Bright Side Inc

They spent a lot of time on their work and did an excellent job.  I would use them again and highly recommend them.

They guys did a fabulous job and removed some stains from the carpet that I thought would be impossible to clean.

Two professionals arrived on time and started the work timely.  It took approximately two+ hours to complete the job.  They were very thorough, extremely courteous, and efficient.  The furniture looks great and smells refreshingly clean.  I will definitely use Bright Side in the future for carpet cleaning and future upholstery cleaning.

Excellent service.

They did a really good job.  Looks good, smells good.  They were on time and worked efficiently. 

Really liked them, very nice & courteous.  They gave me two options for our carpet in the basement, and I appreciated that they were thoughtful and honest.  They cleaned the carpets throughout our basement, and moved everything.  Most other carpet cleaners I've worked with have only gone around some bigger things, but they moved everything out of the way.  They did a great job, carpet looks good and they gave me some good advice on drying up the basement.  Would use them again

very well
will call again

They arrived on time and were professional and friendly throughout the time they were here.
They wasted no time, got right to it, and cleaned 15 years worth of dirt from the furniture -- and id a great job.
They offered to add a protectant/sealer but when I said, "No" there wasn't a hard sell at all.  I like that!

see above

great!
They were on time, really cleaned chairs well, and took the large area rug away to clean it better on site.  When they came back the rug looked great and the chars also.  Very nice/polite - will use again for sure.
-A Schultz

They showed up right on time, were very friendly and professional. I would definitely use them again

Couldn't be happier and will definitely use these guys again.  Professional.  Excellent work.  Nice guys.

It was easy to make an appointment for an estimate.  Neil Hansen arrived promptly, answered all my questions, and gave me some useful fliers.   He carefully noted the fabric types and special problems.

When I had to re-schedule the actual cleaning day because of a power outage, he was extremely nice and accommodating.   He could have done the work that day with his own power source if we had wished (but I wanted to be able to run fans and the air conditioning that day).

The work was done promptly and in a bit less than the 4 hours that had been estimated.

Our sofas, chairs, and carpets look like new!  (Well, except for one armchair that we've kind of abused and neglected ~ but it looks much, much cleaner and brighter.)   Coffee stains and spilled candle wax have disappeared! 

I do not know how their charges compare with others, but what we paid seems eminently reasonable for the amount of work done and the size of the crew. 

Compared with carpet and upholstery cleaners we have used before, things look cleaner and brighter, and there is no chemical odor.

Neil and his crew are extremely nice and professional.   I definitely hope to use them again!

Everything went very well with this company.  There was one problem with the scheduling, but ultimately, they did arrive as we had originally planned on time.  They worked dilligently on the stains until they were gone - really impressive!  After I inquired about a protective coating, they offered their service and once I agreed, they were able to add it on the same day following the cleaning process.  The entire process was clean and efficient.  Following the service, although the couch was a bit larger than they had anticipated, they charged me per the original quote which was very much appreciated.

It went fine, the guys showed up on time, were polite, careful with my belongings, good with my dogs, and did great work.

The job was very well done. They were polite and professional, were willing to move furniture out of the way for cleaning underneath, and showed concern about the well-being of our cats, who are generally skittish when visitors are in the house.

Efficient and comprehensive in their approach to the cleaning. No complaints.Like that they are a small company.

I had used them for air duct cleaning before, so they were pretty responsive. With carpet cleaning, they don't bring in a lot of extra chemicals which is good because I have a kid and a dog. They're small which is nice.

Neil was professional from the beginning to the end. He thoroughly explained his service and did not mind answering questions. We are not sure how his price compares since we did not pursue any other companies. Overall, we were happy with the service provided and we would consider using his company for carpet cleaning.

Neil was extremely responsive. There was an initial misunderstanding about price - his partner had quoted me the $150 over the phone, Neil after looking at the work quoted me $280, but Neil felt badly so decided to stick with the original price I was quoted! This was very kind and reasonable of him. In addition, he left me one of his own fans to help dry the concrete underneath the carpet and picked it up a few days later. He also returned to my house to re-rinse the carpet free of charge b/c my carpet has a tendency to brownout, even with the use of appropriate chemicals. Neil did an excellent job and was very responsive and pleasant to work with. I highly recommend him.

They were very thorough. I was very pleased. They were reasonably priced as well.

The Bright Side is fantastic! It was easy to arrange a time to come and clean the carpets, and the cleaners were on time and friendly. They made my carpet spotless and fresh-smelling in record time, and there was no oily residue like I've experienced in the past. I've had them come out twice in the past few months, and after I asked them to re-clean a stair that had gotten dirty (no fault of theirs), they did it at no charge.

Neil and Josh called in advance to let us know they were coming early, which was fine with us. They were courteous and professional and made every effort not to get anything dirty. They notified us when they needed to move personal items when cleaning all air ducts. The truck-mounted vacuum really pushed out all of the lint caught in the dryer vent. They weren't annoyed by questions. They cleaned up all of the equipment and made payment by credit card quick and easy. They took our two big floor rugs for off-site cleaning. They promised to return the cleaned rugs by our specified date. Our only issue was that we needed the rugs back on Friday, but didn't receive them until Saturday morning. In the end, not a big deal, but my wife was stressed because we had company arriving on Sat afternoon. So happy with the service that we asked them to submit a proposal to do all dryer vents for the other seven units in the building.

Overall the experience was very positive and I'd recommend them to anyone looking for professional duct cleaning. They were courteous and responsible and took great care to disrupt our house as little as possible during the cleaning process. They removed a ridiculous amount of dirt from our ducts and did a good job of cleaning up after themselves. The process itself makes a fair amount of noise due to the machines they use to produce the necessary suction and to do the whole 2500 sq. ft. house it took about 5 hours.

Neil and the two guys did a rock-star job. We had some company come out 4 years ago. I felt like we were kind of scammed by them and Neil pretty much confirmed this. They did a thorough and complete job, sucking out a 5 gallon drum of crap we had been breathing in since we moved here. This (in combination with carpet cleaning - see separate positive review) was an all day job. You can see the end product in the picture attached. Neil's guess was our house had not had this done in 20 -25 years. Disgusting.