Every visit has gone smoothly. When you call, you leave a message and Ziggy calls back promptly to arrange a date and time. I provide the cleaning supplies and they take care of the rest. She arrives promptly and gets right to work. She's very friendly and always smilling and singing and unlike me seems to enjoy cleaning. I appreciate that they send the same person every time and I can schedule at a moments notice. The only down side is her english isn't very good so it takes time to explain things. Not a big deal given we usually leave once she arrives so we aren't in the way. If nothing else I really just want her to know how much I appreciate the effort she always puts into cleaning our home. Best of all the price is more than responable given it takes her about 5-6 hours. I've used larger services like Molly Maids and the likes but in comparision they only surface clean and their prices are quite high.
Description of Work: I have been using W & Z to clean my home since August 2011 and have been very pleased. She cleans from top to bottom....floors, doors, dishes, you name it and she'll clean it. I mean my floors sparkle when she's done and as much as I try I can not recreate that shine. The only thing they don't do that I wish they would is laundry. Although to be fair, I don't think I've asked.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
SANDRA W.
05/2008
2.0
house cleaning
 + -1 more
This was the second time I had this company to clean and I was satisfied the first time but, it definitely depends on the cleaning lady. First of all I had scheduled the clean from 8:30-2:30. The owner got to the property at 7:30 so, left the cleaning lady there until I arrived at 8:30. The cleaning lady couldn't speak English at all and I described what I wanted to in non-verbal language. She requested a mop, a vacuum (I had requested to the company to bring one), bleach, and different paper towels (I buy the most expensive kind and love them). I told her to hand wash the floor because I prefer that ... She refused. She had me talk to the owner & someone else on her cell phone to do some translating. It was RIDICULOUS!! I went out and bought the things she wanted ..... $250 later for just supplies I hoped to have a sparkling clean house since she was so demanding. Well as I type this I am taking a break from cleaning all the things that were suppose to be cleaned!!! So, instead of unpacking and settling into my new house I'm cleaning! :-P I was satisfied with the cleaning lady that came to clean the other 2 units I had this company clean ..... So, if you hire this company to bring you a reputable cleaning lady.
Description of Work: I hired this company to clean a house we just bought before move-in. My goal was to move into a clean house and my sole job was to just unpack. I wanted the kitchen & baths scrubbed from top-bottom, the baseboards & trim wiped down, windows cleaned, floors cleaned, carpet vacuumed, appliances cleaned, etc.
Rating Category
Rating out of 5
quality
2.0
value
5.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0
$90
06/2007
5.0
house cleaning
 + -1 more
He comes to do a walk through and lets you know the exact price as well as after work to make sure everything went okay. He brings in about 3 people and cleans in and out, top to bottom, from windows to hardwood floors. Very good and very efficient. They arrive right on time. They don't all stop at the same time, so that work is being completed at any point during the project. They were very thorough and very courteous and punctual. I provide the cleaning supplies, but they bring there own tools- ie ladders and anything else needed to complete the job. I usually give a small tip each time. Nothing has ever been broken and they are very careful with valuables.
Description of Work: Thorough cleaning of my house from top to bottom approximately 3 times per year.
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Service Categories
House Cleaning,
Window Cleaning
FAQ
W & Z GENERAL CLEANING CO is currently rated 4 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
W & Z GENERAL CLEANING CO accepts the following forms of payment: Check
Yes, W & Z GENERAL CLEANING CO offers free project estimates.
No, W & Z GENERAL CLEANING CO does not offer eco-friendly accreditations.
No, W & Z GENERAL CLEANING CO does not offer a senior discount.
Yes, W & Z GENERAL CLEANING CO offers emergency services.
Yes, W & Z GENERAL CLEANING CO offers warranties.
W & Z GENERAL CLEANING CO offers the following services: JANITORIAL. CLEAN HOUSES AND OFFICES. CLEAN WINDOWS.