AL AIR INC is a small family owned business & Carrier Dealer founded in 1978. We have earned an excellent reputation over the last 30 years with the Village of Norridge and surrounding city & suburbs for honesty, professionalism, business ethics & expertise in installation & service. AL AIR INC is a proud, FAD (Carrier Authorized Dealer) distinguished by 100% satisfaction guarantee & employing NATE certified technicians. (NATE=North American Technician Excellence) We continuously train in new products as well as service & installation procedures to meet your expectations & consistently deliver the best service & equipment in the industry. From single family homes to professional office buildings, it is our goal to provide you with dependable Carrier equipment, exceptional service, value and total comfort.
Business highlights
46 years of trusted experience
Services we offer
heating contractor, furnace repair service, air conditioning contractor, hvac contractor, air conditioning repair service
Young guy Erik came in, very nice, knowledgeable, and professional. Did an excellent job! We are Very happy with the service.
Description of Work: Furnace checking and cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
michael j P.
06/2017
5.0
heating & air conditioning/hvac
+ -1 more
They are professional plus if you have any questions, the owner come out and answers them personally. The quality is excellent. Their responsiveness is pretty good. I have not had an emergency. To set up a maintenance, it depends on what time of year you call. I would say overall an "A". I highly recommend them.
Description of Work: They installed a new system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Carol M.
06/2017
5.0
heating & air conditioning/hvac
+ -1 more
We haven't called them this year. I would recommend them. I would recommend them. They're in the neighborhood. They know what they are doing and they're responsive.
Description of Work: They did an air conditioner spring checkup.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Aubrey S.
05/2017
5.0
heating & air conditioning/hvac, water heater repair
+ 0 more
It was great! The workers showed up on time, we very courteous and cleaned up after they were finished.
Description of Work: We needed our furnace and hot water heater replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,500
Anthony Z.
10/2016
5.0
heating & air conditioning/hvac
+ -1 more
We just had our furnace checked on October 1, 2016 by Al Air. To our surprise the Owner Al was our service guy. (That's right an owner that doesn't sit behind a desk and gets his own hands dirty). My husband and I were hooked from there. Al was beyond knowledgeable, honest and genuine. He did a great thorough job and explained everything to us. Al did not push us to buy anything extra even though he said we need a new chimney liner. He provided us with information regarding the chimney liner and the benefits of having one with a high efficiency furnace and said to read up more on it ( he wasn't pushy with saying "so, when do you want to schedule us to come out and fix it) being professional as he is he also wore booties so my carpet stayed clean. Al was absolutely wonderful and if you need any heating, air conditioning or hot water tank replacements or check-ups, Al-Air is "THE" company to go through, you will not be disappointed! People like Al and his company are few and far between in today's age and it's nice to see. We will be a customer for life now! Thanks Al!!
Description of Work: Furnace check
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
John P.
09/2016
1.0
heating & air conditioning/hvac
+ -1 more
Al came to the house after a second call and said he'd e-mail me a quote never received it called back 3 times and was told they'd look into it 3 months later & I still haven't heard anything Needless to say I purchased elsewhere
Description of Work: I needed 2 AC units
Rating Category
Rating out of 5
responsiveness
1.0
punctuality
1.0
$7,000
MARY M.
01/2016
5.0
heating & air conditioning/hvac
+ -1 more
Al Air is a terrific local service provider. The techs are all friendly and competent. I have been using them for three years now. So glad I found them.
Description of Work: Furnace maintenance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Carole C.
08/2015
5.0
heating & air conditioning/hvac
+ -1 more
They were very polite, came out for the work on a Saturday which was very helpful. We have used them many times in the past, they are always clean, thorough and reasonably priced.
Description of Work: They did an AC tune up and check up for $89 and installed a new filter in my humidifier for an additional $22.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Dolores J B.
01/2015
5.0
heating & air conditioning/hvac
+ -1 more
Came quickly and on time as promised. Friendly fast service. Always willing to explain what is being done. Al has done work for us before and we have always been happy with it.
Description of Work: Replaced the heat-sequencer in our central heating system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$187
Amelia K.
01/2015
5.0
heating & air conditioning/hvac
+ -1 more
Wonderful. Wonderful. Just a great guy who does the best work !
Description of Work: Al came immediately to house. His price was more reasonable than company I had been dealing with for past 15 years. We needed a new boiler.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
jose P.
01/2015
5.0
heating & air conditioning/hvac
+ -1 more
all the work went fine.they were prompt and cleanedup after working.polite and answered any questions.took 2 days to install
Description of Work: remove and install ac unit and furance and humidifier
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Joy B.
01/2015
5.0
heating & air conditioning/hvac
+ -1 more
Repair man called 90 minutes early and came overg early. He was very pleasant and solved the problem very fast. The price was very reasonable. I would use them again.
Description of Work: Worked on furnace
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$127
John & Joan E.
06/2014
5.0
heating & air conditioning/hvac
+ -1 more
excellent job ane a very fast response
Description of Work: Furnace repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$48
JOYCE A.
03/2014
5.0
heating & air conditioning/hvac, water heater repair
+ 0 more
He is very honest, on-time, and extremely reliable. I and/or my family have been using him for over 30 years.
Description of Work: He replaced my hot water heater and did the usual annual furnace check up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
michael j P.
10/2013
5.0
heating & air conditioning/hvac
+ -1 more
Al the owner, is very responsive to his appointments and very professional, when he came out to evaluate my furnace and central air unit, he was very straight forward about which i like, since he was the third company to come out and bid the job and spent about a hour and half here explaining everything to me. came about a week later and in 2 days the job was completed. his crew derek and karol are very professional installers and very clean too, i was very impressed with this company and crew. I am a very fussy person when it comes down to installing things and this crew passed with flying colors for sure, also had a little minor glitch with the blower motor and scott came out right away and fixed it which by the way wasand quot;nt the companys fault it was pre set at the factory that way but was very responsive to my needs,very honest and dependable company to deal with.
Description of Work: install high efficiency furnace and central air unit by Carrier
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,500
ANTONINO L.
07/2013
5.0
electrician, heating & air conditioning/hvac
+ 0 more
First of all Al came out to our home multiple times to help us with inspecting the air circulation in the home. He helped us get those issues resolved by speaking with the seller of the home and helping them understand what the problem was. The men he then sent out to do the work were very professional and knew exactly what they were doing. They were willing to answer questions that I had as well as explain what they thought was necessary that I know about the new unit. All of the work was done in one day and done well.
Description of Work: Installed AC unit, and all necessary equipment for the electric, coil in the furnace etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
kim J.
05/2013
1.0
heating & air conditioning/hvac
+ -1 more
Did come to the house and inspected the air condioning units. We have 2 units. Told us that 1 unit needed a part and the other unit, we would need someone else to come out to have additional work, that it might need a new motor, but that it would be hard to get at, because of where the unit is located. He told us he would order the part for the one unit. That it would take 1 to 2 days to get, which we told him that was fine. The other unit, he said, he would have to talk with someone at Al's and see if they could do the work on the unit, because they are and quot;very busyand quot;. This unit, I am refering to is in a compact area, which would be hard to do the work. The service call was on a Tuesday. On Friday, since we had not heard one way or another from Al's, my husband called them. My husband was told that the part for the 1 unit, which we were told he would order, was actually NOT ordered and that they were and quot;too busyand quot; to do any of the work. Needless to say, we were quite upset that it took 3 days for them to tell us that they did NOT order the part for the 1 unit and that they were and quot;too busyand quot; to do the work and we better get someone else. We feel they are very unprofessional and would NEVER recommend Al's Air to anyone!!!
Description of Work: Placed a call to Al's Air, because our air conditioning was not running properly.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
ELAINE B.
05/2013
5.0
heating & air conditioning/hvac, water heater repair
+ 0 more
I had a flood and had to call him in for my heating because it went out. My basement flooded and he sent someone right away and took care of it immediately.
Description of Work: He repaired the furnace and restarted the hot water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
John & Joan E.
04/2013
5.0
water heater repair
+ -1 more
Our water heater committed suicide at a non convenient time. We called Al's to come and remove the body and bring us a new one. We have been using Al's for years for furnace and air conditioning. We have always had a quick response to our calls and have been treated well. Work was done and there was no mess left. Price has always been fair. If we weren't confident with ths company, we would not be using them. When air,heat or water breaks, Als phone is ringing.
Description of Work: Our water heater committed suicide at a non convenient time. We called Al's to come and remove the body and bring us a new one. We have been using Al's for years for furnace and air conditioning. We have always had a quick response to our calls and have been treated well. Work was done and there was no mess left. Price has always been fair. If we weren't confident with ths company, we would not be using them. When air,heat or water breaks, Als phone is ringing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
ANTONINO L.
04/2013
5.0
heating & air conditioning/hvac
+ -1 more
Overall I would describe my experience with Al Air as excellent.
Description of Work: Al was willing to come out and give me a very informed estimate and inspection of the heating and cooling functionality of a home. He really took his time to explain everything and was more concerned about me being fully informed rather than trying to sell me on his services. I will definitely be using his services in the future.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
jose P.
03/2013
5.0
heating & air conditioning/hvac
+ -1 more
did a nice job,answered any questions i had,explained how the new system worked
Description of Work: install a new furnace and air conditioner
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$6,300
BRIAN M.
02/2013
5.0
heating & air conditioning/hvac
+ -1 more
They were outstanding. We were able to get a $1000 rebate from People's Energy. Al offered to help me file the paperwork for the rebate. His crew that did the install, Derek and Karol, were here all day and worked hard. The installation was perfect and the system works great. Al Air let me pay in three payments, which we were very pleased with.
Description of Work: They installed a new 95% efficient Carrier furnace and repaired the humidifier. They put in a new digital thermostat and a new chimney liner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Bernadette J.
02/2013
5.0
heating & air conditioning/hvac
+ -1 more
Service person arrived on schedule. He was courteous and clean. Checked furnace, cleaned it and made suggestions for furnace efficiency, I.e. baffle adjustments.
Description of Work: Excellent
Rating Category
Rating out of 5
Yes, I recommend this pro
$80
Sue B.
12/2012
1.0
heating & air conditioning/hvac
+ -1 more
See my descrition above
Description of Work: Al Air is in my neighborhood. You see advertisement everywhere. I believe in supporting local companies so I made an appt for them to service a unit I have. Al Air sent a service man out to my property to check the unit for the summer. The guy couldnt find the air conditioner on the roof and left. Never told my tenant that he was leaving. I called the company the next day to see what the charge was not realizing that the service was not done. The receptionist had to call me back. After talking to their service guy I was told the service was never done. I would say this is about as unprofessional as you could get.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
CATHERINE A.
08/2012
5.0
heating & air conditioning/hvac
+ -1 more
When the FHA appraiser of my home left, I decided to check for any lights left on and discovered my attic floor was wet from a/c overflow. (My blower is up in the attic of my 2 story bungalow, the condenser is outside on the ground.) After we serviced the drain ourselves we discovered it still leaked. I called on a Saturday and the first service person came right away with no week end special charge. Unfortunately, it was over his head and he called for someone with more experience to take over. I was given full credit for this first service call. On Monday, I decided to speak to the owner to explain my urgency since I was in escrow. I was pleased to be connected right away. With Al on the phone, I explained that I was selling the house and it was very important that this leak be fixed immediately and properly. I wanted to be fair to the buyers and since it was very hot I also needed my air on. He understood. Al came himself to inspect the unit and then sent an experienced man to take apart the unit. The drain pan was rusted out and they showed it to me. Al had already researched the model and found replacement pans were no longer available and it would have to be fabricated. The arranged for this. Unfortunately I was left for the week end without air because the fabrication took longer than expected. Luckily Mother Nature seems to work for Al Air because it got cooler! On Monday the new pan was installed. I was told to check on it and when I did I found it still leaked. Now they actually came out at night and spent more hours making sure the pan was at the right angle to withstand the blower's power. They took care to explain to me what was happening. Let me also note that this is a strange unit and it is squished into a tiny attic space. II would have been much easier to just tell me that I needed a new air conditioner, or certainly a new blower unit. I can't say enough about their honesty. In fact, watching a program tonight on dishonest a/c repair companies reminded me I had not yet written this review. I felt they were seeing the issue from my point of view, understood the urgency, and cared about my predicament. Also given that the house was being sold they understood I wanted an immediate solution and not a whole new unit! I highly recommend Al's Air to anyone in our neighborhood. They don't travel too far from home base as I understand it.
Description of Work: Blower unit in the attic was leaking. The house was scheduled to close in less than 2 days. As seller, I wanted the a/c fixed immediately for the buyers and also needed the air on to finish my packing. They were honest and went above and beyond to fix my problem. A new drain pan had to be fabricated and installed. The parts were no longer available. The job required several visits. All commitments were met and considering the time spent, the price was more than fair.
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*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Water Heaters,
Electrical,
Fencing
FAQ
Al Air, Inc. is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: Closed
Tuesday: Closed
Wednesday: Closed
Thursday: Closed
Friday: Closed
Saturday: Closed
Al Air, Inc. accepts the following forms of payment: Financing Available,MasterCard,Visa
Yes, Al Air, Inc. offers free project estimates.
No, Al Air, Inc. does not offer eco-friendly accreditations.
No, Al Air, Inc. does not offer a senior discount.
No, Al Air, Inc. does not offer emergency services.
No, Al Air, Inc. does not offer warranties.
Al Air, Inc. offers the following services: heating contractor, furnace repair service, air conditioning contractor, hvac contractor, air conditioning repair service