Get a peace of mind for $199! Smart Security System with NO installation cost, NO contract, NO activation fees & NO hidden fees. Quick professional installation, smartphone app & 24/7 professional central station monitoring service. Protech Security Co. offers smart way to secure your home and family. We design, engineer, program, install, and maintain home security, access control and surveillance systems as well as fire alarm systems in the North Shore area. We make sure every system is designed to best fit our client’s needs and that it performs reliably. Our passion for Internet of Things and deep background in home automation drive us to fully embrace security system as the starting point of a smart home. Every home (or business) secured by Protech Security Co. can offer remote off site control! With options of combining security with surveillance, access, fire and disaster detection, climate and lighting control, to name a few, we believe we can tailor the right solution for every user that can grow with time.
Business highlights
11 years of trusted experience
Emergency Services Offered
Services we offer
Home Automation, Alarm Systems, Camera Surveillance Systems, Access Control, Fire Alarms.
When we wanted to upgrade and integrate our security/environmental systems in to a single user friendly interface we came across Protech on Angie's List. They lived up to their high rating by responding quickly to our request, solutioning exactly what we asked for and providing great customer service every step of the way!
Description of Work: Upgrade and integrate desperate security/environmental systems
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Timothy S.
02/2019
5.0
home security systems
+ -1 more
The co-partner of the company Patrick Serwicki is excellent, whenever you have a question you just call his cell or text him and he responds within minutes. Professional and attentive. I would not use anyone else honestly to protect and assist in conveniences for our home. Thank you very much for being the protector of our home. Protect my home is awesome.
Description of Work: set up alarm system for my house to monitor for theft, fire, smoke, carbon monoxide, also set up remote openers for my garage doors, and front door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Craig D.
12/2018
3.0
home security systems
+ -1 more
I received no response.
Description of Work: Intercom repair
Rating Category
Rating out of 5
Response from Protech Security Co.
Hi [Member Name Removed], My name is Luke Pawlus and I am the owner of Protech Security. Please accept by sincere apologies. We were made aware of the issue after you posted your review and have since been reconnected to our account with updated credentials. Thank you for letting us know- your review was forwarded to us by Angie’[Member Information Removed] List and effectively brought it to our attention. Turns out we were not notified of any leads for some time while completely unaware of the problem. We’re now back tuned in to respond promptly to all inquiries. Kind Regards, Luke Pawlus
DAN S.
06/2017
5.0
home security systems
+ -1 more
Great. Responses to emails and commitments were very timely. Appreciated the use of electronic signature contracts and online payments. Installation tech was professional and thorough. Follow-up was excellent
Description of Work: Install/update in-home security alarm system. Evaluate re-use of existing connections, recommend solution and provide on-going service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Roberta M.
05/2017
5.0
home security systems
+ -1 more
Technician Andy was great. They were very patient, really know their stuff. Helped us work through the myriad of choices. Pricing was competitive. Glad we found them.
Description of Work: They replaced 35-year old wired system with new wireless system. So far, so good.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Andre M.
03/2017
5.0
home security systems
+ -1 more
They where pleasant and nice.
Description of Work: N/A
Rating Category
Rating out of 5
Yes, I recommend this pro
Azmey M.
10/2016
5.0
home security systems, home automation
+ 0 more
This group is by far the best company I have dealt with. They provide outstanding service above and beyond. I had worked with other contractors for this project as well as for our home remodel and everything Protech Promises, they deliver! They respond instantly, their prices are better than the rest and everyone on their team is a professional. Great people to do business with. I have recommended to many friends and everyone has been satisfied.
Description of Work: We used Protech Security to upgrade our alarm system to include all windows, replace broken motion sensors and alarm pads with updated equipment and wiring as needed. We also had them install wired cameras around the home with a DVR and a whole home WIFI system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Cezary S.
10/2016
5.0
home security systems
+ -1 more
Everything was planned ahead (description of work, quote, parts, schedule). This was done very well by Patrick Serwicki. The service was above excellent. I have done a lot of research looking for a good security system. I have in return received pushy salesman trying to sell outrageously overpriced alarm 'specials'. I was refereed to Protech from a coworker of mine. I was impressed with the first call that i made with Patrick. The attention to detail and level of professionalism was met above and beyond my expectations. Everything from information, price, schedule and installation was completed efficiently. Upon completion, the installers gave me a demo of my alarm system, had everything set up for me and my wife (very easy to use!). The cameras installed outside my property have clearer image than I expected. Thank you to Patrick and the service technicians for an outstanding service from day 1. You gained costumers for life.
Description of Work: Install security system (alarm and cameras) at my residence.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Larry B.
10/2016
5.0
home security systems, home automation
+ 0 more
These guys are awesome actually or I wouldn't even bother writing a review. Always on time, extremely knowledgeable and the prices I have found are very fair. I was really surprised about how much technical knowledge they have. I was also experiencing a problem with one of my TV's and they did the trouble shooting and fixed it for free. I would recommend these guys to any of my neighbors, family or friends.
Description of Work: Protech has serviced and update my system recently.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Larry B.
10/2016
5.0
home security systems, home automation
+ 0 more
These guys are awesome actually or I wouldn't even bother writing a review. Always on time, extremely knowledgeable and the prices I have found are very fair. I was really surprised about how much technical knowledge they have. I was also experiencing a problem with one of my TV's and they did the trouble shooting and fixed it for free. I would recommend these guys to any of my neighbors, family or friends.
Description of Work: Protech has serviced and update my system recently.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
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Service Categories
Home Security Systems,
Home Automation
FAQ
Protech Security Co. is currently rated 5 overall out of 5.
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Protech Security Co. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa