Description of Work: Although there was a significant delay between contracting and beginning work, the performance was excellent with pictures and narrative provided documenting what previous contractor did wrong and how it was corrected.
Rating Category
Rating out of 5
Yes, I recommend this pro
Kenneth B.
04/2013
5.0
gutter repair, roofing, siding
+ 1 more
1st Source Contracting, a local Metro East company since 2003, was referred to me by my rental property management company. The St. Louis Metro area had major hail storm on Apr 28, 2012, and since I suffered damage to my personal home, I asked the (different) contractor who reviewed my home's damage to look at my three local rental properties for possible hail damage. This rental house being reviewed here was well protected by trees and didn't initially appear to have hail damage. My property manager asked 1st Source to review properties under there management later during the summer of 2012. 1st Source noticed roof, gutter, and awning damage to this home. After receiving the notice of damage from my property manager, I asked 1st Source to meet me at the property and show me the damage they'd found. They were happy to meet me and we set an appointment the next day. Brad Miller (owner), and Deron Klubertanz (project manager) met me at the house. After being shown the damage (hail impact spots become more noticeable after time), I filed a claim with insurance company. An insurance company contracted adjuster came to the property, and Deron met the adjuster and I at the appointed time. Deron pointed out some less obvious impact spots to the adjuster which seemed (to me) to help qualify the roof for full replacement. After receiving the insurance approval for full replacement on the house, but not the shed, Brad and Deron quickly worked up a proposal including the shed and suggested an upgraded GAF Timberline HD product. Brad gave me samples of the roofing products/colors availabe, and printed a list of local homes they'd done with the shingle grade/colors I was considering. I drove to several homes and noted the jobs looked well done, and by seeing full sized roofs of various colors, could more easily choose the shingle color for my rental house. I scheduled the job for the same week, and the crew showed up early (before 0700) and got to work. The very professional and conscientous crew found the bad spots in the roof (some rotting boards where the older layers of shingles had leaked), and worked quickly to remove & replace bad roof decking, replaced matted insulation, used proper ice & water shield for low-slope areas, and also installed a new ridge vent on both house and shed. The crew had to remove & reinstall the gutter screens on this job also. They took great care to not damage the screens while they were off the buildings. Overall, I'm very happy with the result, and very happy with my interaction with the company. Consider them highly recommended.
Description of Work: Complete tear-off and replacement of roofing on small rental house and adjacent shed after hail damage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Response from 1st Source Contractors Inc
[member name removed], thanks for the glowing review. It was a pleasure working with you on your roof. Let us know if there's anything else we can do for you!
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Service Categories
Roofing,
Siding,
Gutters
FAQ
1st Source Contractors Inc is currently rated 5 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
1st Source Contractors Inc accepts the following forms of payment: Check,Financing Available,MasterCard,Visa