HOUSE OF HEAT

they were great, would use again, super responsive and not a rip off

If you need heating or cooling, don't think twice. Use these guys.

The technician that responded (Howard) was extremely kind and very professional. He explained the proper annual maintenance of the system, conducted a VERY through cleaning of our boiler, and put everything, including a borrowed tool, back in place.

They came on time, and did what they said they would do. They were professional, clean, consciousness.

They email me and said someone would call on Monday. I need them but they never sent anyone. WHY advertise , I don't get it.

I will use nobody but them. They stand by their work. They do a good job. They're the only people I'll go with.

They had to put a new zone on the radiator so they would go to the basement, great, fine. Then, later on, one of the zone thing, died and it died about a week after the warranty was over. I called them. They came over, no problem, replaced it for free. I love that guy.

Technician arrived ahead of schedule and answered all questions I had as well as performing the tune-up. I will continue to use them for furnace and AC tune-ups and maintenance.

David and his crew are fantastic. We recently purchased a house with a 1 year old furnace. The furnace had some leaking and HOH came out on a few occasions to solve the issue. He also spent time on the phone explaining things to me. HOH is very experienced, professional and provides great service.

My 28-year-old boiler sprang a leak one evening - I called House of Heat around 10pm, and the person on the phone listened to details and we decided that it wasn't an emergency. They came the next morning, and offered to either fix or replace - because the boiler was so old, and the repair wasn't cheap, I decided to replace. They came the following day, old boiler out and the new one in in about 7 hours - the guy said that sometimes it's longer, sometimes shorter, it just depends on the system they have to hook in to. Price seems fair, and the new boiler works great.

They were responsive, quick, and detailed.

Marty came out on a very cold Sunday to look at why we had no heat in the house. Turned out to be small issues and an easy fix. Marty was friendly and prompt. I will be using them again in the future.

Did a very nice and thorough job cleaning steam boiler. Took extra time at no additional cost because of the pre-agreed upon price through Angie's List.

First tech was very punctual, but quickly realized that he had never worked on such an old system and that things would go more smoothly if he swapped calls with one of the older guys. Tech 2 showed up about an hour later, assessed the system quickly and had it running great in no time.

even though Our central A/C was still blowing air but it was no longer cool. The fan in the exterior unit was no longer moving. HoH came out to take a look and determined that the fan motor was shot, and there potentially were issues with the condenser itself also. We paid the standard service call fee of ~$100 as expected. HoH then gave us a very detailed, helpful quote that listed out a variety of repair/replacement options. It included repair of the existing unit, replacement of the existing unit, replacement of both A/C and furnace (which was functioning but old and had been repaired several times in recent years), and replacement of both units with other upgraded features. The tiered quote was appreciated and gave us better means of comparison with the quotes given by other companies. Ultimately HoH's costs were higher than the other companies' and we went with a different service provider. We have had HoH do repairs for us in the past and have been satisfied with the work, and although this time was just a diagnostic service call and follow up quoting, it was still a good experience. We would consider HoH for future work.

They were punctual. They fininshed the job in 2 days as was stated on the contract. They replaced m y compresser and air exchanger because I have hot water heat. It was done efficiently and neatly. I would definitely use them again. The air conditioner is working perfectly and efficiently and am very happy with it.

The motor on the AC wore out, and I needed the unit moved so another company could address some foundation problems. They gave me estimates for the cost of repairing the unit vs replacing it - it's 8 years old, so I decided to repair and hopefully I'll get another 5-8 years out of it. No issues, and the day's work came in a bit less than the estimate.

It cost me $3.01 to fix the blower motor on my furnace. I didn?t need to replace the blower motor for an estimated $1,000. I didn?t need to replace my furnace for $3,800. I spent $3.01 to fix the blower motor on my furnace. On July 18th, my blower motor stopped working. As I was trying to diagnose the problem, I found a service sticker on the side of my furnace from the House of Heat. (We?ve only owned the house for 2 years and haven?t had a need to call for service on the HVAC system.) I spoke to the answering service and arranged for a service call first thing Sunday morning. The service technician called before arriving to make certain that I was willing to pay for the emergency weekend call before showing up. I assured him that I was so willing. The service technician showed up and was very courteous. I escorted him to the utility room where he examined my furnace. A short time later, he joined me in the kitchen where he informed me that I would need a new blower motor which would cost $1,000. He went on to tell me that since my furnace was approximately 10 years old, I should consider replacing it entirely which would cost $3,800 because if something else on the furnace broke after spending $1,000 on the blower I would be angry with him. I thanked him for his help and advice, wrote a check for $175.76 and he was on his way. I started doing some research. What I found is that the variable speed blower motor is a little more expensive than the norm. I found pricing around $400 so I guess that labor on a blower fan replacement is $600. I also found that my furnace carried a 20 year warranty on certain parts like the heat exchanger. So, why is it necessary in the service technician?s opinion to replace a 10 year old furnace? For $3,800? I did some more research. And I found that sometimes, this blower motor issue is caused by the failure of a part call a thermistor (which costs $3.01). The thermistor is found on the control unit which is attached to the back of the blower motor. So, I removed the control unit and found that, in fact, the thermistor showed signs of failure. A little careful soldering including the replacement of the part which failed on the board and I had the blower up and running?for $3.01 plus $175.76. I can?t exactly explain all of this. I?m not trained in HVAC or running an HVAC service business which makes it difficult for me to judge. Maybe the service technician wasn?t trained well. Or maybe he was unfamiliar with my furnace brand. What I do know is that I knew nothing more after the service technician left than before he showed up. I also know that I had to solve my own problem in the most cost effective manner. I guess I would likely be a poor HVAC service business owner. After all, what is the margin on a $3.01 repair? So, caveat emptor. Be willing to move deliberately when faced with a potentially large repair and ask questions and do the research.

Changed the filter provided by owner. Our air handler is in the attic. This was one of the most complete inspections I have witnessed. I was given a 5% discount for being an Angies List member.

During an annual inspection I was informed that my old (30 plus years) forced air gas unit was leaking and dangerous to continue operating. A technician came out within a few days and I received a new estimate. I decided to install AC at the same time since there were cost savings involved. The workmen were professional, polite and worked extremely hard to install the new unit, including climbing onto the roof to put in a needed chimney liner. They cleaned up the work site completely and answered my questions. Will count on House of Heat for HVAC in the future.

The service guy arrived promptly, checked out the system, made adjustments, said it was okay, I said thank you, paid the man and said good bye.

The work went well. We have not had any issues and the basement is much tastier now. The workers were pleasant to work with. They did a good job. They showed up when they said they would. It took about seven hours to complete the work. There was two guys for the majority of the job.

Owner came to give estimate, gave us two options for boilers. Other workman did installation. Came on time, performed installation efficiently and promptly. No problems. I had shopped around for price, checked out all companies on this website. I would recommend House of Heat.

They did a really good job. They laid all my tools on the park. They're actually really quick; they responded pretty quickly and they reinstalled the furnace the same day they inspected. They're fine.

Very professional workers. Workers removed an old boiler and replaced with new. Very detailed job, but the end result was great. Very smooth heating system, and the crew cleaned up thoroughly. House of Heat gets the best grade A.