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Bright Side Inc

Upholstery Cleaning, Carpet Cleaning, Oriental Rug Cleaning,

About us

The Bright Side Inc offers a variety of residential and commercial maintenance services from carpet & upholstery cleaning, to air duct and dryer vent cleaning, leather furniture restoration, power washing, deck restoration and sealing services. The Bright Side, Inc. was founded in May of 1993 and incorporated in October of that same year. Our goal is to fulfill the unmet service needs of Chicago's north suburban area. While there are many carpet cleaning companies in the area, surprisingly few have the prerequisite knowledge to provide proper cleaning methods and maintenance advice and information for delicate and high-investment fabrics. The owners of The Bright Side, Inc. have positioned themselves to serve this market niche with extensive education regarding fabrics and fiber materials, the chemistry of cleaning and prior experience in the field. We are proud members of The Better Business Bureau and also carry several recognized cleaning industry certifications. We encourage you to call at (847) 251-6860 or email us for consultations. Send us your photos - we can provide "virtual estimates" at https://brightsidecarpet.com/free-estimate/

Business highlights

32 years of trusted experience

Services we offer

Wall-to-Wall Carpet Cleaning, off-site Oriental Rug Cleaning, Commercial Business Carpet Cleaning, Stain Protection, Upholstery Cleaning, Stain Removal, Mattress Cleaning, Steam Cleaning, Odor Removal, Leather Upholstery Cleaning and Renewal, Pressure Washing, Air Duct Cleaning, Dryer Vent Cleaning, Deck Staining

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.0104 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
2%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 51-75 of 104 reviews

Marcia C.
07/2013
5.0
deck cleaning, pressure washing, upholstery cleaning
  + 1 more
Neal, the owner came out for the estimate, I had it within a day and The Bright Side was very competitively priced. I had used them in the past for carpet cleaning and had a good experience so while they weren't the lowest bid because I knew their work I decided to use them. Also, Neal was very accommodating on service dates. I was going to be out of town and he was able to do the work within 2 weeks of the bid and was able to complete it during the time period I had requested. Other companies I had called had told me I had to wait until at least August to fit into their schedules. Neal was much more accommodating. The end result was coming home to a perfectly stained and sealed deck as well as the side of my house being clean and algae free. I highly recommend The Bright Side for deck maintenance as well as carpet cleaning.
Description of Work: They powerwashed, stained and sealed my deck and also powerwashed the siding on the side of the house that was covered with green algae.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Response from Bright Side Inc
Thank you very much for this great review, [member name removed], and I am pleased to hear that it worked out so well. I did notice, however, that the category for the review is set as "upholstery cleaning," though the job was in fact "power washing and/or deck sealing." If you find the time to make the correction, that would be helpful. Thanks again for choosing The Bright Side, Inc. We aim to thrill!

Christi O.
06/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Great job, my carpets look like new, great staff, very polite, called ahead of time to let me know they were coming. Overall excellent experience!
Description of Work: Clean carpets, 3 bedrooms and a floating staircase.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Nicolette K.
04/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I received Neil's number from my realtor because I need to see if my carpets could be salvaged. Neil was prompt in setting up an appointment to ascertain the situation. Not only that but he also squeezed us in on a Saturday morning so the carpets would dry before the tenant moved in two days later. I was truly amazed with the carpets when Neil finished. They looked brand new! Neils price was competitive and well worth the great job. I would use him again. I highly recommend using The Bright Side, Inc.
Description of Work: The same day I called Neil for help he stopped by my house. We were expecting new tenants and need the carpets cleaned or replaced. Neil was going to tell me if cleaning could get the light colored carpet back to a light color or not. Neil was completely confident he could get all the marks out. I hired him and he made time for us. I was truly impressed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Mike S.
03/2013
5.0
upholstery cleaning
  + -1 more
Neil was very responsive, immediately understood the work and did a better job than I thought possible. Plus, I got a thank you note a week later. Who does that? Great experience!
Description of Work: I had two silk chairs that were badly stained. I wanted someone to try and save them before I paid big money to have them recovered.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Leo J L.
03/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
John and Tony called ahead before arriving. The Bright Side owner Neil showed up to say hello and help out his two guys. They were careful with the furniture they had to move and careful around the walls. They were in and out in a very short time and they charged a very good price (along with an Angie's List discount) for their work.
Description of Work: Bright Side did an excellent job cleaning carpet in the living room, bedroom, office, stairways, and two landings.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Rebecca M.
12/2012
5.0
upholstery cleaning
  + -1 more
The Bright Side came to our house clean our couch and bench/ottoman. When I called, they were very responsive and pleasant to talk to. Two gentlemen came to do the work and did a great job, and were wonderful. They were friendly, prompt and did great work. The couch and ottoman looked great when they were done. We'll definitely hire them again for any future upholstery or carpet cleaning!
Description of Work: Microfiber couch and bench style ottoman cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

lucia G.
11/2012
5.0
air duct cleaning
  + -1 more
They were very good. The price was very reasonable. He is the only one who came out and looked at my ducts before he gave me an estimate. He was very personable and they did a nice job cleaning the ducts. I would definitely recommend them.
Description of Work: I did use Bright Side to clean my ducts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lisa C.
11/2012
5.0
upholstery cleaning
  + -1 more
They spent a lot of time on their work and did an excellent job. I would use them again and highly recommend them.
Description of Work: The Bright Side cleaned and protected 8 dining room chairs and a 4pc. sectional. They also cleaned (no protectant) 2 sofas and 2 armchairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Jean K.
10/2012
5.0
carpet cleaners, oriental rug cleaning, upholstery cleaning
  + 1 more
They guys did a fabulous job and removed some stains from the carpet that I thought would be impossible to clean.
Description of Work: Steam cleaned wall to wall carpet and upholstered furniture. Took an area rug to clean off-site.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Linda J.
09/2012
5.0
upholstery cleaning
  + -1 more
Two professionals arrived on time and started the work timely. It took approximately two+ hours to complete the job. They were very thorough, extremely courteous, and efficient. The furniture looks great and smells refreshingly clean. I will definitely use Bright Side in the future for carpet cleaning and future upholstery cleaning.
Description of Work: Bright Side cleaned one large couch, two overstuffed chairs, one ottoman and four throw pillows. I chose Bright Side based on customer reviews and a discount coupon available.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Brian C.
08/2012
5.0
upholstery cleaning
  + -1 more
They did a really good job. Looks good, smells good. They were on time and worked efficiently.
Description of Work: Cleaned our sofa and a chair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Win E.
04/2012
5.0
carpet cleaners
  + -1 more
Really liked them, very nice & courteous. They gave me two options for our carpet in the basement, and I appreciated that they were thoughtful and honest. They cleaned the carpets throughout our basement, and moved everything. Most other carpet cleaners I've worked with have only gone around some bigger things, but they moved everything out of the way. They did a great job, carpet looks good and they gave me some good advice on drying up the basement. Would use them again
Description of Work: Our basement got small amount of water, and they came out to clean the carpets and get excess water out of them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Gregory N.
01/2012
5.0
upholstery cleaning
  + -1 more
They arrived on time and were professional and friendly throughout the time they were here. They wasted no time, got right to it, and cleaned 15 years worth of dirt from the furniture -- and id a great job. They offered to add a protectant/sealer but when I said, "No" there wasn't a hard sell at all. I like that!
Description of Work: Cleaned a chair, ottoman, and love seat.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$216

Andrew S.
11/2011
5.0
carpet cleaners, upholstery cleaning
  + 0 more
great! They were on time, really cleaned chairs well, and took the large area rug away to clean it better on site. When they came back the rug looked great and the chars also. Very nice/polite - will use again for sure. -A Schultz
Description of Work: cleaned two chairs and one large area rug

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Donna S.
10/2011
5.0
pressure washing
  + -1 more
They were pretty responsive in terms of setting up an estimate right away. I didn't have to wait.
Description of Work: I got an estimate for power washing the siding on my house.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

WENDI B.
08/2011
5.0
carpet cleaners
  + -1 more
They showed up right on time, were very friendly and professional. I would definitely use them again
Description of Work: Cleaned basement carpeting after flood.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Sarah L.
07/2011
5.0
carpet cleaners
  + -1 more
Couldn't be happier and will definitely use these guys again. Professional. Excellent work. Nice guys.
Description of Work: Cleaned approx 600-700sq. ft. of wool carpeting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Harriet S. M.
06/2011
5.0
carpet cleaners, upholstery cleaning
  + 0 more
It was easy to make an appointment for an estimate. Neil Hansen arrived promptly, answered all my questions, and gave me some useful fliers. He carefully noted the fabric types and special problems. When I had to re-schedule the actual cleaning day because of a power outage, he was extremely nice and accommodating. He could have done the work that day with his own power source if we had wished (but I wanted to be able to run fans and the air conditioning that day). The work was done promptly and in a bit less than the 4 hours that had been estimated. Our sofas, chairs, and carpets look like new! (Well, except for one armchair that we've kind of abused and neglected ~ but it looks much, much cleaner and brighter.) Coffee stains and spilled candle wax have disappeared! I do not know how their charges compare with others, but what we paid seems eminently reasonable for the amount of work done and the size of the crew. Compared with carpet and upholstery cleaners we have used before, things look cleaner and brighter, and there is no chemical odor. Neil and his crew are extremely nice and professional. I definitely hope to use them again!
Description of Work: upholstery cleaning two large armchairs two large couches six upholstered dining chair seats four long, heavy, wood-framed window cushions carpet cleaning wall-to-wall carpet in one room stairway and landing runners

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$880

andrea F.
04/2011
5.0
upholstery cleaning
  + -1 more
Everything went very well with this company. There was one problem with the scheduling, but ultimately, they did arrive as we had originally planned on time. They worked dilligently on the stains until they were gone - really impressive! After I inquired about a protective coating, they offered their service and once I agreed, they were able to add it on the same day following the cleaning process. The entire process was clean and efficient. Following the service, although the couch was a bit larger than they had anticipated, they charged me per the original quote which was very much appreciated.
Description of Work: The Bright Side cleaned a couch, pillows and ottoman. In addition to cleaning and conducting stain removal, they also applied a protective coating for an additional cost to protect against future stains. The cleaning service was $150 and the coating was $75.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

LISA R.
03/2011
5.0
upholstery cleaning
  + -1 more
It went fine, the guys showed up on time, were polite, careful with my belongings, good with my dogs, and did great work.
Description of Work: The Bright Side made my sofa and loveseat look like new! They also applied a teflon protector.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Kevin M.
02/2011
5.0
carpet cleaners
  + -1 more
The job was very well done. They were polite and professional, were willing to move furniture out of the way for cleaning underneath, and showed concern about the well-being of our cats, who are generally skittish when visitors are in the house.
Description of Work: Cleaning of carpets in living room, hallway, 3 bedrooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

DAN H.
10/2010
5.0
carpet cleaners
  + -1 more
Efficient and comprehensive in their approach to the cleaning. No complaints.Like that they are a small company.
Description of Work: Very responsive--eager to please and very professional. They have cleaned our home and office carpets. Will continue to use them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Julia H.
05/2010
5.0
air duct cleaning, carpet cleaners
  + 0 more
I had used them for air duct cleaning before, so they were pretty responsive. With carpet cleaning, they don't bring in a lot of extra chemicals which is good because I have a kid and a dog. They're small which is nice.
Description of Work: They cleaned the carpets in my daughter's room.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

MOLLY V.
03/2009
5.0
air duct cleaning
  + -1 more
Neil was professional from the beginning to the end. He thoroughly explained his service and did not mind answering questions. We are not sure how his price compares since we did not pursue any other companies. Overall, we were happy with the service provided and we would consider using his company for carpet cleaning.
Description of Work: We moved into our current home four years ago and we just completed a major renovation. Neil and Max cleaned the air duct system for our 3500 square foot home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$615

Jamie H.
12/2008
5.0
carpet cleaners
  + -1 more
Neil was extremely responsive. There was an initial misunderstanding about price - his partner had quoted me the $150 over the phone, Neil after looking at the work quoted me $280, but Neil felt badly so decided to stick with the original price I was quoted! This was very kind and reasonable of him. In addition, he left me one of his own fans to help dry the concrete underneath the carpet and picked it up a few days later. He also returned to my house to re-rinse the carpet free of charge b/c my carpet has a tendency to brownout, even with the use of appropriate chemicals. Neil did an excellent job and was very responsive and pleasant to work with. I highly recommend him.
Description of Work: Cleaned and sanitized basement carpet and stairs. Sucked water out of portion of flooded carpet, ripped up affected carpet to dry underneath, and pulled out ruined portion of pad.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Contact information

690 Sanders Rd, Northbrook, IL 60062

http://brightsidecarpet.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 3:00 PM

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Upholstery Cleaning,
Carpet Cleaning,
Oriental Rug Cleaning,
Air Duct Cleaning,
Pressure Washing,
Deck Maintenance,
Furniture Refinishing and Repair,
Dryer Vent Cleaning,
Leather & Vinyl Repair,
Water & Smoke Damage,
Gutter Cleaning

FAQ

Bright Side Inc is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 9:00 AM - 3:00 PM

Bright Side Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Bright Side Inc offers free project estimates.
No, Bright Side Inc does not offer eco-friendly accreditations.
Yes, Bright Side Inc offers a 10% senior discount.
No, Bright Side Inc does not offer emergency services.
No, Bright Side Inc does not offer warranties.
Bright Side Inc offers the following services: Wall-to-Wall Carpet Cleaning, off-site Oriental Rug Cleaning, Commercial Business Carpet Cleaning, Stain Protection, Upholstery Cleaning, Stain Removal, Mattress Cleaning, Steam Cleaning, Odor Removal, Leather Upholstery Cleaning and Renewal, Pressure Washing, Air Duct Cleaning, Dryer Vent Cleaning, Deck Staining

Contact information

690 Sanders Rd, Northbrook, IL 60062

http://brightsidecarpet.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 3:00 PM