Lupfer Builders

Description of Work: Replaced exterior post and hung screen door

Description of Work: "We hired Dave Lupfer to do several things- install a new roof, build a new chimney for our furnace, put up new siding, install a few new windows, and put up new decorative framing around all of the windows on the outside of the house, as well as some decorative mantles above some of the windows. The Good: The new roof, windows, siding, and chimney were installed as promised, and we are happy with that work. The Bad: While Dave was quick to respond to my request for a quote, and sent out his lead guy to come out and see what work we wanted done, I don't recall Dave or his lead guy ever taking notes about the conversations they had with my wife and myself, and this is probably why some of the work was not done entirely as we wanted it. Dave does not seem detail oriented at all, and because of that you would think he would take notes so he would know exactly what his customer wanted. |We assumed that between Dave and his lead guy that they were experienced and would remember what we asked them to do - but we were wrong and should have insisted on a much more detailed proposal. The problems began almost immediately after signing the contract. Dave contacted me and told me he needed more money. I asked how that could be since the contract spelled out the exact payment terms, and we provided the requested deposit. He told me that he must not have paid close enough attention, and that he needed more money because the siding required a larger deposit due to it being special order materials. So I agreed to provide a larger deposit. Then the roofing materials were delivered and I noticed that they were delivered with box vents, but our contract specifically called for a ridge vent in the roof. So I called and told Dave about this - and the roof vent was installed, but it should have been another warning sign of potential issues to come. |We had some interior windows installed, which we ordered separately, and those were installed without incident. And then the siding was put on, and again that seemed to go up without any problems. However, the real problems came at the end of the project. First, Dave sent me a bill for the window installation, for which he provided us a quote, and said it might cost more depending on labor required. Fair enough - the final bill for that installation was a bit higher than the quote, so we agreed to pay the additional amount because he said there was extra work required due to the plaster walls. Then we noticed that the window framing they put up outside around all of the windows after the siding was done was not what was requested, nor were the mantles above the windows what we wanted. In fact, the aluminum window framing apart from not being what was requested, didn't even look as good as what what we had before. In addition, the last task that was done was the caulking of the seams on the window framing and that was incredibly poorly done - probably the worst workmanship of the entire job - it looked rushed and made the windows look even more unattractive. We had shown Dave's lead guy pictures of exactly what we wanted for the window framing and the mantles, and it was not what was provided. The Ugly: During the course of the project we made progress payments as we had agreed, and then the final payment came due. As far as we know Dave didn't even come out to the house after the project was done to ask us what we thought or to inspect the work of his crew - he just called and said it looked great and sent us the final bill. Here is where the real problems began. We had gone through several different changes to the quote, as I believe is normal when you are trying to determine how you want to remodel your home. Dave would provide revised quotes, although never with enough detail, and sometimes missing information about what we wanted completed. |Once we got to the final job quote/contract we had to insert some language to clarify the work we were looking to have done. Based on this written contract, and the progress payments made, we confirmed with Dave the final amount due. He disagreed with us and said that the final amount needed to include the extra amount for the window installation. So I went back and reviewed all email correspondence, and the various quotes provided, and explained that the final contract we both signed only provided two line items with dollar amounts - basically roofing and siding (which also included all of the other work to be done), and that the window installation was not called out as a separate line item amount to be paid in addition to the final contract amount. I explained this several times in detailed correspondence, and asked him to explain his reasoning to me. He never provided any detailed basis for his position, just that he believed that he was owed the extra money and the contract was clear. I explained that the contract only made sense the way my wife and I were reading it, and that he had in fact drafted this final quote/contract differently than previous quotes, which had set forth detailed line by line pricing, which (for reasons he never explained to me) he had removed. While most of the work was done well, and within the promised time frame, the experience was not a pleasant one, and I would not hire Dave again."

Description of Work: Inspected my roof and then offered a quote to have a new roof done

Description of Work: Fence, it was beautiful.

Description of Work: Gutter cleaning.

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Description of Work: made 2 door opeingwider replaced1 door and 3 thresholds 4/of base woker was very nice guy. it was a smal job and hard to find semone to do it .THANKS ALOT >MIKE

Description of Work: Updated a bathroom, replaced the ceiling in the finished basement and then painted the walls. Painted the outside of the house.

Description of Work: .

Description of Work: I contacted the builder and he set up an appointment for the next Saturday. He called me on Saturday and said that he was running behind and would not be able to make it. We then discussed rescheduling options and then he said that I am too far away and out of his service area. It would have been nice if he told me this up front or if a service area was included in the listing.

Description of Work: We engaged this company using an Angie's List special deal. We needed repairs to a 50's house and the installation of a ceiling fan. We were impressed with the efficiency and attention to detail of the people who did the work. Better than expected. For example, a doorway railing that was loose - I thought it was a matter of some extra plaster and an expansion screw but Mr. Lupfer examined very carefully and quickly decided it needed wooden support so it became a minor but significant repair. And now it can be used with complete confidence. Other repairs were done quickly and well. The amount of work done was impressive compared to any other I have seen in my 40 years of watching others work (I am a connoisseur not a practitioner). An unqualified approval to this firm.