Beautifully, without a hitch! The guys called to let me know their ETA
Description of Work: Remove tons of boxes & miscellaneous junk
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$195
Rosa D.
05/2016
5.0
hauling services
+ -1 more
Very polite and professional. Online scheduling was easy and they called ahead twice to let us know when they would arrive. They arrived with one truck (2 people) then called for a second truck. They had to get quite a few items from the basement. When they were done they swept up the floors.
Description of Work: Hauled away two trucks of furniture and other junk
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John G.
03/2016
5.0
hauling services
+ -1 more
They called 30 minutes before arriving. Two men that were very courteous & professional. They had the stuff out of my house & in the truck in 10 minutes. I was charged the minimum $120 fee. The fee is based on volume, my load was relatively small. I would use them again.
Description of Work: Removed two large ( & very heavy ) rear projection TVs, a computer system, two printers, a piano keyboard & some misc.junk.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Mary L.
10/2015
5.0
hauling services
+ -1 more
From first contact to the very welcome discount coupon for future visits (and there will be future visits) Got Junk was flawless! Scheduling was easy, the time window very reasonable, and the driver called en route exactly at the time planned. The truck arrived just as scheduled. Matt and Q, the GJ crew, could not have been more professional or polite. They were unbelievable good-natured about the what my husband and I considered an extremely "horrible" job of carrying and shoveling 15 years of junk and debris out of our very dirty, messy garage. They even assured me that ours was not the worst task of the day (although it's hard to believe!) Not only did they get all the stuff out, they scraped and swept the floor, leaving the garage cleaner than it's been in 29 years. The cost was appropriate for the amount of work these guys performed. They charge based on the amount of space you fill up in the truck (not the time it takes to do it), and they did a great job of sorting and positioning the stuff to fit quite compactly! This was our second encounter with GJ, the first being a few years ago for hauling some very large and heavy old furniture out of our daughter's apartment. For both visits, we were impressed by the crew and the service. My husband and I are already preparing to clean out the basement...
Description of Work: Removed collected electronics, old books, bags of clothing, papers for recycling, and a mountain of old, dirty, rusty, and broken "junk" and debris from our garage. Cleaned and swept the area as well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$374
Mary R.
05/2015
5.0
hauling services
+ -1 more
unknown
Description of Work: Went well. Moved everything thing no hassles.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
fenton D.
04/2015
5.0
hauling services
+ -1 more
unknown
Description of Work: Good two man crew . Quick and efficient but the service is pricey considering the profit they probably make on some of the stuff they |haul out
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
Edmund K.
01/2015
5.0
hauling services
+ -1 more
This company is great! I called first thing in the morning, was treated very well by the lady on the phone and within hours the item I needed hauled away was gone! It was easy and the crew was prompt and professional. Top notch service.
Description of Work: Hauled away an old TV.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$87
Christopher M.
08/2014
5.0
garbage collection, hauling services
+ 0 more
The online booking tool is easy to use and understand. They called on the morning I requested and gave a window for their arrival. They arrived at the time indicated, and quickly evaluated the volume of the material to be removed. They base their fee on how much space the stuff takes up in the truck in 1/8 truck increments. They estimated my debris would take up 5/8 of their truck, and quoted the price. I approved the quote, and they began work immediately. I had two large piles of scrap wood with a lot of exposed nails, old carpet, and old paneling. One pile was in the basement, and they began there. They carefully removed everything from the basement, and then the garage. They placed small items in garbage bags. They took great care to pack items in the truck such that there was very little "empty space." When they were done, they swept up the area in both basement and garage. While the cost for this service is more than renting a dumpster, it was truly worth it, since I didn't have to haul this junk from the basement or garage into the dumpster. The guys were very professional, and quick too - this little project only took them 45 minutes to complete, and I was able to get back to my day. Great job!
Description of Work: Construction/demolition debris removal from basement and garage.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$377
Gail S.
07/2014
5.0
hauling services
+ -1 more
I called to get information and set up an appointment for hauling out old furniture. The woman who answered the phone was very pleasant and able to get me scheduled quickly. On the appointment day, I received a call from the movers giving me a time frame when they would be arriving. They called back again later and asked if it was okay if they came a little earlier. It worked out well for me. When they arrived, they introduced themselves, took a quick look at what was to be removed, gave me a price, and got to work. They got all the furniture out of the house in no time! They were very friendly and professional (the only reason I gave them a B for professionalism is that one of the men had mud on his shoes and got my carpeting dirty; as soon as his partner noticed it, he told him to put "booties" on over his shoes). I would hire this company again to help with a cleanout or move out. So far this has been the easiest part of a renovation!
Description of Work: Removed a 3 piece living room set, a reclining sofa, and a treadmill.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$352
Grace K.
03/2012
5.0
hauling services
+ -1 more
Booking was easy. Service was performed the following day. I was notified 30 minutes before arrival which was within the time frame chosen when booking. The men were pleasant, professional and explained the process and the charges and went straight to work. The charge was less than I had expected, truly well worth the cost. I would use this service again and would recommend it highly based on my experience.
Description of Work: They removed an old television and some other pieces of furniture from my home. The other pieces were not included in the original estimate. The additional charge for them was much less than I had anticipated.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
Linda D.
02/2012
5.0
garbage collection
+ -1 more
i have used them before and I am very happy with their services. I would definely call them again in the future.
Description of Work: i have used this company before and i needed an old fence that was torn down removed. I called the general 1-800-got junk number and requested an estimate for the fence removal. They called back the same day and had availability for the estimate that day. This is a rental property so I was not at the premises. They went to the house and contacted me with the estimate. It was in the ballpark so I had them remove it. This was done in about twenty minutes. I paid by credit card over the phone and i was done. I would definely use them again.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Laurel D.
03/2010
5.0
garbage collection, hauling services
+ 0 more
Two gentlemen came on time. I had all my junk in a pile in my garage so removal was quick and easy. The two men were very helpful and professional. Since everything was piled in one location by us the prices was a little high for the removal only. But I do need to say this is the second time I have used them. The last time I had stuff in the basement and the upstairs. They walked up and down the stairs numerous times. Also, they removed a very heavy entertainment center. The price then was $350 and worth every penny. So I'd say there is no advantage to gathering the stuff yourself. P.S. I'm posting this on the Orland Park location but really I just called the 800 #. So I do not know what office that would tie to.
Description of Work: Removal of a pile of household junk from the garage.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
CYNTHIA S.
01/2009
5.0
hauling services
+ -1 more
The guys were great! Very professional. Some of my stuff was very heavy, but they handled it with no problem. I plan to use them again when I clean out a storage unit.
Description of Work: Hauled away furniture, miscellaneous household items and junk from basement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
CAROL B.
04/2008
5.0
hauling services
+ -1 more
It was a great experience! The crew was friendly, fast and efficient. I would definitely use them again!
Description of Work: I called to have junk removed from my house and yard. They thoroughly explained everything over the phone, including the rates, and set up an appointment within a few days. When the crew arrived they looked everything over, gave me a price and went to work. When a problem came up with a yard item they put their heads together and solved it. I like that they recycle what they can and donate other things that are still useful.
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Service Categories
Hauling,
Garbage Collection
FAQ
1 800 GOT JUNK? is currently rated 5 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM
1 800 GOT JUNK? accepts the following forms of payment: American Express,Check,MasterCard,Visa
No, 1 800 GOT JUNK? does not offer a senior discount.
Yes, 1 800 GOT JUNK? offers emergency services.
No, 1 800 GOT JUNK? does not offer warranties.
1 800 GOT JUNK? offers the following services: LOADING, CLEANUP & DISPOSAL OF UNWANTED ITEMS. RECYCLING, REMOVAL OF OLD FURNITURE & APPLIANCES, YARD WASTE & RENOVATION OR CONSTRUCTION DEBRIS.
HAZARDOUS MATERIAL DISPOSAL, DROP OFF SERVICE, MOVING SERVICES, HEAVY DEMOLITION SERVICES.