Empire Today - Hartford

4.1(
149
)

hardwood floor specialist, carpet installer, flooring contractor

About us

Empire Today®, known for its famous 800-588-2300® jingle, has been a leading provider of installed home improvements and home furnishings for more than 60 years. Empire® offers quality, name-brand carpet, hardwood, laminate, tile, vinyl, and window treatments to both residential and commercial business customers. Empire provides shop-at-home convenience and on-site consultations, quality products at great prices, and professional installation, even as soon as the Next Day* to 75 of the largest metropolitan areas across the United States. With more than three million satisfied customers, Empire Today is dedicated to customer satisfaction. *On in-stock carpet and flooring styles only in select areas. Excludes floor prep.

Business highlights

66 years of trusted experience
Se Habla Español

Amenities

Free Estimates
Yes
Warranties
Yes

Accepted payment methods

CreditCard

Reviews

4.1149 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
64%
4
17%
3
6%
2
5%
1
7%
Rating CategoryRating out of 5
quality
4.3
value
4.1
responsiveness
4.2
Write a review
Showing 1-25 of 149 reviews
Cici X.
09/2024
5.0
Dave Grandieri, the floor consultant of Empire is great - he takes care of my needs as a customer and provides value-added service to my project within my budget! I’d refer him to my friends for sure
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
dante n.
10/2023
4.5
fast
Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5
Yes, I recommend this pro
Vincent A.
09/2023
3.5
They showed up on time and did a very good job installing, including cutting doors etc. where necessary.
Rating CategoryRating out of 5
quality
3.5
value
4.5
responsiveness
4.5
Yes, I recommend this pro
$1,990
Dawn M.
07/2023
5.0
Experience is outstanding
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Hendrik C.
06/2023
5.0
Quick install, very professional
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
J. Tom P.
05/2023
4.0
The toilet leaked and we had to hire a plumber
Rating CategoryRating out of 5
quality
3.5
value
4.5
responsiveness
3.5
Yes, I recommend this pro
$2,550
Michael G.
03/2023
5.0
Great service
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
joseph k.
01/2023
0.5
Very good installation. However They got me with BAIT & SWITCH! Costing me an extra $250.00Plus.
Rating CategoryRating out of 5
quality
4.0
value
0.5
responsiveness
3.0
$3,200
Amari F.
12/2022
3.5
The service was good but they gave me a credit card without my permission.
Rating CategoryRating out of 5
quality
3.5
value
3.5
responsiveness
3.5
Yes, I recommend this pro
Rita S.
12/2022
5.0
Great quality natural wood, experienced professional installers, beautiful results.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Chris S.
11/2022
5.0
Great job
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Chris M.
08/2022
4.5
Very reliable & professional
Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Richard B.
07/2022
4.0
Yyy
Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0
Yes, I recommend this pro
Eleanor P.
05/2022
5.0
We were very pleased with Empire Today! Sales rep explained everything in great detail. Installation was great! All done in a very timely fashion! Very very happy!
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Lisa T.
05/2022
3.0
Quick job. Left everything clean.
Rating CategoryRating out of 5
quality
3.0
value
3.0
responsiveness
3.0
Yes, I recommend this pro
Paul C.
03/2022
5.0
Great installation quality by Juan and Francisco, they are true professionals and took time to explain their process before they started. Would definitely hire them again.
Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
$1,200
Beth D.
01/2022
5.0
Great
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
LENNY C.
11/2021
4.0
They did a good job
Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0
Yes, I recommend this pro
Bill H.
09/2021
5.0
Showed up on time and worked their butts off for 9 hrs floors look great. Highly recommend them
Rating CategoryRating out of 5
quality
4.5
value
3.5
responsiveness
4.0
Yes, I recommend this pro
Craig M.
09/2021
5.0
Very professional from salesperson to the installation team
Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0
Yes, I recommend this pro
DD W.
08/2021
5.0
Responsive and thorough
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jacques D.
08/2021
0.5
They made me pay upfront and they still have not completed the job after multiple weeks.
Rating CategoryRating out of 5
quality
2.5
value
2.0
responsiveness
1.0
$8,000
Kyle T.
07/2021
4.0
Did a good job.
Rating CategoryRating out of 5
quality
4.5
value
3.0
responsiveness
4.0
Yes, I recommend this pro
$9,000
Rona W.
07/2021
4.0
Installed vinyl flooring. Looks beautiful.
Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$2,150
Larry D.
06/2021
1.5
n/c
Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro

Contact information

333 Northwest Ave., Northlake, IL 60164

www.empiretoday.com

Service hours

Monday:
5:00 AM - 12:00 PM
Tuesday:
5:00 AM - 12:00 PM
Wednesday:
5:00 AM - 12:00 PM
Thursday:
5:00 AM - 12:00 PM
Friday:
5:00 AM - 12:00 PM
Saturday:
5:00 AM - 12:00 PM
Sunday:
5:00 AM - 12:00 PM

Service Categories

hardwood floor specialist,
carpet installer,
flooring contractor

FAQ

Monday: 5:00 AM - 12:00 PM

Tuesday: 5:00 AM - 12:00 PM

Wednesday: 5:00 AM - 12:00 PM

Thursday: 5:00 AM - 12:00 PM

Friday: 5:00 AM - 12:00 PM

Saturday: 5:00 AM - 12:00 PM

Sunday: 5:00 AM - 12:00 PM

Empire Today - Hartford accepts the following forms of payment: CreditCard
Yes, Empire Today - Hartford offers free project estimates.
No, Empire Today - Hartford does not offer eco-friendly accreditations.
No, Empire Today - Hartford does not offer a senior discount.
No, Empire Today - Hartford does not offer emergency services.
Yes, Empire Today - Hartford offers warranties.

Contact information

333 Northwest Ave., Northlake, IL 60164

www.empiretoday.com

Service hours

Monday:
5:00 AM - 12:00 PM
Tuesday:
5:00 AM - 12:00 PM
Wednesday:
5:00 AM - 12:00 PM
Thursday:
5:00 AM - 12:00 PM
Friday:
5:00 AM - 12:00 PM
Saturday:
5:00 AM - 12:00 PM
Sunday:
5:00 AM - 12:00 PM