Best Rates Heating and Cooling

Ish was very informative and explained everything he did. He gave me options and provided his recommendation. Would highly recommend him

Highly professional and great work. Gave me options based on my budget, offered advice for future projects and work I can do on my own to get the best use of my heating.

Ishmael ( owner) was extremely responsive, 1st to call me from HomeAdvisor network. I initially had the tech from Patriot H/C come and try to repair - then got their quote to replace- WOW! Twice as much as best rates. Within 2days ( one being a Sunday) I had my new furnace and was overjoyed with the level of customer service and hard work Ishmael and his associate Louis put in. I have lived in my house 20 years and have never felt confident with any other HVAC company until now. Ish is my guy from now on!!!

Very professional

Ishmale was quick neat clean .The furnace works great the a/c I will find out in the spring GREAT JOB

Very nice Man. I wish him all the success in life.

Ishmael came out right away for an estimate. He was very professional and worked with my schedule for installing my new furnace and air conditioner. Ishmael and Louis did a great job on the installation; it looks great. I would highly recommend Best Rates Heating and Cooling.

Ishmael and Louis did a great job on my furnace inspections. Ishmael was happy to let me look over his shoulder and explained every step of the process. They cleaned the furnaces both inside and out, and showed that they take great pride in their work. I would be happy to use Best Rates Heating and Cooling again.

I m a Master Sargeant in the US Army. I found Best Rates Heating and Cooling on the internet through Hone Advisor when my furnace stopped working. My daughter contacted me and informed me that it was 51 degrees in the house. I m stationed in Ohio and have a house in Illinois. Best Rate lives up to their name, not only did they find me the best rate possible. The owner gave me options of replacing the furnace and or repairing the unit. Not being home during this incident was extremely hard but the owner Ishmael made me feel comfortable and worked with my daughter and fixed the furnace within 48 hrs. I highly recommend Beat Rate Heating and Cooling they are a honest and trustworthy company that honors the Military and its Service Members.

Ismael is great to do business with. He was very professional and very competent. I highly highly recommend him and his company.

Your Central Air Conditioning and Heating are one of those things you take for granted until it breaks. And that is the point at which you need to make a decision. Who Do I Call? Well as many of you have found out, (like I have), it's not always the best choice to call the older more established companies. Why? Because they're older and established. Like many of you, my referrals and service calls over the years have helped these companies grow from smaller to larger. And yet they cherry-pick the work, send out people who either don't respond or do so on their own schedule. Work within their hours, not yours. And your discomfort isn't their problem. And then there's Best Rates Heating and Cooling. In a day and age where people like us have every means at our disposal to research and choose? Why would we, let alone should we wait and keep our family in discomfort? When someone like Ish (the business owner) gets back to you in literally five minutes? And his reply-rate time is one thing. But as many, including myself have discovered. He works with you to get the work done as quickly as possible, not making you wait days without cool air or cozy comfort. Not only is he the best choice but he is professional, pocketbook-friendly, works with not against your personal schedule and most of all leaves you feeling like the money you spent got you the best workmanship you could have wanted. I have been around this area for over 30 years. I've helped Brian and Sons, Kendall, Yorkville, Four Seasons and many of those other guys you may hear of grow. Many I've recommended personally. But there's a new simple solution available. And he's available 24-7. And will make you feel satisfied that you got professional work for a fair price in a timely manner. And the peace of mind that comes with a happy family. And a comfortable environment. Thanks, Ish. I consider you a friend and would tell everyone not to bother looking elsewhere.

Ish and Rene were great! They explained everything in great detail, were very neat, used drop cloths, cleaned up when they were finished, they encouraged us to inspect their work as the day progressed, quality work, quality product. Work as done within the estimated time. Would recommend them and use them again when needed.

I just moved into my new duplex and paid $800+ dollars to have my furnace and duct work clean by another company. I asked the owner of Best Rates Heating and Cooling to give me an estimate of what he charged to do the work not knowing what I had already paid. He counted the rooms and registers and game the price from $395-$495. He will be doing all my cooling and heating needs in the future. I was satisfied with his work and the price he charge to do it.

Ish did a wonderful job for us! He explained our options and was very upfront and honest. We were very pleased with his courteous and efficient work on our air conditioning unit.

Ish came out to service my AC and not only was he absolutely delightful, but also helpful and professional. He walked us through every step of the repairs he was performing with explainations of all the what and why and even offered various options to fit our needs. I am usually unsettled about having to call in a technician to do work in my home, but this experience was the absolute best my wife and I have ever had. I will definitely recommend him to anyone and everyone!

We had a great experience working with Best Rates Heating and Cooling. From making the appointment to getting our problem solved. Ish couldn't have made it any easier. Fast, courteous service. Very informative, explained very thing in detail. And with pictures. All with a cost that was within our budget. Will always be a customer & recommend them to family & friends.

Ish and team did a great job in turning around this job very quickly. Needed a high efficiency furnace and hot water heater and he was able to complete the job in a couple of days. Did a great job with communication as well kept me updated on his progress along the way.

Was very satisfied. Ismael was very knowledgeable about issues with the model of furnace that I have. He had videos that showed these issues. He explained my options. He was able to get the necessary part and fix the furnace the next day. Great customer service!

They were dependable,punctual,friendly and very informative. I will continue to be a customer and highly recommend them for for all your heating and cooling needs! Thank you Ish and Chino.

Ish was great! Very helpful and very professional.

Good price, good customer service. Overall a very pleasant experience.

Ish was great- came out timely during the polar vortex, explained everything, and very fair rates. Would definitely recommend and will use again.