AA Service Co. Heating, Cooling and Plumbing

I am sure they do fine work, but wanted to charge me $13,000 for a 1400 sq ft condo to put in a new hvac as mine had aged out. I know folks who have had new systems put into 3000 sq ft homes for under that price. If you are looking for something reasonably priced, this is not the place.

OVERPRICED AND SCAMMY PLUMBING. I received a quote over the phone for a $175 fee to inspect a couple of issues in my unit, one of the issues being low pressure in a shower. The technician, without giving me a heads up on costs once in the unit, wanted to charge me more than $500 for very minor work that did not resolve the water pressure issue. I talked him out of a $190 fee I was not notified of but still ended up having to pay $350 total. I then received a quote to fix low pressure in two showers for $1,496. I ended up going with another company that immediately diagnosed the issue over the phone and repaired the issue in one shower for $410. Avoid AA Service Co. at all costs. Plenty of better options out there.

We have used them for years. They have been excellent and I would highly recommend them.

They are on time, the office people are easy to pleased and they will call you when the technician is on his way.

The people are very professional, very knowledgeable, and they do an excellent job. If you would like a maintenance contract, they really go above and beyond. if you have problems, they come that day or the next day to fix it. They are very very good.

I liked the fact that I have the same person come out year after year so there is continuity in their staff. I think they are expensive but they are fine for what they do. The work was fine. All it was just a simple maintenance call.

They're very good. It was covered. We have an annual agreement. They were right on time. They were very professional. They are experienced. They have promptness. I was very happy with it. I have used them for years.

They came out on labor day. It was a life saver. I have been using them for 20 plus years. They're very responsive. My recommendation is to use them with they lower level plan which includes a bi-annual tune up.

I think the price it’s just part of a contract I have with them. They just do a good job. They communicate fine. I can’t think of anything in my opinion that they could do to help better their company.

I have a service contract with them for twice a year for maintenance checks.

ok , BUT did not check pressure of system.

The cost was part of the service plan. They do what they say and they get it done quickly. They are experienced. I would recommended them. One person came out for the service. It took 45 minutes.

AA did a terrific job from start to finish.... they had to come back to iron out several kinks, which they did quickly. There were no additional costs. They stand by their work. They also replaced our Space-Pac air conditioning unit and did a super professional job.

Our family has used AA Service for over 10 years. We renew our maintenance agreement each time because we are impressed with their customer service and quality of work. Over the years we've had many technicians over for both our furnace and AC. We've never felt like they pushed new parts or work that was not necessary, and we appreciate their honesty. At our last maintenance check, the technician discovered a crack in our furnace's heat exchange and recommended a new unit. John S came over to give us estimates on different models and offered financing options that could fit into our budget. The installers were professional and neat, installing a new furnace in a very tight space, along with a new AC unit too. We appreciate the time that John S took to come back afterwards to check the furnace, along with walking us through how to work the new thermostat and answer any questions. We would highly recommend AA service for any heating and AC needs.

We have had them for years. They are due to come out next month. I have a contract with them. They offer good service and everything.

They work was fair.They should have forewarned us of the fault at hand the previous times they serviced the air conditioning system. I will use them again.

Andy was very nice and extremely knowledgable. He found the problem as well as discovered a bait and switch that had been performed on us involving our furnace. Because he discovered this we are now able to go after the person responsible for trying to con us. Needless to say we were very pleased with everything Andy helped us with. I would absolutely recommend Andy, he did a wonderful job.

Had a broken air unit at my elderly parents. Received incorrect advice from numerous other vendors as I shopped this. Then I called AA service. First of all Scott was terrific. He gave me the best advice over the phone even before assessing the entire job. He really knows his stuff. Although other vendors whined and moaned that they could not do the work due to a hot summer, AA juggled their schedule to help out any elderly couple in the thick of the summer heat. This was most appreciated. Last but very important, they gave the best service, with the best time frame FOR THE BEST PRICE!!!!! The installers were awesome too. I highly recommend AA over any other vendor for this type of work.

Investigated installer by visiting their facility where I was giving a tour and treating very well. I was truly impress with their organization. I had hoped I could see the systems displayed. Scott came out for an estimation, where he did a thorough evaluation of my home and needs. He truly is very knowledgeable and preformed the best inspection I have seen. Multiple quote options were clear. Decide to go with another company because of lower cost, I needed a less advance system and I preferred a different system manufacturer (I was able to see the system).

We have been using them for 15 years or so. We have a yearly contract with them which includes a provision that ensures that if we call on a weekend or at night, we get the normal hourly rates and not the extra rates that normally apply.

AA has been my heat and a/c for over twenty years! I have never seen a company with such good, decent and honest repairmen. They are very conscientious and careful. Bend over backwards to help you. They also replaced my old ac/heat approx six yrs ago. When Arlington Hts. inspector came to check their work he was amazed at the neatness, the care, and the extra steps they took when doing the install.

AA Service was recommended by my daughter and another friend. I called them, in addition to another Angie's List-ed company, plus a third, when the A/C was blowing warm on a Sunday night. They were the ONLY company to call back on Monday. They promised a technician would come that afternoon, and he did in fact arrive during the promised 3-hour window. He diagnosed the problem quickly, repaired it, and gave the system a full check, and had it up and running in a little over an hour. To their credit, even though this system is 22 years old (note-it had never required service previously) they never tried to sell a replacement or anything other than what was wrong. They just provided advice that it might require replacement soon because of its age. Overall, I was impressed by their promptness, efficiency and fairness. They get a good price for their service, but the value is there. I'll call them regularly now for maintenance.

Worst Heating/Cooling company I've ever hired. Service call was to determine malfunctioning A/C. Was quoted $89 service call - but never told what charges would be beyond that. Serviceman showed up 5 mins before the end of a 3 hr window. Spent majority of call lecturing me on things that needed to be fixed on my furnace OUTSIDE reason I called. Never fixed issue, but was happy to charge me for the time he spent looking AND lecturing. ~$250. Will never use this company again.

The Service Technician, called me from his cell be-fore hand to let me know what time he was going to arrive; which I really appreciated. He was on time. He serviced my air-conditioner for the annual yearly spring service.There was a part that needed to be re-placed. He had it on his truck, and took care of it promptly. Jim S. was very thorough and effecient. I have been in my home for almost five years, and have used this service on a regular basis.

From the salesman John, through installation that was led by Frank, the service provided was excellent. Highly recommend.