Castino Painting, Stucco, Restoration

Contacted them to by phone on 7/16/21 at about 9:30 am was told the estimators were busy but was asked to send an email of photo's I had of the problem as well as my contact info and estimator would be in touch. I sent email and received a reply from Billing Mgr at 10:02 am. That is the last I heard from them. Ended up getting work done by another company that actually replied back to me (that same day). With all of the other glowing reviews of this company on Angles list, I'm surprised.

I have been very satisfied with the work performed and finished areas look great. Mike Fuche (co-owner/estimator) is responsive, easy to work with, and quotes fair prices for the work involved. It’s great to have a contractor that I can turn to with trust and rely upon to take care of the job timely and professionally.

Excellent painting of walls and repair of cracks in ceiling and one water damaged wall. Crew Georg and Toto very considerate and cleaned up after themselves. Very efficient. Some difficulty/misunderstanding about work to be done, but the owner made it right. I appreciate that very much. Thank you Castino!

I needed someone on site immediately to clean up the water damage. Castino could not take on the job, but they let me know this within a short time. The people I talked to were helpful and professional.

I had to repair my chimney above the roof line. Steve Small (co-owner) came on-site himself to look at the condition of the chimney and provided two options -- a rebuild and a repair. It was once again easy to work with Castino. They are honest, timely, and professional. Steve explains the work, the options, and cost differences. They are on-time for estimate, turned around the quotes quickly, and scheduled the work promptly. They even finished the work more quickly than expected and reduced the labor portion of the invoice accordingly. Would hire again.

During the polar vortex of 2019, we had a pipe in our basement burst. Cases of water damage were all over the north side, but Castino came out the next day to provide an assessment. Steve Small was very responsive. They were able to start the work the day after. They cut out sections of wet dry wall, removed baseboards, preventative spray for mold, and set fans. John Harvey provided estimates for installing/repairing the drywall and baseboards and repainting. They came back later to complete that work. Work was very high quality. Slobo was on-site for part of five days. As we are contemplating remodeling our basement, we just had them paint the repaired areas, but the paint matches perfectly. Everything looks better than before. Would definitely use them again.

Excellent customer service from the initial phone call to the end of the service. Highly recommend! Very professional and empathetic to our situation. Great staff. Work product was excellent.

In the end I went with another company. I met with somebody very briefly who came out to my house -- nice and all who came out and gave me an estimate, but I just did not go ahead and follow up with them to have them do the work. He was professional. I don't have anything negative to say. The estimate was free. I made it very clear to them that this was going to be a free estimate. I was pleased with the gentleman that came out. I found it very easy to communicate with them and for him to understand what my concerns were and what I was looking for. I explained to him what i wanted, there was no hesitation and he understood what exactly I wanted done with the living room, dining room and hallway on the paint job. He came out with company materials -- a binder and all that -- very professional. i thought the presentation and how he came across was very positive. Basically it came down to the warranty issue. If I remember it correctly I am almost certain they were not going to offer any kind of warranty that I could use as incentive for selling my condo. I think that is the ultimate reason I didn't end up going with them.

They did an excellent job and fit us in sooner than quoted.

It went well, they are very good, fast and excellent.

They arrived the next morning. They cleaned and sanitized the basement and hauled away the materials that got in touch with sewage. They were fast, professional, and personable.

He was great. The people that he sent did excellent work. Everything about them is an "A".

Fantastic work. Came quickly, did the work, protected everything under the attic. Would call them again in a heartbeat. Price was half of the other estimate I received.

They did a really good job. They came the day I was looking into it.

It was very positive. They are on the expensive side but they do quality work.

Excellent This is fourth time .we used Castino. Employees are polite, neat, clean up after work done. Are honest if they feel job is beyond their capability. They are more than one could wish for in services they provide. Will not hesitate to hire again!

They are excellent. They were on Angie's List, that's how I got them to begin with. They finished last week. The price was average and the quality was excellent. I used them about 4 years where they did some outside painting and a few places that needed some attention. The good thing about them, if you have a small place that needs to be touched up or whatever, they will do that. I don't call them just for a small thing but sometimes you have different things in the house here and there, they will take care of that. That was mostly outside painting. I would call them in a second if I needed them for something. They are all personable, they clean up after themselves, I have all good things to say about them. The workers are excellent, an A.

Good experience, not great. I felt they were responsive and handled things well. The job was fine. The painting has not maintained itself since October. There are parts where the paint has flaked already. They did come out one time to take care of it, but again. I thought their employees worked well, they were responsive. Price was comparable to other quotes I received.

We hired Castino for interior/exterior painting, and for carpet cleaning. Work was done on time and on budget. We subsequently had some water in our basement from an air conditioner issue. Castino came immediately and dried everything out and put it back in shape. I would particularly like to compliment John (restoration) and Paco (carpet) for being prompt, professional, and pleasant to work with.

There were a few extra things I asked them to do and they were willing to do it because it was in their scope of work. Our home is a little geometrically confusing in some spots, but they did a good job adapting to that.

They were wonderful (everyone from Steve to Peter to Fro and Alberto, etc). They were professional, honest, hard working, easy to schedule and just an all around pleasure to work with. We highly recommend them and would definitely use them again. We are very happy with the work!

Firstly, the patch work was done very sloppy. The dryvit was then painted over with a color that I was promised was going to fade and match my home in the future. It has not faded and it is a mess of splotches of paint all over my home. Additionally other companies have patched the dryvit and the correct way to do it is to get a match of the dryvit and then apply it, not paint over it in small spots. The work above the roof has been inspected by dryvit inspectors and was not installed properly. Castino was supposed to leave some space between the roof line and the dryvit and this was not done. All of the patching that was done is cracking and a mess. I have had three other companies and a dryvit inspector here and they are all shocked at how bad the work is. I contacted Castino in the summer to tell them that the work they did is a mess. I was told because it has been more than 5 years they wont do anything to remedy the situation. I did not know that the way they did the work was incorrect until now when it is all falling apart. Please do yourself a favor and do not use this company for any EIFS work, it is apparent they did not know what they were doing and will not stand behind their work. If there is a place on this website that I can show picture of what they did to my home that would tell the story so much better, you definitely would not use them.

First off, Very few companies still do stucco in Chicagoland so it is very difficult to find a competitive price. Out of the five companies that returned my calls, Castinos was prompt with a quote and their estimator Paul was very professional. Castinos was two out of four that gave me a quote that was fair but was for an hourly rate that left the final total open. I decided to sign the contract because a neighbor had recommended them and quality of work. My first disappointment was when they did not return calls to confirm their arrival or start time for workers. I was awoken at 700 am Monday to a power washer on the side of my house. The stucco workers did the same but only arrived at 8am. The quality of stucco work is not exact and some spots still show outlines of where old windows were covered up. Some areas that should have been replaced are bulging and do not look professional. I did a walk through with the head stucco guy but could not see any defects due to the difference in contrast. The following week I called and left a message to confirm the painters arrival on the following Monday and to discuss what color paint. Again, no call back. I was greeted at the front door early Monday morning by painters asking what color I wanted to paint the house. I, in a groggy haze, responded, "Same color as the garage, Gray" When all the house was painted and the contrast was uniform many defects could be visible, such as: outlines of previous coverups, bulging areas, and mismatched textures. I complained to the company but was told that you did a walk through and gave your ok any more work would be an hourly charge. Buyer beware,

They were very helpful answering all of my questions and the quote was by bar the best. They are very easy to work with and I would use them again.

They were lousy. Their contract specified that they would use a particular type of paint which they did not use. Their contract I think if I may recall required specified to use acrylic paint than non acrylic paint. I discovered that and brought that to their attention and they were willing to give me a $100 credit or something to that for the paint. However, I took photos and one of the arrangements was they were supposed to leave paint after the work they were painting for us which they did leave and that's when I discovered that the paint that they left was not the acrylic paint that they had specified and had a vendors thing around it which I'm familiar with and I brought this to their attention and the store they bought it. They then dropped off tins of paint that were the type of paint that they specified, however the paint had another contractor's name on it. Then when I asked for a receipt they provided me a receipt from a different store that did not match the paint that they didn't purchase from the store locally, so we went around and finally I contacted my attorney and he came back to my attorney saying, "Well, there was no harm done and the paint that was used was as good as paint that we would have used." And my point was the contract specified a certain kind of paint and they didn't use it. He didn't tell me and he didn't inform me. I even painted parts of the house which different kinds of paint. I would never use them again and I would never recommend them again.