Best Rates Heating and Cooling

Ish is very friendly and helpful. He explained each step of the way. He s very informative. I would highly recommend him to others.

Ismael was great. Called back in 2 minutes after the initial inquiry. Came 1st thing the next day, I called late in the day. Checked it out, explained everything, done in an hour. GREAT customer service. Would have given him all 5 stars but I'm a cheapskate.

Did a great job and on a timely manner.

Had a problem with my furnace. They came out, inspected the unit, and immediately identified the issue. Was very friendly and explained everything they did. Will definitely be hiring them again.

Ishmael was courteaus and professional

The technician answered all my questions in a way I understood the information.

Very good service,knowledgeable They are in the list of keepers thank you.

Great service

Ish was a great person to talk to and was very knowledgeable when I asked my questions. I would hire him yearly for my service calls going forward and also if something needed to be repaired

Great to work with. Called me within 30 minutes of me putting in my request. Came out the next day and replaced parts, now I have heat again. He was very nice and very knowledgeable. I am now on their service plan.

Knowledgeable, pleasant and quick

This company is fantastic. They are thorough and explain everything they are doing. Ismael, the service tech, went above and beyond. He fixed 3 vents and cleaned everything - inside and out. I would recommend this company to anyone!

Wonderful experience. Knowledgeable and friendly. Fair prices.

Ish was great to work with. He called within hours of my Home Advisor request, has great rates, understood what I needed, made recommendations, and documented everything he found! I would recommend him for other work!

Ish was a pleasure to work with

Very knowledgeable installer. He took the time to make sure all work was done with the highest level or quality. I will definitely be calling this contractor for future work on my home.

Tech took his time and answered our questions. He offered options and didn’t pressure us.

He was an hour late due to another emergency, and I was trying to get the appointment done before I headed off to work. Ish was very polite however, and conscientious of my schedule. He worked efficiently and professionally to diagnose and repair the problem with our AC. We will schedule him to come back for furnace check and cleaning.

Ish is incredibly professional and customer focused. In my 25 years of owning a home and another rental property, I have never had a better experience with a service provider. My rental property had a 25 year old furnace/ A/C fail on a Sunday morning, with 90 degree temps in the forecast. Ish had a new furnace and A/C installed on Monday. His equipment and craftsmanship are premium and his customer service is beyond any I have ever experienced in my years. I begged him for a stack of business cards, and will recommend him at every opportunity.

Extremely easy to work with. the Upselling was standard and handled deftly. At no time did I ever feel uncomfortable.

Ish was very professional and reliable. He is simply the best!

Ish explained in great detail what he would do and he did them. He even did the install on Memorial Day weekend (Sunday) after our air went out with out of town guests in for that weekend.

Ish was incredible. He explains everything to you and in a way teaches you about what the problem is and gives ideas of how to about fixing it. He is very experienced and knows his job well. He takes pictures of everything and explains each step as he goes. The pictures are taken before and after his service to show the difference after the repair. He takes his time to let you know everything before starting his service to be sure we understood the whole process. He is truly professional and has a great personality. Our air was better within 15 minutes. I would recommend Ish and his Best Rates company to help you and know your getting a great quality service with a qualified service company..

Ish, the business owner, personally responded to my initial contact, with a call. He scheduled an appt for me within a week. Other HVAC guys told me 2-3 weeks for an appt. Ish was thorough, honest and fast. Within 30-35 mintes my a/c was charged, coolant level topped off, and back in operation. Ish is my new guy for all heating and cooling needs.

On-time, knowledgeable, great customer service, great job explaining repair and getting it done quickly at what I thought was a very fair price.