Express Maid

great work

[Review from Sherry Strom]: I used Express Maids on Angies list. They were prompt, did A FANTASTIC job and even a little more than I expected. They were so good that I've scheduled hem for a 2nd cleaning next month. Sherry Strom

Everything was neat and clean once they were done.

I purchased additional hours beforehand, when I made arrangements. It was fantastic. They did an excellent job.

They did a nice job and were nice and efficient.

Meh. It wasn't horrible, but it wasn't great, either. It was a standard cleaning--nothing deep about it. I had hired with a deal on Angie's List to use as a trial to hire for weekly cleanings. I will not be signing up for cleanings with them. They did a decent enough job on what they cleaned, but they don't make beds--dumb thing, I know, but it's just a nice finishing touch that was lacking all around (a trash missing a bag here, a couple sticky spots on the table there). I have an unfinished basement that the kids ride scooters around and where I exercise--they didn't even vacuum the 5x8 rug down there or empty the trash, let alone sweep or attempt to act like they did anything down there. Also, they left my carefully-organized cleaning closet a mess--again, not really a big deal by itself, but I don't want to have to clean up after the cleaners. I purchased 5 hours of cleaning. I had to leave while they were here (2 workers, 2.5 hours each), so I can't speak to whether they were actually here and cleaning the whole time. Like I said, it was fine. But not enough to impress me with wanting to sign up for future business with them.

Carmelo and Rosa got it done so much faster than I could have done it myself--with a LOT less hassle. Will definitely use them again in the future. I got the 4 hours for $96 deal (meaning 2 people times 2 hours). Was worth it for me.

They dusted and wiped down the whole house and it looked great.

Not a good experience. I paid for four hours, but they sent two people who were here 90 minutes, saying that was as good as three hours. I gave them granite cleaner and told them I would clean the stainless steel myself, Instead they used the granite cleaner on the stainless steel, leaving a film. The supervisor offered to use my "free" hour to clean the stainless, but I think I'm better off going elsewhere.

They were excellent, professional and very friendly.

They came in and got right to work. They did a fairly good job. The only thing I didn't like was that when they vacuumed under the couches, they put a couple of shoes and my dog's used chew toys on the couch and left them there. They did a good basic job, though. Very polite.

showed up on time , cleaned the house nicely.

Liz and Erica did an outstanding job.

This was my first experience and I will not go back. I didn't even get to a point of a cleaning because the person that answers the phone was incompetent and rude. There was some back and forth on scheduling the appointment, but I asked him to put me down for the given date/time and I would call him to reschedule if needed. Well, when the cleaners did not show up, this man immediately began accusing me of not confirming and saying that it was my fault. When the face/voice of your customer service doesn't understand basic humanity principles of respect and tact, I have little hope for your company's service. Highly recommend going else. There is a reason it is the cheapest place in town!

They were very thorough in the cleaning service provided. They did everything.

I was happy. In addition to a good cleaning in each room, they mopped the entire house and worked efficiently.

The service was okay. It was average. It just took them a lot longer. I paid for additional hours and the amount they took was too long. It would never take me that long to do my house. They did a decent job, but it took too much time which then cost me a lot of additional money. So, I would probably not use them again. There were two ladies there for additional three or four hours because they were not finished on the job. They kept asking for more time. The original price was okay, but because it took longer, I do not think the overall price was fair. They were a little late in coming because they could not find the house.

My experience has been very good. Actually they have been coming every two weeks.

Arrived on time, did a great job.

They wet both sweet and hard working. My place looks great! Definitely will be using express maids on a regular basis.

It was fantastic! I have never seen the house so clean! Hands down best cleaning service I have ever used. I will be using them again in the future.

Everything went great. They arrived few minutes early and were able to walk through the house to prioritize how they would spend the time allotted. The house looked great and will definitely be using them again.

They did an outstanding job. I'm very pleased with the service. I walked into my house and it smells so clean.

Workers showed up on time on date of appointment. They did a fantastic job and extremely thorough. We would definitely use them again.

I needed a cleaning service that could come in on the day of my move and do a thorough cleaning in a few hours before the buyers took possession. I was concerned that any service would do a slipshod job since this would be a one-time request.. Instead, the two women arrived right on time and did a fantastic job. They were also very pleasant about having to work around me as I went through the rooms and completed the last minute packing. Scheduling was a breeze, was able to arrange them just a few days before the move. Seemed a bit pricey, but worth it under the circumstances.