About us
Business highlights
15 years of trusted experience
Services we offer
Amenities
Free Estimates
YesWarranties
YesSenior Discount
10%
Accepted payment methods
Reviews
4.04 Reviews
Showing 1-4 of 4 reviews
LEE P.
10/2014
air duct cleaning
+ -1 moreThe price includes a necessary prepayment of $199 to Angie's List to get and quot;the Dealand quot;! I don't know if Angie's List retains that but if the deal is legitmate why should there be that prepayment requirement? Then when the company got here the price really starting skyrocketing. For instance and quot;the dealand quot; included one cold air return. well this house like so many others had a two by four in the middle of the cold air returns. Know what? National Air Duct counts that as two! Since I have two air ducts that means I had to pay for three more at $20 a pop. The final cost was $479 plus $199 to Angie's list. I observed some of the work being done in the air duct in the basement ceiling. The tool that knocks the dirt loose pounded hard enough that dust dust escaped in the air. Even though dust was still being still rising the workers quit vaccuming. Finally the three filters in three months have been filthy so I am not at all confident in the thoroughness of the work. I will contact another company soon. Angie's List has urged me to complete this report although I had done one other so now I am asking Angie's List if they retain the $199 or if not why the prepayment is required when other duct cleaning companies' offers do not have that practice. Angie, your turn...................
Description of Work: cleaned air ducts, I hope
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$679
Sandra K H.
01/2014
air duct cleaning
+ -1 more.
Description of Work: Cleaned all my air ducts. Left no mess. Glad I found them. I would use again.
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Yes, I recommend this pro
$314
Response from National Duct Cleaning Services
Jennifer M.
07/2013
air duct cleaning
+ -1 moreI felt it was a second-rate service and a second-rate job, in part because I felt like the company was counting on people like me to think they were getting a duct cleaning instead of a vent cleaning. I could have easily done what they did and saved the $49. They offered little value in their services because they didn't even clean up after themselves, and they provided a service I could have easily done. I consider myself at fault because I was not a careful consumer and made assumptions that I should have checked, and I will check in the future. I also should have known that the Amazon Local deal that seemed too good to be true WAS too good to be true. I will not make that mistake in the future. The two young men were pleasant. One was a trainee and one was the main service provider. The trainee was a bit chattier than I was anticipating and that was a bit awkward at times. I would not use this company again because I felt that they were a bit deceptive in their practices, although as mentioned above I feel I am to blame because I fell for it. I will be calling my trusted air conditioner person to determine whether there is mold in my ducts, and to provide me an estimate to mitigate the mold issue.
Description of Work: Two young men came to my door on the appointed day about 1 1/2 hours into the appointment window. I was surprised to see them since I had been told to expect a call when they were 30 minutes away and had not received the call. I let them in and they asked to be shown the vents in the house (3 on the first floor, 5 on the second). Then they looked at our a/c unit (in our attic). They took pictures inside the drum and of the lines and said there was mold in/on both, and to do a mold treatment it would cost $1000. I declined because I was not prepared to spend that amount of money that day, but that was when I started to feel a little like a customer at a used car lot, although they did not pressure me to do the treatment. (I did ask for a written estimate of the treatment that they were proposing and they did not provide that during the course of services.) Then they brought their equipment in: a regular shop-vac and a few different brushes on long flexible tubes. I was expecting a DUCT cleaning, not a VENT cleaning, although I see from other reviews that I am not the only one who thought this. They did clean my vents. I asked them if they would clean our dryer vent too (accessible from the outside of the house) and they did. They did not clean up after themselves at all, so I had to clean up dust in every room with a vent.
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$49
Kathleen H.
11/2012
air duct cleaning
+ -1 moreThey did a good job. They gave me a quote and stuck to it. They did not cause any mess; they left the house clean.
Description of Work: I used National Duct Cleaning Services to clean the ducts.
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Yes, I recommend this pro
Contact information
550 W Frontage Rd Ste 3615, Northfield, IL 60093
nationalductcleaningservices.com/residential/Service hours
Sunday:
8:00 AM - 7:00 PMMonday:
8:00 AM - 7:00 PMTuesday:
8:00 AM - 7:00 PMWednesday:
8:00 AM - 7:00 PMThursday:
8:00 AM - 7:00 PMFriday:
8:00 AM - 7:00 PMSaturday:
8:00 AM - 7:00 PMLicensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Air Duct Cleaning,
Dryer Vent Cleaning,
Plumbing,
Heating and Air Conditioning,
Handyman Services,
Chimney Sweep
FAQ
National Duct Cleaning Services is currently rated 4 overall out of 5.
Sunday: 8:00 AM - 7:00 PM
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 7:00 PM
Saturday: 8:00 AM - 7:00 PM
National Duct Cleaning Services accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, National Duct Cleaning Services offers free project estimates.
No, National Duct Cleaning Services does not offer eco-friendly accreditations.
No, National Duct Cleaning Services does not offer a senior discount.
No, National Duct Cleaning Services does not offer emergency services.
Yes, National Duct Cleaning Services offers warranties.
National Duct Cleaning Services offers the following services: Repair of HVAC, plumbing, furnace, handyman, air duct cleaning & equipment.
Contact information
550 W Frontage Rd Ste 3615, Northfield, IL 60093
nationalductcleaningservices.com/residential/Service hours
Sunday:
8:00 AM - 7:00 PMMonday:
8:00 AM - 7:00 PMTuesday:
8:00 AM - 7:00 PMWednesday:
8:00 AM - 7:00 PMThursday:
8:00 AM - 7:00 PMFriday:
8:00 AM - 7:00 PMSaturday:
8:00 AM - 7:00 PM