CabinetPro, Inc Kitchen & Bath Remodeling

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Salesperson was professional, helpful and easy to work with. Installer was also wonderful and did great work. Also on time and cleaned up at end of each day. Very happy we choose this company.

They were friendly, honest, professional, reasonably priced and a true pleasure to work with!!!

Rob and Laura provided terrific assistance with all three stages of the project. Laura's drawings brought the project to life, and the practical, helpful advice we got in cabinet choice from both Laura and Rob was exceptional. And the team of folks that completed the buildout were extremely professional and courteous. No doubt there are probably other good kitchen remodeling Companies in the Chicagoland area that do the big things well. But the difference between the merely good ones and the really great ones is to be found in how well they do the little things. And CabinetPro is one really great Company, folks. From making sure that the spacing between the cabinetry is visually perfect, to the accuracy of the painting detail, to the proper blending of the wood tones on the floor, etc, etc, etc................ Little things really do mean a lot. To say that we are merely pleased with our new kitchen would be the understatement of at least the last 20 years. Thank you, guys, once again, from both of us. And please accept my profuse, no excuse apology for such a tardy review.

I would go to Bob for anything cabinet-related. He's a calm professional who doesn't make a mountain out of a molehill. He looks at the problem, fixes it and does it with professionalism and without drama...or trying to wring out your last dime. In fact he refused to take any money for helping me! How often does that happen? You know how sometimes you feel like you're having an incredibly lucky day and should really go buy a lottery ticket? Well, that's the kind of day it feels like - because I found Bob on Angie's List. I've got some other cabinet work that needs to be done in my kitchen, and Cabinet Pro is now the numner one name on my list. Am I pleased with the work? I couldn't be happier!

Perfect. Everything was perfect. Cabinet Pro said 3 week it took 3 weeks and 2 days. One day was memorial day. Carpenter was great.

The overall experience was good. We originally had a quote from a big box store for our kitchen remodel which was going to include cabinet refacing, new countertop, sink, and faucet. The big box quote was much $3-$4thd more and they explained that each part of the remodel (cabinets, countertop, & plumbing) would be separate contractors and they couldn't guarantee that each job would be done back-to-back. We started looking at different local shops and came across Cabinet-Pro's website. The before & after pictures on their website looked promising and after looking at their reviews on Angie's List, we decided to call for a quote. Our initial in-home visit was with Laura, their designer, and she was very helpful - listening to what our needs were and making helpful suggestions along the way. During her in-home visit we received our quote and decided that we would take a trip up to their offices to see what hardware options and granite options were available as well. Once we were up at the office and had everything picked out, we went ahead and signed the contract. Laura informed us that they would send out someone to take exact measurements & then the materials would be ordered and in approximately 4 weeks they would start the remodel. She gave us the option of going to the local granite warehouse to pick out our exact slab of granite we wanted. Laura also met us at a local tile shop on a Saturday morning to help my husband and I pick out tile for our backsplash. Their timing was right on. Approx. 4 weeks later the remodel started. Each day, Jose showed up on time and worked very hard to keep the project moving along. At the end of each day, he would show me what he accomplished that day and what his plans were for the next day. He stayed right on schedule and got the cabinets done in 5 days. He was very meticulous and did excellent work. He answered all of my questions and made sure the job was done perfectly. Throughout the week other guys came in to do the undercabinet lighting, countertops, plumbing, and tiling. Cabinet-Pro handled the scheduling of everyone. A majority of the work was done within the 5 days (M-F) including the cabinets, countertop, sink, faucet, plumbing, and undercabinet lights. The only thing they had to do the following week was the tile. We had a little blip with the tile installation as the gentleman who was sent to the house did not speak English. There were a few tiles that were not cut evenly, however as there was a communication barrier there was not a way to fix the situation during the time he was there. I did contact Cabinet-Pro during this part of the project to voice my concern and they were very understanding. Once he was done, I did call back to let them know I wasn't 100% satisfied with the tile. Within a few days, they had someone come out and correct the problem and I am 110% happy with the finished project now. I would definitely recommend Cabinet-Pro and we may even use them in the future to re-do our bathrooms.

Our 25 year old kitchen was in need of updating, but we did not want to break the bank and were happy with the overall layout and the condition of the current cabinetry. We had one estimate previous to Rob's, which just involved refinishing our current cabinet doors. Rob's price for refacing was higher, as expected, but very competitive. We made the right choice to reface, as the new cabinet doors and hinges look great and perform beautifully. We liked the fact that we could use CabinetPro for the cabinetry and the countertops, which helped things go smoothly. We absolutely love our new kitchen! Laura was very helpful with choices, especially in encouraging me to go with the white cabinets I really liked. I had concerns as we were not replacing the floor, which is off-white. I am so glad I followed her advice and went with the white cabinets, she also narrowed in on a granite choice for us our first day, which ultimately was the granite we chose. I couldn't be happier with the choices, it's a big change from our old light tone wood cabinets and beige laminate countertop! Jose, who did most of our installation, did a wonderful job. He arrived promptly every morning, and cleaned up each evening before leaving. He was meticulous about making sure the cabinets were level before the granite installation, which went smoothly. The new base cabinet fits in seamlessly with our other cabinetry. Work was started right on the timetable Rob gave us, and completed within the time estimated. We had a few add-ons that we requested, but other than those the price was exactly what was estimated. After completion, I had one mishap with a cabinet (my fault) resulting in a screw shearing off into the wood. I called Laura and within a day Jose was back and took care of the situation in minutes. I love to cook and use my kitchen constantly - the small change in layout has made it much more efficient and I am really appreciating the visual change. We would definitely use CabinetPro again for another project.

I started this in early November, with the hope and promise that it could be finished by Christmas. By the time I got over to pick out the cabinets it was mid-November. Rob and Laura helped by showing me a few samples of granite and a few samples of flooring so I wasn't overwhelmed by a lot of choices. Laura also gave me a great suggestion for ordering light fixtures (I ordered one of her suggestions and two of my own). I've never had that much work done in my home and was a bit frustrated at the inconvenience of not having a kitchen sink or microwave, but that was my own fault. They finished the work on December 23, all was working and though it took me some time to put everything back and clean up, I was able to function. Because of the time crunch Rob chose faucets for the kitchen and both bathrooms and it probably wasn't what I would have picked but his choices worked out much better than mine would have. My only very small disagreement was a couple of cabinets I asked to have installed in my laundry room. I didn't need the quality of cabinets I used in the other rooms, and Rob put in cabinets he had in stock. The fit and color were not quite as good as standard stock cabinets from Home Depot would have been, and cost about the same. But the overall job was extremely reasonable and very well done. I would have no problem recommending them for similar work.

After getting a quote from one of the big box stores for cabinet refacing, I was pretty discouraged but I thought I would try CabinetPro based on some of the comments on Angie's List. I am really happy I made this call. My cabinet refacing looks wonderful, they were all so professional and helpful. I would definitely recommend this company to everyone.

I spent about $10000 on the services. They were pretty good. I’ve done a ton of remodeling in almost forty years of my home ownership and they were better than most. They were responsive to my things that I wanted done except for one thing. They did the job pretty much in a timely manner. There were some things that they never brought up and it didn’t feature long after they left, and the check included the bank. There were some things in my hardwood floors and I don’t know if you’re supposed to expect them. I would probably use their services again in the future.

Overall, we are quite pleased with our new kitchen. It was a major transformation of the space. We went back and forth quite a few times on the design and even made some modifications as the project progressed. They were timely with all aspects. Furthermore, the installer did a great job working with the many challenges of renovating a 100 year old home. The quality is great!

Laura and Rob responded very quickly to my initial request, came out to my home within days and completed their proposal within a day or two of the visit. They were very professional and their price was not unreasonable for the scope of the project. Unfortunately we decided against the refacing option and did not find a cabinet in their lines that matched the style we were looking for. I would certainly consider them for a future remodeling project and have, in fact, recommended them to a friend interested in refacing her kitchen cabinets.

Started on time, the job ran a few days over.

They were very professional. They brought samples. I did ask some questions to them and they were very helpful. I think I would use them again in the future too.

It went very well. They did an excellent job. We needed some things modified and they came back to take care of it. The workmanship was good and the design assistant was excellent. They also hooked us up with a good electrician for lighting in the kitchen. We were extremely satisfied with them and we would definitely recommend them.

While we live in a community known for its large homes and expansive kitchens, we had fairly modest expectations of our own remodel, something on the order of -- let's just get a kitchen that works! However, the ideas we got from Cabinet Pro went well beyond our utilitarian plans, and not by way of encouraging us to spend more but to consider things like the impact of wood grains and cabinet styles in the context of a 100-year-old house. Throughout, I was given as much advice about where we could save money on our kitchen and bath as on how to make them attractive. I had never expected to get the kind of sophisticated design concepts that Rob Casden offered for both the kitchen and bath. The end results are perfectly beautiful --and functional, of course! Bumps in the road: Although none of the following had to do directly with the project in question, it was affected by several things: Much of our wiring needed to be upgraded, old water pipes were blocked and leaked, a water heater died, and the furnace had to be replaced. Cabinet Pro's people either helped to resolve these issues or referred us to other tradespeople who in every case, were well-qualified, thorough and charged fair prices. In some cases, such as the plumbing, Cabinet Pro's people actually made some of these repairs themselves; in other cases, they worked around them so that the project wasn't seriously delayed. We would use this company again in a heartbeat.

Remodeling is never pleasant but this was a "problem free" experience. When I stopped at Cabinet Pro I was having a difficult time finding the color I wanted and the owner spent considerable time sorting through samples. Just as I was about to give up he found what I was looking for. His price was reasonable so I signed a contract and waited for the other shoe to drop so to speak. Instead I discovered that contractors can be true to their word. My cabinets came in within a week of the estimated date and I was able to schedule installation within the time frame I had wanted. But what really won my appreciation was the fact that the installer, both personable and professional, took extra care to put up plastic draping to contain the sawdust I was so worried about. He arrived on time each day until the job was complete and made it a point of vacuuming before he left for the evening. The kitchen continues to receive compliments. I hope to remodel the bathbroom next and will be calling them again.

I absolutely loved working with Cabinet Pro. They were hands on through out the entire project, from start to finish. They were always on time, respectful and understand through out the whole process. They are a company that knows what they are doing, I trust then and I will definitely use them in all my future projects! My kitchen and bath turned out exactly as I wanted! I couldn't be happier!

The price was very reasonable and the quality of their work was excellent! They were very helpful in the showroom, helping me pick out finishes. They came to the house with samples as well. They did a great job installing and it looks great, too!

Everything was fine during the design process. When the quote was issued they refused to honor a coupon that we had. They claimed it was all ready deducted but would not show us an itemized quote to prove it. Should have stopped then. The work took several weeks and the workmen never vacuumed up. I had just refinished my wood floors and they damaged them by leaving garbage (screws etc) on the floor which was not properly protected, refused to do anything. I contracted at extra charge for them to haul away debris . Was suppose to have a dumpster but hey left all of the garbage on the garage floor and then told me to take it to the curb. When I insisted they pick up the garbage it took them a week to come out. There was more than a pick up truck to haul away. All of the plumbers work leaked and he started a fire under a vanity which they attempted to cover up. I wanted a warming drawer installed a particular cosmetic way and they simply did it the way they thought would look best.

We were impressed with Linda who came out look at the project. We received an estimate for refacing the vanities and installing new countertop over the phone. We were ready to hire Cabinet Pro and asked for a written quote. It was higher. We had assumed the the install was included in the phone quote. Because of this miscommunication, we hesitated. We checked Angie's List again and the Better Business Bureau and decided not to take a chance.

DEALING WITH THIS COMPANY WAS SOMEWHAT OF A NIGHTMARE. IT TOOK THREE ATTEMPTS TO GET THE GRANITE RIGHT. THEY DID NOT ALWAYS SHOW UP WHEN PROMISED AND I FELT THAT THEIR CHARGES FOR EXTRA WORK WERE UNREASONABLE. SOME OF THEIR EMPLOYEES ALSO CAME ACROSS AS HOSTILE WHEN I HAD QUESTIONS ABOUT THE WORK. THEY ALSO DO NOT SEEM TO HIRE WORKERS WHO KNOW WHAT THEY ARE DOING OR WHO TAKE PROFESSIONAL PRIDE IN THEIR WORK. IN FACT, THERE WAS ONLY ONE EMPLOYEE WHO I FELT HAD ANY INTEREST IN GETTING THE JOB DONE RIGHT, AND HE WAS CLEARLY OVERWORKED. I WAS VERY DISAPPOINTED IN THIS COMPANY AND WOULD NOT RECOMMEND THEM.

WORKING WITH ROB & LINDA WAS GREAT. JOHN, THE CABINET GUY, WAS A WONDER. PETER, THE ELECTRICIAN COULD NOT HAVE BEEN MORE ACCOMMODATING. I GAVE THEM A TOUGH JOB: TO UPGRADE AN OLD KITCHEN BUT NOT LOSE THE CHARM. THEY DID IT TO PERFECTION.

IT LOOKS LIKE A COMPLETELY DIFFERENT ROOM. WE LOVE IT!