The Remodeling Station

My husband and I met "Toula" at a Home Show and made an appointment for Remodeling Station to come to our home and give us an estimate. She stressed that it was VERY important for both of us to be present. We explained that my husband's schedule is very tricky. He travels constantly and trips often come up at a moment's notice, but Toula insisted we both be there because "questions can come up later." My husband agreed to go into the office late on a Tuesday morning to accommodate her rule, but sure enough, he had to be in New York on the date of our appointment. As promised, Toula called me the day before to confirm our appointment, at which time I informed her that I would be here, but my husband would not. She offered to reschedule. I told her again, as I had at the Home Show, that I had full authority to make decisions, but she insisted it was company policy that both of us be present. She said it had been their experience that spouses can have different questions and in the past, Remodeling Station had sometimes been forced to make multiple return trips to answer them, which was a "waste of their time and mine." I naturally assumed this was all about sales, and I told her no contract would be signed immediately anyway, since we still needed to gather additional estimates. "It's not about that!" she insisted, but what else could it be about? Questions can be answered over the phone or via email. After conferring with someone else on her end, she would not budge. In other words, Remodeling Station was willing to lose our potential business rather than meet with me alone. And so they did.

After the initial meeting never heard from them again. We ended up remodeling with someone else.

never heard from them again after requesting itemized quote

Joe's guys came in and gutted the Kitchen in one day. They repaired the floor and moved a lot of the electric. Install new cabinets and replaced the window. All new granite counter tops and new sink and faucet. They also installed can lights and a new ceiling fan. The guys were very professional and were there every day on time and ready to work. Toula the owner called everyday to make sure everything was going as planned and if we had any questions. They said the job would take three to four weeks and it was done in three. I would highly recommend Remodeling Station for any remodel you might have in your home. Joe and Toula were absolutely great people to work with and I will use them again for any remodel I might have.

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I would recommend them to anyone! They were on time, worked non-stop, and communicated with me about each day's tasks. The administrators called to check in and find out how things were going. The end result is beautiful! I love my kitchen!

This was our first contracted remodeling job. Joe was great with the design and the crew knew what they were doing. We chose The Remodeling Station for the creativity shown and suggestions made during the design phase. In order to understanding what I am getting during the actual construction, I do review the job daily with the crew and check in with them every hour or two. That ensures that decisions are mine and if there is a mistake or cost change, it was my decision that caused it. I've found that saves a lot of grief in the long run. When a decision needed to be made the crew did a nice job of giving me options. The reality is the crew makes all the difference as does resolving issues as they arise. They also worked nicely with my wife as she assisted in the design. My wife also helped explain some of the plumbing and electrical to me because I wasn't getting it. So it was very important to me that the crew worked with my wife. A major item learned is that we should have had two additional meetings with Joe. Due to schedules, holidays and us waiting on materials, there was a large gap of time (months) between our last meeting and the start of the job. As I was checking in on the job, I found the crew building/modifying designs that we did not want. If I hadn't caught what they were doing, the crew would have had a lot of tear down to get to the agreed upon design. I worked directly with the crew to get back to the original design, which they cleared with Joe. I believe this design gap in meetings would have happened with any contractor because of the large amount of time. As stated above, the crew was great. As they did work, our design had to change because we couldn't make final decisions until various parts were demolished or constructed. When deciding where to put tub and shower handles, the crew showed me how the plumbing was to run, etc. That was important because we wanted a specific look to the bathroom and it required a lot of new plumbing and electrical. It was the crew's experience that made my decision making easier. Once some of the decisions were made, I had the crew draw it out and then I ran out and bought the parts for the next day. An example was that they had finished measuring where the tub and shower would be and I ran out that night to buy all the lighting canisters, switches, etc. Given the extra time our design changes added, I thought that the additional pricing was fair.

The Remodeling Station was hired to remodel both of the bathrooms in my house. In each case the rooms were "gutted" to the base floor and studs. Plumbing and electricity upgrade, new walls, floors, and fixtures were installed. Workers were prompt, careful, efficient, and skilled. The owner and foreman were patient and extremely helpful in assisting us in making decisions with regard to materials and design for the rooms, I would recommend the company without reservation. In fact, I have hired them to remodel my basement.

The work began on 7/12/12 with the demolition of the entire kitchen and the floors in the kitchen, hallway and closet. -within a week the drywall work was done the oak floors were installed in the kitchen, hallway (with a beautiful design)and closet while the livingroom and diningroom (origional oak floors) were sanded also the kitchen cabinet layout was finalized. -the cabinets were custom ordered and installed. -intstalled the microwave, dishwasher, stove, sink and faucet -updated the electrical in the kitchen -installed quartz countertop and travertine backsplash. -the floors in the L/R, D/R, hall, kitchen, closet and stairs were stained to match and finished with a satin finish -new closet doors were installed -trim work was done in all rooms -the work was completed in 2 months on 9/14/12 This company is a great company to work with. They care and take pride in their work! We are very pleased with the work that was done and will be recommending them to anyone looking for remodeling to be done.

From the get go, this contractor was very prompt and professional. He was unable to make the first appointment; but called well in advance to reschedule. You could definitely tell that he had a lot of experience at kitchen remodeling however I was looking at more of a collaborative approach and Joe gives you more of a ''you really should do this'' approach. His estimate while a little high was actually quite reasonable for what he offered. I found him and his wife very informative and polite. A positive experience.