra mile to solve my issue regarding the gap at bottom of gate. Your solution both maintained the beautiful look of the fence while also creating a safe environment for my pets. The company never balked at fixing my problem and was a pleasure to work with.

Pros: ? Price beat out all competitors for the same job / materials (and, in some cases, better materials) ? Workmanship and quality of installation was very good, the job was performed to the specifications of the estimate sheet ? Initial representative / estimator was very helpful and friendly and helped us choose the right product at the right price ? Installation was completed in about 12 hours of work time (or 1 1/2 days) - 8 hours (1 day) for the post holes and 4x4s, and 4 hours (1/2 day) for the remainder of the fence. Cons: ? After posts were installed on Day 1 (Tuesday), we were initially told they would be back the next day. It turns out they did not have us scheduled until the day after (Thursday) which I found out the hard way (I called after they didn't show up at 11am), so communication wasn't great in that aspect. ? We suspect some of the workers were drinking during their break, we found beer bottle caps in our yard that were not there before. This was reported to the personnel manager, who allegedly dealt with the situation. ? I have called the main number at various points in the day (11am, 4pm) and each time I receieved a voicemail. When I call the main phone number of a company (especially for something like scheduling a payment with them), I would expect someone to pick up the phone during normal business hours.

They were on time, professional, quick, friendly, answered all questions, and cleaned up after themselves.

The workers were great - all spoke Spanish but understood English. They worked very well and did a great job. After a while a couple of holes in the fence popped out and I called Classic fence and they came out to replace about 4 boards and really needed to do more, however, they did not have the wood with them so I never saw them again. I also told them about the gate locks that I do not like them and Classic was going to replace, however, they never replaced them so right now I live with it. I know that this year 2013 or 2014 I will need to call them to complete the one side as my neighbor's fence is leaning. I am debating whether to call Classic as I did like them but I think I will have another fence company come out and give me an estimate. The only thing that holds me back is that they never followed up with me as to the locks and holes as it's like you got the job, do it and that's it. It would have been nice to get a follow up call and then I wouldn't give another company an option for an opinion to do the other side. I would give them a B.