Patriot Appliance Repair, Co.

appliance repair, small appliance repair service

About us

Patriot Appliance Repair is a Veteran owned business since 2003, specializing in appliance repair services. 100% percent of our employees are combat veterans, who honorably served our country. Our veterans have committed to honorably serving you and your home repair needs. Patriot Appliance Repair is dedicated to providing our customers with an affordable, guaranteed appliance repair. We repair standard appliances - both freestanding & built-in units & we work on old & new models alike. We offer FREE estimates with repair service. 24/7 Live operators available to take service calls. Patriot Appliance Repair services include refrigerators, freezers, dishwashers, ovens, ranges, washers, dryers, disposals and hot water tanks. We repair Whirlpool, Kenmore, Maytag, Sears, Frigidaire, LG, Samsung, Sub-Zero, Bosch, Kitchen-Aid, Amana and many other brands (We do not service appliances manufactured by Haier, Astor, or Fisher & Paykel) Call or click to schedule a free estimate today!

Business highlights

5 years of trusted experience
Emergency Services Offered
Veteran Owned & Operated

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.820 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
0%
3
0%
2
0%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.7
responsiveness
4.8
Showing 1-20 of 20 reviews

Alyssa S.
01/2025
1.0
Stay FAR away from this man! He is a thief!!!! Initially I reached out because my freezer went out and he had pretty good reviews. He was responsive up until he got all of our money. He came out once and the issue was not resolved. It was like pulling teeth to get him to come back out. He eventually did after canceling on us twice and lo and behold the issue still persisted. He never fixed the issue. I followed up with him again to see when he would come out for a third time. This man is completely ignoring me. The lack of professionalism is absolutely astounding. I have no desire to do any further business with this man so I asked for a full refund. We paid $300 to have our freezer fixed and this man stole our money and never fixed the issue and continues to ignore me. I asked him to refund us all of our money and he blocked me! Now Im going to have to take him to court because hes a piece of crap. He will steal your money then block you and these screenshots are proof!!
Rating CategoryRating out of 5

Susan G.
12/2022
5.0
Billy called me first thing in the morning and was able to come fix my dryer that afternoon. He was prompt and did the job quickly and well. Iâ ll be using his services in the future as he can do other household repairs.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro
$185

Michael C.
11/2022
5.0
Billy was very professional and throughly explained the problem with my appliance. He was able to purchase the needed parts and install them in a timely fashion at a fair price. As his company slogan states he made my appliance great again! I would recommend him and will use him again for future repair projects.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$310

Stephen K.
11/2022
5.0
Very nice and responsive

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$250

susan R.
11/2022
5.0
Very honest repair man. Fast service and reasonable rates. Highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$75

Eric A.
10/2022
5.0
Hands-down the best appliance repair company Iâ ve used in my life, they actually took the unit apart to see exactly what was broken before they gave me a quote. Free estimate, and repair the clothes dryer within an hour.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$200

mary m.
10/2022
5.0
Trustworthy and knows his stuff!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jeanine P.
09/2022
5.0
very professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro
$225

Michael S.
09/2022
5.0
The technician diagnosed an issue with my fridge and came back later that today with the parts. He made every attempt to make adjustments to get the part to work, but my fridge was not able to be saved. I appreciated how professional the repairman was in explaining the issue, making every effort to perform the repair, and helping advise on the best options for a new fridge. It's rare to see such commitment to doing a good job, and you shouldn't hesitate in hiring them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ryan M.
09/2022
5.0
Billy was a total pro, explained the issue, turnaround expectations and kept us informed throughout the diagnosis, ordering, and finishing. Hire this guy!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$260

Kathleen V.
09/2022
5.0
Phenomenal ! My freezer hasn't worked this good in two years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kathleen V.
09/2022
5.0
Billy was phenomenal! He fixed my fridge and I'm very happy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

colleen c.
09/2022
5.0
Arrived earlier than promised but waited patiently for me to get home. He fixed my dryer and even took a look at my dishwasher (which had a broken part). No charge to diagnose my dw.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$100

Colleen L.
09/2022
5.0
Billy was wonderful! So happy with is work and communication skills

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jaime B.
01/2022
5.0
Great customer service and great prices got my washer up and running again à °à  à  à  will definitely call them for future Repairs and recommend them

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

angelo D.
01/2021
5.0
Billy was quick to respond. He came out the same day and did the repair for a fair price. I would highly recommend patriot appliance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Margaret N.
12/2020
5.0
Billy really explained what was going on with my refrigerator. Unfortunately, repairing it would have cost quite a bit (and I had paid for a costly repair only a year before by someone else), and even though Billy could have made money on the time and effort it would have taken to repair it, he suggested I'd be better off purchasing a new one. I truly appreciated his honesty; he did not benefit by telling me this. I will call him again if I ever need another appliance repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kathy O.
12/2020
5.0
Customer service was excellent. Very courteous on the phone call, came out at the time of the appointment. Billy is a man who knows his business, made the repair quickly and there has been no further problem. Explained everything to me and then releveled the washer and dryer and stayed to make sure all worked as they should. Would highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Melinda H.
11/2020
5.0
I really enjoyed working with Patriot Appliance Repair and would highly recommend them. I liked the owner Billy from our very first phone conversation. Most servicemen don’t take the time to explain anything, so I’m always asking questions, trying to understand. Billy was just the opposite. He told me what he thought the problem was with my dryer and what he was going to do to fix it. I already felt comfortable with him when he arrived, and I sat with him while he explained everything he was doing, I greatly appreciated the respect he offered me. He is a proud patriot, veteran, and father, and I would definitely work with him again :)

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Hubert B.
11/2020
5.0
They ordered parts and still waiting day 6.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

    Contact information

    4824 North Overhill Avenue, Norridge, IL 60706

    http://www.patriotapprepair.com

    Service hours

    Monday:
    7:00 AM - 10:00 PM
    Tuesday:
    7:00 AM - 10:00 PM
    Wednesday:
    7:00 AM - 10:00 PM
    Thursday:
    7:00 AM - 10:00 PM
    Friday:
    7:00 AM - 10:00 PM
    Saturday:
    7:00 AM - 10:00 PM
    Sunday:
    7:00 AM - 10:00 PM

    Service Categories

    appliance repair,
    small appliance repair service

    FAQ

    Monday: 7:00 AM - 10:00 PM

    Tuesday: 7:00 AM - 10:00 PM

    Wednesday: 7:00 AM - 10:00 PM

    Thursday: 7:00 AM - 10:00 PM

    Friday: 7:00 AM - 10:00 PM

    Saturday: 7:00 AM - 10:00 PM

    Sunday: 7:00 AM - 10:00 PM

    Patriot Appliance Repair, Co. accepts the following forms of payment: CreditCard
    No, Patriot Appliance Repair, Co. does not offer free project estimates.
    No, Patriot Appliance Repair, Co. does not offer eco-friendly accreditations.
    No, Patriot Appliance Repair, Co. does not offer a senior discount.
    Yes, Patriot Appliance Repair, Co. offers emergency services.
    Yes, Patriot Appliance Repair, Co. offers warranties.

    Contact information

    4824 North Overhill Avenue, Norridge, IL 60706

    http://www.patriotapprepair.com

    Service hours

    Monday:
    7:00 AM - 10:00 PM
    Tuesday:
    7:00 AM - 10:00 PM
    Wednesday:
    7:00 AM - 10:00 PM
    Thursday:
    7:00 AM - 10:00 PM
    Friday:
    7:00 AM - 10:00 PM
    Saturday:
    7:00 AM - 10:00 PM
    Sunday:
    7:00 AM - 10:00 PM