A-1 Superior Plumbing & Sewer, Inc.

Plumbing, Drain Cleaning, Wells and Pumps,

About us

A-1 Superior Plumbing & Sewer Inc is a family owned company that offers quick service for any plumbing and sewer work in Orland Park, IL. No job is too small. We charge flat rate pricing by the job, not by the hour. All of our work is 100% guaranteed

Business highlights

15 years of trusted experience

Services we offer

Plumbing. Drain cleaning. Water heaters. Frozen pipes. Sump pumps. Sewer cleaning.

Services we don't offer

Backflow prevention, wells, septic systems

Amenities

Warranties
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.8120 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
3%
3
3%
2
3%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.4
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 1-25 of 120 reviews

JACK S.
07/2021
5.0
plumbing, drain cleaning
  + 0 more
We have a 45+ year old house, with 3" pipes and T connectors, so the line has clogged repeatedly over the years. This time was particularly difficult, but Joe worked through the issues, including some surprises (old clean out hidden in ventilation) and consulted with me on options. I was completely satisfied with the end result, and his solution should make future clogging issues easier to resolve. Will definitely use A1 Superior plumbing again.
Description of Work: Rodding out a clogged pipe
Rating CategoryRating out of 5
Yes, I recommend this pro

Mary E.
03/2021
5.0
plumbing
  + -1 more
I was pleased with how efficient and personable Joe was, but I was expecting to pay about one hundred less than what I was charged. I’m pleased that the problem was fixed and my clog is gone. I would hire this company again because I have complete confidence in Joe’s ability and repair work.
Description of Work: Clogged pipe that kept water from draining in the kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

Edward K.
11/2020
5.0
ceramic tile, wells
  + 0 more
Joe the plumber has 30 years of experience. He is friendly and knowledgeable. He explained what had to be done and the installment was done quickly.
Description of Work: Replace sump pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$575

Elizabeth L.
06/2020
4.0
ceramic tile
  + -1 more
The plumber was on time, explained the process, and cleaned up before he left.
Description of Work: Ejector pump wasn't working and backing up

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$775

Steve M.
10/2018
5.0
plumbing
  + -1 more
Perfect & the water flow is better than it was.
Description of Work: A kitchen faucet needed to be installed

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Peter N.
08/2018
5.0
plumbing
  + -1 more
Great !!! He was on time did a great job and only did the work that was needed. I will definitely use them again and recommend them to my friends.
Description of Work: Replaced bathroom faucet and repaired toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Peggy R.
08/2018
5.0
plumbing
  + -1 more
I called A-1 Superior Plumbing and they answered the call. They were able to accommodate my schedule and were out the following day and replaced the ejector pump. My dealings with this company were positive. Joe, who came to my home to do the job, was professional and efficient and I would definitely use them again.
Description of Work: I needed an ejector pump replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$725

Edward B.
03/2018
5.0
plumbing
  + -1 more
Joe was quick to find the problem and mostly had all the necessary tools and fixtures with him in truck. Wouldn’t take a chance with any other plumber!
Description of Work: I have needed joes help many times since mid 2000. First time was leaky ceiling.second time a service worker flushed toweling down the powder room toilet. I was frantic and joe came to the rescue fast! Since that time he has installed new kitchen faucet and several other minor things. I would highly recommend his work ethic. Timely,affordable,honest, and knowledgeable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JACK S.
01/2018
5.0
plumbing
  + -1 more
We had some strange symptoms and Joe responding quickly. After hearing that we had sewer gas smells and a toilet overflow, he quickly determined that our sewer line needed to be cleared. He rodded out the line from our clean out pipe, and checked that the line was flowing well. This resolved our problems.
Description of Work: Rod out sewer line from clean out

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$295

Allen H.
01/2018
1.0
plumbing
  + -1 more
I called on Jan. 2nd at 1:07pm (as my phone records indicated), I was told the earliest they could be out would be Thursday between 3:30 and 5:30pm. I made arrangements to be home during that time frame and they never showed up. At 6:15 I called and was told they never talked to me or made an appointment I must have called someone else, then I was told wait you cancelled that appointment. I told them no and that my phone record shows I made a call to this number on the 2nd and 1:07pm. They said they had no record of it. Said they could be out on Saturday by 11am. Made the appointment. Called Friday at 3:20 to let them know I had another plumber Nd I was going to cancel the appointment. Thought I would let them know. The person asked again why and I told him I got another plumber to come out. He said "Yea right" and hung up on me. So, if you want someone who is unreliable and rude this would be your guy.
Description of Work: Needed a new water connection for wash machine

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from A-1 Superior Plumbing & Sewer, Inc.
I'm sorry Mr. [Member Name Removed] that you feel this way. My records indicate that we did have an appointment Thursday between 3:30pm - 5:30pm, however my records also show a cancellation. A1 Superior concentrates on giving the consumer superior service and to be as prompt and professional as possible, as shown by previous reviews and winning the super service award numerous times. Records show that we did in fact reschedule and that once again you decided to cancel. Obviously their was miscommunication and we apologize for that.

Steven S.
12/2017
5.0
plumbing
  + -1 more
Joe was very professional and knowledgeable
Description of Work: Leak repair and drain rodding

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$465

Mary Jo H.
10/2017
5.0
plumbing
  + -1 more
Joe was fantastic, on time. Came out to find the problem, ordered the part & returned quickly & did a thorough repair.
Description of Work: Joe replaced a leaking shower cartridge for a shower valve

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Paul S.
10/2017
5.0
drain cleaning
  + -1 more
Great....Joe came early and did fantastic job.
Description of Work: Drain was unclogged.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Richard F.
10/2017
5.0
drain cleaning
  + -1 more
Joe did a great job in solving the problem on time and worked hard.
Description of Work: Routed out sewer line from house to street.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Derek P.
10/2017
5.0
plumbing
  + -1 more
excellent - responsive and courteous; Joe has been a continued reliable source for our plumbing stresses
Description of Work: two toilet installs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,140

Rhonda K.
09/2017
5.0
plumbing
  + -1 more
Joe was prompt, professional and his evaluation of my water damage was invaluable! He analyzed the water damage source caused by the attic bathroom shower, which in turn leaked onto the dining room ceiling...causing major water damage to the plaster. Based on his superb experience and expertise, Joe conducted a couple of tests to locate the source of the problem. At this point he realized that the water damage was not caused by a piping source, but a structural issue in the shower. He was very thorough and explicit in his explanation of how this water traveled to cause this type of damage. Therefore, a bathroom ceramic tile contractor would best fit my needs for this work. It all made perfect sense and I truly thank him for his expertise and direction with my issue WITHOUT CHARGE!!!! Thank you so very much, Joe and A-1 Plumbing! Highly recommended!
Description of Work: Analysis of water damage...Plumbing?

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bruce S.
09/2017
5.0
plumbing
  + -1 more
Very well, he's always quite professional and personable.
Description of Work: Kitchen sink rod-out..check out a possible leak in basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

ERIC P.
08/2017
3.0
plumbing
  + -1 more
He came on time, did the work quickly-he charges by the job-and quietly. Not quite as clean as I would've liked. The price was far too much ( I know about plumbing just too out of shape). The Angie's List coupon wasn't accepted. He said it was already included in the price even though he didn't know I went through Angie's List. In summary, good work, professional, on time but too expensive and a bit shady re: my coupon.
Description of Work: Needed a leaky tub drain "shoe" w/ basic fittings replaced.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

$450

sandy H.
08/2017
5.0
plumbing
  + -1 more
very happy with experience. very worry free. called to state non-emergent need, received estimated cost over the phone and was able to get an appointment set on the first call. plumber was available within 2 days and set appointment time with one hour window. plumber showed up on time, seemed thorough and very professional. i do not know how favorable the pricing was, but given it only took 20 minutes to look at reviews, select a vendor, and schedule the work, even if i paid a markup, it was totally worth it. dealing with contractors had never been this easy.
Description of Work: Replaced exterior hose spigotts and replaced copper piping for freezer connection in kitchen

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Laverne S.
07/2017
5.0
plumbing
  + -1 more
Great! Quick, professional and courteous.
Description of Work: Ejector pump replaced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$675

Laverne S.
06/2017
5.0
plumbing
  + -1 more
There was one person who completed the job. He was professional. He left the area perfect.
Description of Work: They put in a new ejector pump.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$675

Corky D.
04/2017
5.0
plumbing
  + -1 more
On time, quote provided, work performed immediately, problem resolved. Professional personnel and quality workmanship. Absolutely would hire again.
Description of Work: Sump pump replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Pamela D.
02/2017
5.0
plumbing, water heater repair
  + 0 more
Everything for all the jobs went well. He is an excellent worker and very professional.
Description of Work: My most recent job I needed done was a new toilet installed in Nov 2016. I previously had Joe the Plumber install a hot water heater, new kitchen faucet, and a garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

kristina F.
01/2017
5.0
drain cleaning
  + -1 more
Great service would recommend them to others.
Description of Work: Cleared a clogged drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

DENNIS V.
12/2016
2.0
plumbing
  + -1 more
I thought we were overcharged. I felt like I got robbed. I would not use them again. They came out when they said they would. They were professional and nice.
Description of Work: They fixed my toilet.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
5.0
responsiveness
5.0

$1,200

Contact information

Serving, Orland Park, IL 60462

http://www.a-1superiorplumbingandsewer.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
055-040158
Trade License Locale
IL
Trade License Authority
Illinois Department of Public Health
Trade License Expiration
09/30/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Wells and Pumps,
Ceramic Tile,
Sewer Cleaning,
Water Heaters,
Drain Pipe Installation

FAQ

A-1 Superior Plumbing & Sewer, Inc. is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

A-1 Superior Plumbing & Sewer, Inc. accepts the following forms of payment: Check,MasterCard,Visa
No, A-1 Superior Plumbing & Sewer, Inc. does not offer free project estimates.
No, A-1 Superior Plumbing & Sewer, Inc. does not offer eco-friendly accreditations.
No, A-1 Superior Plumbing & Sewer, Inc. does not offer a senior discount.
No, A-1 Superior Plumbing & Sewer, Inc. does not offer emergency services.
Yes, A-1 Superior Plumbing & Sewer, Inc. offers warranties.
A-1 Superior Plumbing & Sewer, Inc. offers the following services: Plumbing. Drain cleaning. Water heaters. Frozen pipes. Sump pumps. Sewer cleaning.
Backflow prevention, wells, septic systems

Contact information

Serving, Orland Park, IL 60462

http://www.a-1superiorplumbingandsewer.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM