Susie's Chicago IL Estate Sales

Amazing company to work with, prompt, professional, reasonable and honest. They organized and managed a THREE DAY whole-house sale (three levels and garage packed with items) for me. They did an incredible job organizing it all, pricing, and staging before the sale. During the sale, they managed a large number of people/buyers coming in and out of the house. They had ample people working the sale and watching over each area/room. Susie's Estate Sales also provided booties and made people put them on to protect the newly installed carpeting. During the sale, they were expert at re-arranging items as things were sold to make the remaining items more marketable. They are credible and honest. For instance, they found $290 cash in an envelope that I must have tucked away years ago in my sewing supplies box, and they told me about it and gave it back to me. Also, they track sales over $25, and they will call you about items for which you set a minimum price. For closets or doors that you don't want people snooping into, they provide lockable door handle covers. This is good security for items you want to protect and not have sold or stolen. If you have ever been to an estate sale, you know that people will open and snoop into any room, shelf, drawer or closet (taping closed with signs is not good enough.) After the sale, they tidied up as much as could be expected. Of course, there where unsold items and some furniture left. However, they gave me a great recommendation for a donation organization who came with a large truck and pack up items to be donated. That same company will also do disposal services (that you pay for) but they provide the labor -- much easier and faster than renting a dumpster and doing this all yourself. Susie's Estate Sales paid me my share within a very reasonable time. Communications were always prompt and easy. I would use Susie's Estate Sales again and would recommend them to friends and family!

From start to finish this firm did great work.
I have contacted many estate and auction sales professionals; this was one of a small few who returned the call at all!
I called Susie on a Sunday as we had an impending sale date for my parent's home in a suburb of Chicago.
Susie is at the Florida office, but gave the Ellen's cell phone (the local person to contact. Despite the fact that it was Sunday, Ellen called me back and rearranged her next week's schedule to accomplish a review of the household goods, the estate sale needs, and to meet with my brother (the local contact) the next day.
The sale itself was well run and efficient. Ellen had her team go through the estate contents (which included a wide range of little old lady items, jewelry, dishes, household goods, and collectibles. They efficiently priced, marked, supervised, ran and sold many items in the first days. The final day, using Facebook ads and signs, they effectively cleared away many of our large items, including a car, slot machine, safe, piano, and organ, assuring that the remaining items were either the ones desired by the house buyer or would be cleared by the "sweep" team that completed all the home clearance.
Ellen handled everything professionally. The contract was clear; she was able to the explain the processes from start to finish. The firm was bonded and insured. She handled all the cash and credit transactions, gave us an itemized account and a check within two days. The house security was handled well during and after the sale. She was delightful! She helped us with all the aspects of the sale which can be emotionally challenging, with great grace, humor and pragmatism. I would use her again in a heartbeat!!!!

:)I worked with Ellen- she was wonderful! They get 30% of whatever they make. Believe me- it was worth it. She made $7500 total. I would never had made that kind of money if I did this myself! We moved from a house to a townhouse and just left whatever we didn't want. We were even on vacation when she had the sale - she's completely trustworthy- you just give her the keys and she takes care of everything! When we came back- the house was totally empty. What a relief! If you're moving and have a lot of stuff to sell- believe me- this is worth the cost! I feel like I made over $5000 for doing nothing.

She charged 30% of the total proceeds from the sale and certain items which she recommended be auctioned on eBay to be 35%. She had excellent advice and I think she and her helpers came in staged and priced things appropriately. She had a furniture guy she work's with who actually ended up purchasing all the furniture that didn't go the first day so that was wonderful. She had a charity in Juliette who she work's with to pick up unsold items that I wasn't going to keep and they came in the last day and were very quick and professional about what they did. Everything was excellent and there was no hidden cost. On Thursday she had dealers only out and she was very protective of things and she noted that some guy was trying to pull a theft and she told him to leave immediately so it was very good.