Pacc Solutions, LLC

All persons I worked with were very polite and knowledgeable. Any questions were answered to my understanding. Am pleased with the outcome of replacing of roof, gutters and downspouts.

It was a pleasure working with PACC. They were able to go up against my insurance company and help me get a new roof, gutters and siding. Thanks PACC

Fast and efficient just needed clarity in the last billing portion. Came back as needed for any additional assistance involving clean-up or repairs. I would recommend for your home projects!

It is always the result that matters most. And I have a 5 star roof, gutter, and window facia result to brag about with the neighbors. There were a couple of twists and turns to arrive at the outcome, but ultimately those glitches wound up with a crew of real craftsmen coming out to cross the finish line. The roof itself was a remarkably fast, well-executed project and I can tell it was well done. Replacing anything else metal on a home is always custom and so what you want is a contractor that is committed to making a customer happy with the outcome and has crews that can do the work. That's PACC. As with any contractor, just come to an understanding about standards and materials up front. I would recommend this company based on my house today.

Kostas and PACC were wonderful. The process is done quick and throughly. Recommended!!!

Johnny and Crew were great! They did all the work with the insurance company to get everything covered. They worked around my schedule to get all the paperwork signed, help us pick the right colors right at my kitchen table. Roof & gutters look great!

Home roof shingles replacement and gutter replacement look good. No leaks or loose shingles.

Pacc Solutions was great to work with from beginning to end! Our roof looks great, and they made sure we were completely satisfied once the project was complete. I would recommend their service!

Rafael, Bryan and the install team were very professional and easy to work. We haven't had any issues with the roof/siding and are glad we chose PACC Solutions. Thank you!

Very fast and clean work did what they said

The job was done on time and we are happy with the service.

I recently had PACC solutions replace my roof and gutters. They did an excellent job. My roof looks great and my gutters are nice and straight. I have not had any issues of leaking. I appreciate their great work.

I appreciated that they were there when they were supposed to be, also they were careful of my property, they worked safe, they were very respectful and responsible when it was time to clean up garbage and nails so no one would get hurt.

The job was great

PACC solutions went above and beyond! We would have never been able to get a full replacement of our cedar shake roof without them. We just had to sign and they did all the hard stuff. They battled with our insurance for about a year to get us the full replacement. Initially insurance offered about 1/6 of what we ended up getting. We wouldn’t have known that we shouldn’t except. Anyway, they did amazing. The roof looks fantastic! They were great to work with answering every concern or issue. If they tell you that you will get a roof replacement, believe them. They don’t take everyone. My neighbor was turned down because they didn’t think he would get one. Don’t hesitate like we did. I can’t believe we got a whole new cedar roof and gutters! They are fantastic!

Fantastic experience from start to finish. They had a PM that managed the project and supported our insurance interactions as well. Would work with them again. The quality of install was fantastic too.

Good work

First of all, the service was top notch! From the estimator coming to inspect the roof, to the man behind scenes dealing with the insurance claim, the project manager, and the people who performed the work! It was a great experience working with PACC! They were on top of their game and everything about the whole process happened in a timely fashion! They were easy to get ahold of and very informative as things continued to be handled throughout the claim and the project. My grandma had used them for her roofing and said they made things very easy, so I figured I would give them a shot, and Iâ m glad I did! They helped make the claim with the insurance stress free and walked me through what was going on step by step. Iâ d like to give a big thank you and shout out to Kostsas, Raphael, Alfredo, and Mr. Robb for being very helpful and easy to communicate with throughout the entire process! I appreciate all of the hard work put into it all and the roof and gutters look great! Raphael is who I really dealt with the most and what a huge help to the entire process he was! He especially knew how to get things moving in the right direction quickly. His demeanor towards everything was positive and made sure to get everything submitted when he had received correct information. He even asked for it when he hadnâ t received information to keep things progressing. He was easy to talk to on the phone and definitely has the customers best interest at hand. So, thank you all again! Iâ ll recommend PACC SOLUTIONS to anyone looking to do roofing, siding, and gutter projects!

The craftsmanship and experience of the crew was incredible. They were very experienced people however the customer service and communication from PACC could have been a lot better.

Great experience very simple process company took really good care of me and my home.

I really enjoyed working with PACC and I recommend them to all my neighbors and friends because I was so happy with how the work came out! With PACC being an Illinois company I was a little hesitant but Iâ m glad I chose them to represent me! Thank you PACC!

I hired PACC Solutions to repair the hail damage to my roof and gutter. From start to finish I am impressed with the professionalism of their employees and systems. To mention a few, Daniel worked with me and my insurance company with the estimate and approval with the adjuster. We had several issues, they only wanted to cover 50% of the cost. Daniel & I both persisted, Daniel went up on my roof, took pictures, created the damage report and sent a professional done report of the damage not covered. After 6 weeks of follow-up we got 100% of the roof, gutters and downspouts covered! I am very happy to have PACC Solutions represent me, Daniel went above and beyond. Mike was my Project Manager, he too did a great job communicating with me, answering questions and scheduling the contractors. The work was completed as scheduled and with quality workmanship. Several sheets of plywood were water damages and were replaced. I had a couple problem areas that I discussed with the roofing contractor, he installed both step flashing and a water diverter flashing to insure my roof would not leak. The gutter contractor also did quality work the following day to complete the project. I highly recommend PACC Solutions, a quality contractor.

Ana, Ebel, and Rafael were through in their communication with me throughout the whole process. Thank for a job well done.

PACC Solutions was very professional and worked my insurance carrier so we received a new roof after a hail storm. They fought hard to get a full replacement from our insurance and not a budget conscious roof the carrier wanted to pay for.

They were very convenient, did not pressure us into anything and they explained the process very thoroughly. Weâ ve already recommended them to family and friends.