MY WINDOW WASHING INC

Perfect experience. Prompt scheduling/arrived on time - had all his own equipment ready to go. Did a thourough job with 100% clean-up.

There was some confusion initially. I ordered the service online (I have two addresses in the system) tagging one of the addresses. From there I proceeded to search for vendors to clean my gutters. My Window Washing Inc. showed as having a "deal." I reviewed the user comments and decided to use this vendor and their deal. When placing the order, I thought the fact that I tagged one of the addresses in the drop down menu, meant that the order would show it as the location for the work to be done. his is not true. The drop down is simply for the search feature of Angie's List. I needed to include the actual address in the comment section, which I did not do. I drove to Chicago to wait for them to come and after 4 hours called the vendor to find out that they had completed the job at the wrong address. Since both home addresses were in the same market, my primary address is what printed on the order for the vendor. I called Angie's List and spoke to a wonderful rep (I believe her name is Angela) and she helped me to understand what transpired. She told me she would escalate my call and that they would be in touch with the vendor. They would try to get the vendor to do the job at the correct address without charge. If they refused, they said that they would either find another vendor to do the job or credit me. The very next day, I received a call from the vendor, who let me know that they would do the job without charge. They were very understanding, regardless of how busy they are with their "deal offerings." and assured me that they would get me scheduled for the gutters to be cleaned. The job they did at my current address was wonderfully done. The gutters are clean as though new) and there wasn't any debris left on the ground, drive way or my deck. I have added My Window Washing Inc to my "vendor" list for home maintenance. If I decide to have my windows done, they will be the vendor I call. . I'm sold.

Perfectly! They did a very thorough job on filthy windows. We've undergone five months of heavy construction to our first floor and MWW took them from dusty to dazzling. They even completely cleaned the spaces between the screens and windows that had dust, dirt, Spackle, and dead flies. The two-person team did 20+ windows and screens in approximately 3-3/5 hours. This is the second time we had them out and the did an equally great job the last time. We will absolutely have them again. Based on our recommendation,they did our next door neighbors as soon as they finished our house.

Customer service and service quality were great. It was the second time I used their services and won't hesitate and using it again in the future.

quality.The staff of My Window Washing are professional and were very timely in their response to my call and setting up the appointment. When the tech arrived, he explained what he would be doing. While the window washing price was set, the power washing cost would depend on how much scrubbing he had to do. He gave me a range of $175-$235. While I thought that was a little high (our last washing 2 years ago had cost $150), I had already cleaned off the deck and really didn't want to have to wait for another vendor to come out and bid. So, since he said it looked pretty good and it shouldn't require much scrubbing, I agreed. So, here is where it is a tale of two services. The window washing was done VERY well and I'd probably have given them an A if that was all they had done. The screens were ok but not great. I found 2 that obviously hadn't been wiped since there were still spider webs on them. Some still looked kind of dirty but maybe older screens just can't be cleaned very well. He also wiped the sills which was a nice perk. So, I would likely use them again for just window washing. But, I also had him do the deck power wash. Unfortunately, here is where the grade slipped. The deck floor looked very good when he was done and I noticed that he did not have to scrub barely at all. I found a little dirt in spots on the railings so I'm not sure how thorough he was on those. But, there was also a lower part to the deck that he did not touch. I had planned to stain the deck after he left and I could not do the section below the elevated floor (the apron) since he did not touch that area. It was still significantly dirty and I will have to hand wash it. Now, if I had paid maybe $135-$150 for the power washing, I would not have minded that he missed that part. But, he ended up charging me $235 which was the high end of the range he quoted. That bothered me since he hadn't had to scrub much and missed an entire lower area of the deck. So, I was charged way too much for this part of the service and it was no better than a C. So, I'd use them to wash my windows but never for power washing.

The job took 2 days, not unexpected. The two young men did an amazing job with the inside windows being 100 years old, having pulleys, and being 8/1, 6/1 and 4/1. They were courteous, professional and did not leave a mess or break anything. The windows look amazing, not having been cleaned for 20-some years (hate to admit that !). My husband and I cannot give enough praise to these gentlemen.

Did a great job. Efficient and cleaned up after himself.

I have been using this company for so many years even before I joined Angie's List. Every year I get a postcard to remind me of their services and fees. Every year I place a call to get my gutters cleaned. This is a great company. The call taker and technicians make me feel like a VIP every year because when I call they have my info and scheduling is so easy. In fact this most recent time they called me to tell me they had an opening in advance of what I had scheduled and it worked out for us all. I highly recommend this company as I have used them for so many years and will continue to do so.

It went very well. My husband was home when the contractor came over. The contractor went right to work and was focused on the job at hand. The result was very clean windows and unclogged gutters!

While on my initial call I received a voice mail box, the voice mail was promptly returned within the hour. I setup the appointment and received same-day service. Quality and price were both good.

On the date of the appointment, they called to postpone (the other job they were on was taking too long and they couldn't get to us). They told us that they would come a week later when the weather warmed up. The weather did not warm up until 2 weeks later. i appreciate they cannot do the work in cold weather but I would have liked a phone call to let us know the plan of action. Eventually, when the weather was better (and i had chased them a couple of times), they did come and clean the gutters and did a good job. They were even considerate regarding my child's nap schedule and waited until the baby woke up to clean the gutters directly outside her window. They were friendly, professional and courteous. Regardless of the shaky scheduling, i would still recommend them.

Have used this company several times - went well. I plan on suing them again in the spring of 2014.

Provider came on time, was professional, thorough, and polite.

He arrived promptly, did the job and cleaned up after himself. I liked him so much that I am having him come back in the near future to clean the gutters before winter. Price was good for the size of my house.

This is the second time I've used My Window Washers, Inc. Everything was as expected and went great. I also got a $10 off from a coupon I received in the mail.

I've had them for several years now. As with everything, there's good and bad. They always show up on time. Sometimes there's one guy and sometimes two. I usually have both inside and outside windows and screens done. Mostly they are pretty thorough, sometimes missing a corner here and there, sometimes not latching the screens and neglecting to look down at the drips on the window sills.

Fast service, usually in just a day or two. When cleaning gutters, they clean up all the leaves and debris and leave no trace in the yard. Once, there was some residue on the window and they came right back to take care of it

My husband contacted them via email (as they cleaned the gutters last year, too) and they were quick to respond and were here doing the work within a couple days. The gentleman came to the door with his clipboard to let me know he was here and would be on my roof. He did his work promptly and checked back in after he was done. I gave him a check for $99, which was a $10 discount from their regular price and he was off.

They always do a great job. They bring all debris with them and are very efficient and quick to come out. I've been using them for several years and do not have any complaints. I highly recommend their gutter services.

Not only do they clean my windows but they do my gutters as well. I use them every year and they are good people. They are absolutely wonderful and I have no complaints.

It was great and they did a great job. They cleaned the inside windows and my balcony windows. There was 1 window washer who came out and it took him about 45 minutes to an hour to complete the job. I thought they did a great job. They cleaned up any kind of drips. He was very friendly and even brought his own latter. The also had good prices. This was the first time I had used them and I heard about them through Angie’s List.

It was very good. They cleaned the windows inside and out. This was done on a 2 story home. They did they job and they did it well.

They came out about month ago. They were great. They washed about 20 windows; all inside and out. They are very reliable. I have been using them for about 3 years and they come when I call them. Scheduling is perfect. 2 window washers come out and they are very efficient and do a great job cleaning up.

They were good and I would recommend them. They were reasonably priced too. They cleaned about 50 windows and they did the inside and out outside of all of the windows. This was done on a one story home. One guy came out here and did this all in one day. He was very nice.

It was fine and they did good work. They cleaned some windows for us. It was both inside and outside. I was not here when they came out to do this, but when I came home the windows were clean.