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Irish Maid Service

House Cleaning

Reviews

4.37 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
14%
3
0%
2
0%
1
14%


Rating CategoryRating out of 5
quality
4.3
value
4.7
professionalism
4.1
responsiveness
4.1
punctuality
4.7
Showing 1-7 of 7 reviews

MICHELLE F.
03/2009
1.0
house cleaning
  + -1 more
I called Irish Maids and spoke with Adrian who confirmed it was a 3 hour minimum at $23.30 hour for the 1st 3 hours THEN $18 an hour but she never told me that the first 3 hours rate was higher than $18. I expressed my dissatisfaction about the misrepresentation but paid the invoice anyway. THEN: The housekeeper left the house but her car would not start. She came back to the house and in her broken English said she needed help jumping her car. I tried to jump her but was unsuccessful. I told her to call her employer to pick her up. The housekeeper indicated that the employee lived far away. I called the employer and told her the housekeeper needed help. Irish Maids stated that she did not really work for them, that she was an independent contractor. (Big red flag.) She also stated that she was at home which was far away and the housekeeper would have to fend for herself. She also said she was not even working at that time (even though her employee was.) I ended up taking this young woman home but because of our language barrier plugged her address into my GPS (which was brand new) and when I returned home I made 1 brief stop during which time my I-phone/GPS was stolen. (That of course wasn't the fault of Irish Maid Service but icing on the cake.) The company was not reputable or responsible for their business or employee. The young woman did a good job but I will not work with or hire through Irish Maid Service again. As I insisted that she needed to take responsibility for their employee and transportation problem Adrian stated "I don't want to talk to you anymore."
Description of Work: PREFACE: Grades noted do not reflect the service provided by the housekeeper which was an "A" but rather the company Irish Maid Service based on the following report: It was Sat morning and kind of last minute and I called to get help with a housecleaning after we had some construction, so there was a lot of dust. The woman came, was very nice, did a good job and I was pleased with her. I called Irish Maids back to inquire about the rates after the housekeeper provided me with an invoice for $70 + $18 + $4.50. I'd been quoted the minimum of 3 hours and $18 an hour. ($18 was the only number she put out there when quoted.) My work included 4 hours & 15 min of service and the housekeeper didn't speak much English.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0

$92.5

ANNA M.
01/2009
4.0
house cleaning
  + -1 more
She did okay. She didn't do a good job on scrubbing my floors opposed to mopping them. She was unwilling to clean the floors the way I wanted them to be done. She did a good job every where else.
Description of Work: They did a full house cleaning before the holidays.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro

Dawn C.
12/2008
5.0
house cleaning
  + -1 more
Did a thorough cleaning--got exactly what I was expecting. On-time--in fact, called to come early which was great for me!
Description of Work: Cleaned entire house; main floor and finished basement, along with 2nd floor bedroom suite. Took two women 3.5 hours.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$152

ROXANNE D.
05/2008
5.0
house cleaning
  + -1 more
Went very well. The cleaning lady did get lost and was therefore late, but she went right to work and did an excellent job. We asked her to clean because we were hosting a party the next day and she paid great attention to small details and made the house look amazing. Only downside was, she did not speak English very well.
Description of Work: A cleaning of my home, which had not been cleaned in over two weeks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$100

JANA S.
01/2008
5.0
house cleaning
  + -1 more
Great, very satisfied. Someone actually answered the phone, and was able to promptly set up an on site estimate. Mike came out to check out the space and gave me a few options with different costs. Once I had made my decision to go with them, they came out to do the work within days of my call.
Description of Work: Cleaned our basically unfinished basement. Vacuumed rugs, dusted, mopped floors & stairs, disinfected former cat area, & generally straightened up. We had 2 ladies come out for 3 hours, as well as Mike come over to help them pick up rugs to clean underneath. They brought all their own equipment and supplies.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

JANN AND STACY C.
09/2007
5.0
house cleaning
  + -1 more
They are just wonderful. The people are friendly and personable and their work is consistent and reliable. They really take pride in the work that they do. I also like knowing that they are bonded should there ever be a problem.
Description of Work: They clean my four bedroom home every two weeks including dusting, mopping, vacuuming, cleaning the kitchen and bath and the windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

05/2001
5.0
house cleaning
  + -1 more
THEIR SERVICE WAS REALLY FRIENDLY
Description of Work: HOUSECLEANING

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    405 South Blvd, Oak Park, IL 60302


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning

    FAQ

    Irish Maid Service is currently rated 4.3 overall out of 5.
    No, Irish Maid Service does not offer free project estimates.
    No, Irish Maid Service does not offer eco-friendly accreditations.
    No, Irish Maid Service does not offer a senior discount.
    No, Irish Maid Service does not offer emergency services.
    No, Irish Maid Service does not offer warranties.

    Contact information

    405 South Blvd, Oak Park, IL 60302