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Hobson Plumbing & Heating Inc

Plumbing, Heating and Air Conditioning, Water Heaters,

About us

We are a family owned and operated residential and commercial plumbing, heating and cooling services company. We operate 24 hours a day. We have over 20 years of experience in the plumbing, heating and cooling industries and we guarantee the issue will be resolved quickly and efficiently the first time. Our licensed plumbers and HVAC techs accept all major credit cards, checks, and cash as payment when the job is complete .

Business highlights

10 years of trusted experience
Emergency Services Offered

Services we offer

Water Heaters, Hot Water Repairs, Tankless Hot Water, Sump Pumps, Water Softeners, Water Pressure Repairs, Re-piping, Drinking Water Systems, Ejector Pumps, Reverse Osmosis, Drain Cleaning, Heating, Cooling, Humidifiers, Air Purification, Dehumidifiers, Furnace & AC Maintenance.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9172 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
2%
3
1%
2
3%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 172 reviews

nancy P.
06/2022
5.0
heating & air conditioning/hvac
  + -1 more
Very good, very professional. their price is competitive.
Description of Work: Furnace
Rating CategoryRating out of 5
Yes, I recommend this pro

Lawrence M.
11/2020
5.0
heating & air conditioning/hvac
  + -1 more
Very well! Cameron came and gave me an initial quote. When I remarked that it was more than I was willing to pay, he suggested another model (without sound insulation). I accepted his new, lower offer, and signed a contract. I had forgotten to show the 5% coupon from Angie's List. I sent a message (through Angie's List) asking whether I could still get the discount. After some hesitation, the answer was positive. When Cameron arrived to do the work, he explained that he had brought a lower-capacity furnace, because for my small home the higher-capacity version was unnecessary and would have difficulty fitting into my small utility room. I later read on the internet that for a small home, a high-capacity furnace might actually be less efficient and not last as long. Cameron installed the furnace well, and gave me the full 5% price discount. My brother later wondered whether the lower-capacity furnace might also cost a little less, and whether that was the actual "source" of the 5% discount. That may or may not be true; but as long as the furnace is able to heat my small 1-occupant home, I have no reason to complain.
Description of Work: Replace furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,755

Jerry M.
05/2020
5.0
plumbing, drain pipe
  + 0 more
Excellent job. Cameron provided excellent communications before the visit. He was professional, courteous and provided details of the work needed. The quote was very reasonable and he did a fine job. He made sure the work area was covered before he started and cleaned-up when completed. Thank you for the excellent service call.
Description of Work: Repair broken pipe between ball value and exterior hose bib.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Hobson Plumbing & Heating Inc
Thank you for taking the time to review our business. Our customer's satisfaction is very important to us. Please let us know if we can help you again in the future.

Susan M.
04/2020
5.0
plumbing
  + -1 more
They had to replace some old piping but were able to do it the same day and did it promptly.
Description of Work: Outside faucet replacement

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$580

Response from Hobson Plumbing & Heating Inc
Thank you for the review. We appreciate your feedback. So glad we could help you out.

Stephanie F.
10/2019
5.0
plumbing
  + -1 more
Brett was professional, knowledgeable, and efficient. He arrived on time and helped us with additional plumbing issues on site. We greatly appreciate his help and expertise and would recommend him to others.
Description of Work: Our sink was leaking, disposal was not working properly, and toilet was constantly running.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$295

Response from Hobson Plumbing & Heating Inc
So glad we could help out. Thanks for the great review!

Stephen R.
04/2019
5.0
plumbing
  + -1 more
Great service. Worked to my schedule, arrived when promised, and did good work in a short time.
Description of Work: Toilet replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Hobson Plumbing & Heating Inc
Thank you so much for the review, [Member Name Removed]. We really appreciate it!

Ryan H.
04/2019
3.0
plumbing
  + -1 more
Great communication, fast work, post-work cleanup should be better, price was not great.
Description of Work: Shower valve replacement

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$802

Response from Hobson Plumbing & Heating Inc
Updated..Thank you for using us again after this review was written. Hi [Member Name Removed], I am glad you were happy with the communication and speed of the work. We tried to reach out to talk to you about the post clean up and price. We take customer feedback very seriously. Feel free to call in to the office. We are so sorry that the clean up was not spotless. Our technicians are taught to leave a work area cleaner than when we entered. Just a reminder about pricing. We don't start a job until the customer gives approval on the price. Before the job would be the time to discuss something you do not agree with. Again, sorry our service was not top notch for you.

Graeme T.
03/2019
5.0
plumbing
  + -1 more
Fixed a leak for me. No fuss. Job done. Came when they said they would and Cameron, the plumber, was excellent. Would defo use them again
Description of Work: Fixed a leak for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$162

Response from Hobson Plumbing & Heating Inc
Thank you so much for your review. We really appreciate it. So happy we were able to fix your leak and look forward to working with you in the future.

Mike S.
01/2019
5.0
plumbing
  + -1 more
They did not end up doing any work for me. However, I really appreciated their quick responsiveness and explaining that they do not service my area. They have been trying to get Angie's list to stop recommending people outside their service area send them quote requests. Considering how poor the responsiveness has been for me here from many companies that *do* service my area, this showed better professionalism than much of their competition.
Description of Work: Whirlpool tub faucet valve install

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0


Response from Hobson Plumbing & Heating Inc
Thank you for this review.

Michelle M.
01/2019
5.0
plumbing
  + -1 more
Very responsive, appointment easy to schedule. Our problem was a chronic (16 months) egg/sulfur smell in our hot water (also in our cold water but NOTHING compared to the hot water). The house has been in the family since 1973 and there has never been any well water issues - always great testing water with no smell at all. We came home from vacation back in September 2017 and immediately noticed the smell. We dealt with it for 16 months trying different things such as changing the anode rod in the water heater (smell returned within 1 week), later replaced the water heater, that didn't help at all, when we finally realized we couldn’t use our whole house humidifier because it was blowing the sulfur smell around we finally decided to call a professional. Brett tested the water, thankfully no concerns (other than hardness). He thought perhaps a particular bacteria was in our well causing the sudden onset of smelly water. Brett sanitized the well and suggested we do that yearly, drained and sanitized the water heater, replaced our old water softener, flushed the lines and everything is running great. It's been 1 week and there is no sulfur smell, water softener running correctly and water tests amazing. I love the new water softener, it has a countdown meter letting me know when the next recharge will occur. Very happy with the job. I will definitely use again and also recommend Hobson’s Plumbing to others.
Description of Work: Water tested, well sanitized, water heater sanitized, new water softener installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

Romi B.
11/2018
5.0
plumbing
  + -1 more
The plumber was there exactly on time as promised. He worked quickly and efficiently, but was friendly and answered all of my questions. The quality of the job was clearly better than the less than stellar looking job that I had done. Couldn't be more pleased.
Description of Work: Repiping kitchen sink plumbing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Mike C.
11/2018
5.0
heating & air conditioning/hvac
  + -1 more
Went well, no issues very pleased with the service provided. Highly recommend Hobson Plumbing and Heating.
Description of Work: Called for annual furnace clean and check. Brett was very responsive and took care of all our concerns. Price was reasonable and fair. I had him clean my sons furnace as well where he quoted some other work that is needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Janet C.
10/2018
5.0
plumbing, water heater repair
  + 0 more
They did a very good job, quickly and professionally. They were reasonably priced also. I will use them again.
Description of Work: Thermostat/gas valve replacement on my hot water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Dave Z.
08/2018
5.0
plumbing
  + -1 more
The plumber was very professional and did a great job!
Description of Work: I needed to have my kitchen faucet replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lorie L T.
07/2018
5.0
plumbing
  + -1 more
At first I wasn't happy that they wouldn't give a quote over the phone, but they came out the day of our inquiry, gave us a very reasonable quote, and did the work then and there. The work was done neatly and efficiently, and Brett was gracious enough to take a little extra time to look at some issues with our bathroom sink faucet and low pressure in our tub faucet. He gave us a quote for those projects and we will definitely be calling them to schedule both projects within the next month. I am very happy to give them a five-star rating, they earned it. Great experience all the way around.
Description of Work: Replace outdoor hose faucet and also the inside shut-off valve that was corroded and unusable

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$351

Anthony G.
07/2018
5.0
plumbing
  + -1 more
Brett did a great job and was very careful not to get things dirty. The sink now drains with no problem. They will be called for all my plumbing needs.
Description of Work: My kitchen sink was clogged and after 2 other plumbers couldn't unclog it, we called Hobson and Brett Hobson came out and got everything cleared. He rodded the drain and also rodded the vent stack.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Thomas A.
07/2018
5.0
plumbing
  + -1 more
Estimate was a bit more than I thought it would be, but since I only got the one, I have no basis to compare. I wanted the job done quickly and they could meet my timeline. I cut the opening in the sub floor as per the plumbers instructions during the estimate. When he arrived to do the job, it was done quickly and professionally. I had already cut the replacement sub floor piece so once the piping was in place, he drilled his hole and it fit perfect The floor piece was screwed back down and now it's ready for me to finish the floor. The new flange is level. It's the right height, and done right. I definitely would hire them again.
Description of Work: They replaced a cracked (and improperly installed) toilet flange.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

DAVID G.
06/2018
5.0
heating & air conditioning/hvac
  + -1 more
Arrived on time. Diagnosed and performed work and charged fair amount for the work. Would definitely hire again and recommend.
Description of Work: Leaking duct in the house from AC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Dave R.
06/2018
5.0
plumbing, water heater repair
  + 0 more
I had to obtain the part (it was under warranty) and they walked me through the process. I am grateful for their help, responsiveness, and service!
Description of Work: Replaced gas valve on water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Ken D.
06/2018
5.0
plumbing
  + -1 more
He had to test a bunch of different pipes but found the leak and repaired it. He did a great job, he and his wife are very responsive. I've had to use their service several times in the last few years and they have high integrity and get high marks from me.
Description of Work: He fixed a water leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Phyllis E.
05/2018
5.0
plumbing, drain cleaning
  + 0 more
Brett listened carefully to what I needed and asked questions to clarify. He gave an estimate on the phone along with the explanation that they sometimes run into unexpected problems. He was able to send someone the next day. The technician looked to verify the actual cost would be the same as the estimate. Not only did he do the job quickly and well, he also suggested how to prevent future problems and also answered another plumbing question.
Description of Work: Clear an underground clogged line from sump pump to storm sewer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Zhuofan Z.
05/2018
5.0
heating & air conditioning/hvac
  + -1 more
I've had Hobson Plumbing and Heating for replacing my AC unit. They are very professional and diagnosed the issue quickly. They got the job done at a reasonable price.
Description of Work: AC Installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William M.
05/2018
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Perfect, found minor issue and quickly repaired it.
Description of Work: Checked Air Conditioners

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Doug N.
05/2018
5.0
plumbing
  + -1 more
The work was done efficiently and with excellent quality. Brett quoted a better rate by far, and even included work that wasn't in a competing estimate that he discovered should have been included (still came in below the other estimate). He went above and beyond to make sure everything got fixed, something a competitor was not willing to do. I have since used them again for some toilet work, and that was excellently done as well!
Description of Work: faucet install, pipe replacements, shut off valve

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tyler S.
05/2018
5.0
plumbing
  + -1 more
Great service, responsiveness, and work quality. Would highly recommend. Worked with Brett, a true professional.
Description of Work: Shower and bathtub full replumb

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Hobson Plumbing & Heating Inc
Thank you for the great review. We appreciate your business!

Contact information

197 Poplar Pl unit #1, North Aurora, IL 60542

http://www.hobsonplumbing.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
058-179219
Trade License Locale
illinois
Trade License Authority
Illinois Department of public health
Trade License Expiration
04/29/2017

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Water Heaters,
Wells and Pumps,
Drain Cleaning,
Water Filtration and Softening,
Drain Pipe Installation,
Natural Gas Lines,
Heating Oil,
Energy Efficiency Auditing

FAQ

Hobson Plumbing & Heating Inc is currently rated 4.9 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Hobson Plumbing & Heating Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Hobson Plumbing & Heating Inc offers free project estimates.
Yes, Hobson Plumbing & Heating Inc offers eco-friendly accreditations.
Yes, Hobson Plumbing & Heating Inc offers a 10% senior discount.
Yes, Hobson Plumbing & Heating Inc offers emergency services.
Yes, Hobson Plumbing & Heating Inc offers warranties.
Hobson Plumbing & Heating Inc offers the following services: Water Heaters, Hot Water Repairs, Tankless Hot Water, Sump Pumps, Water Softeners, Water Pressure Repairs, Re-piping, Drinking Water Systems, Ejector Pumps, Reverse Osmosis, Drain Cleaning, Heating, Cooling, Humidifiers, Air Purification, Dehumidifiers, Furnace & AC Maintenance.

Contact information

197 Poplar Pl unit #1, North Aurora, IL 60542

http://www.hobsonplumbing.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day