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Caribbean Pools Inc

Pool and Spa Service, Pool Sales Construction and Installation, Home Staging

About us

At Caribbean Pools, Inc., our goal is simple: to transform your backyard into a uniquely personal retreat that will refresh your spirit, renew your relationships, and revive your playful side. It's a goal we have been honored to meet for over 38 years. Have a vacation in your backyard, a wonderful time for you and your whole family. Inground pools are a great way to have family fun together.

Business highlights

48 years of trusted experience
Emergency Services Offered

Services we offer

Install, repair & renovations. Spa & pool opening. Chemicals. Cleaners. Clean ups. Parts department. Equipment. Lights & electric.

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.79 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
33%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.3
professionalism
4.8
responsiveness
4.9
punctuality
4.7
Showing 1-9 of 9 reviews

Lynda C.
04/2016
4.0
pool cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Paul H.
01/2015
4.0
pool cleaners
  + -1 more
They cleaned the pool well. The water had been brackish. They opened up the pool and closed it. They're okay. They're just a little on the pricey side.
Description of Work: They cleaned the pool.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,200

Response from Caribbean Pools Inc
Mr. (member name removed), thank your for the review. It's reviews that this that help us improve and challenge us to be better. We strive to be very competitive with our pricing and offer apples for apples price matching with our competitors. Again, thanks so much. If there is ever anyway that we can help you in the future please let us know.

Art R.
04/2014
5.0
pool cleaners
  + -1 more
We've been using their service since we put on our pool last 2008. We always have good experience with them however, they are quite expensive.
Description of Work: I used the pool service of Caribbean Pools Inc.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

wayne P.
01/2014
4.0
pool cleaners
  + -1 more
.
Description of Work: replaced the liner in my pool , opened and closed the pool for the season

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$4,000

Michele K.
09/2013
5.0
pool cleaners
  + -1 more
Someone else came out to give us an estimate, but it was very high. We called this company and they gave us a great a price. They figured out a way to stop a leak and replaced a liner. They basically gave us a whole new pool and they were very nice! We even text them on a holiday and then responded immediately. They are very customer service oriented.
Description of Work: They moved our pool equipment, fixed a leak, and replaced the liner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Lucille B.
07/2013
5.0
pool cleaners
  + -1 more
They are fantastic! In fact, they even go so far as to sometimes bring my newspaper in for me. Sometimes when you feel that our young people don't know how to work and aren't courteous these people find the best people to work for them. They are very courteous, efficient, and polite. I can't say enough about them. I think it's a fair price for what they do. One day a week they come out and clean the pool. The next time they're out they check the chemicals, check all of the equipment and make sure that everything is functioning. I never thought we would have somebody else maintain our pool and I just don't have a problem with them. I use them all the time. They also refurbished our pool a year ago. We had gotten three or four different prices and they were the most competitive. They were also the most informative and had the best ideas and suggestions for it. They were the easiest to work with. They were very efficient and prompt. They answered all of our concerns and I can't say enough about them. I really can't afford them, but they just do an excellent job. I was really very impressed. Their quality is better. I've worked a lot and I believe in service and they give it to you. You can call them at anytime and they're very personable. They don't say that they are too busy to talk to you if you have question and I really do think its a rare company that's around.
Description of Work: Caribbean Pools comes out twice a week to maintain my pool for me all year long.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Doreen B.
06/2013
5.0
pool cleaners, swimming pools
  + 0 more
We hired a company called Leisure Pools at first. I paid him $15,000 to dig the hole for the pool. He then went bankrupt and totally stopped the project. Caribbean Pools came in and cleaned up his mess and put a pool in. They were here every time they were supposed to be. They passed code the first time. They are a little higher for pricing than their competitors but they are worth it. I never have an issue and they know what they are doing.
Description of Work: They put my pool 5 years ago. They open and close my pool every year as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30,000

Response from Caribbean Pools Inc
[member name removed] we are thrilled that we were able to help. Thank you so much for choosing Caribbean Pools. It's customers like you that make Caribbean Pools a great company! Thanks Again!

Laurel B.
03/2013
5.0
pool cleaners
  + -1 more
Caribbean Pools has provided excellent service over the past 13 years. They have been professional and provide great customer service! Several of my neighbors have used Caribbean Pools for their pool installation and service and I have never heard of one complaint. I give them an A+ rating.
Description of Work: Pool closing plus chemicals. Caribbean installed our pool in 2000 and has opened and closed it every year. They have made minor repairs on the pump motor and heater and have given us advice over the phone on how to fix minor problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$395

Response from Caribbean Pools Inc
Thank you [member name removed], we are thankful that you continue to choose Caribbean Pools time and time again. It's dedication from customers like you that make Caribbean Pools a great company. Thanks again!

Carol T.
08/2012
5.0
pool cleaners, swimming pools
  + 0 more
We now know how to do it ourselves. However, we still use them for supplies and to check our water. They also open and close our pool each year. They are excellent and don't tryto over sell us. They do a wonderful job!
Description of Work: They installed my pool and maintained it for the first six years

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    11020 W 179th St, Orland Park, IL 60467

    www.caribbeanpools.com

    Service hours

    Sunday:
    Closed
    Monday:
    10:00 AM - 5:00 PM
    Tuesday:
    10:00 AM - 5:00 PM
    Wednesday:
    10:00 AM - 5:00 PM
    Thursday:
    10:00 AM - 5:00 PM
    Friday:
    10:00 AM - 5:00 PM
    Saturday:
    10:00 AM - 1:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service,
    Pool Sales Construction and Installation,
    Home Staging

    FAQ

    Caribbean Pools Inc is currently rated 4.7 overall out of 5.

    Sunday: Closed

    Monday: 10:00 AM - 5:00 PM

    Tuesday: 10:00 AM - 5:00 PM

    Wednesday: 10:00 AM - 5:00 PM

    Thursday: 10:00 AM - 5:00 PM

    Friday: 10:00 AM - 5:00 PM

    Saturday: 10:00 AM - 1:00 PM

    Caribbean Pools Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Caribbean Pools Inc does not offer free project estimates.
    Yes, Caribbean Pools Inc offers eco-friendly accreditations.
    No, Caribbean Pools Inc does not offer a senior discount.
    Yes, Caribbean Pools Inc offers emergency services.
    No, Caribbean Pools Inc does not offer warranties.
    Caribbean Pools Inc offers the following services: Install, repair & renovations. Spa & pool opening. Chemicals. Cleaners. Clean ups. Parts department. Equipment. Lights & electric.

    Contact information

    11020 W 179th St, Orland Park, IL 60467

    www.caribbeanpools.com

    Service hours

    Sunday:
    Closed
    Monday:
    10:00 AM - 5:00 PM
    Tuesday:
    10:00 AM - 5:00 PM
    Wednesday:
    10:00 AM - 5:00 PM
    Thursday:
    10:00 AM - 5:00 PM
    Friday:
    10:00 AM - 5:00 PM
    Saturday:
    10:00 AM - 1:00 PM