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Stanley Steemer

Carpet Cleaning

Reviews

4.25 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
20%
3
0%
2
20%
1
0%


Rating CategoryRating out of 5
quality
3.8
value
4.6
professionalism
4.4
responsiveness
4.8
punctuality
4.8
Showing 1-5 of 5 reviews

gene W.
01/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: standard carpet cleaning.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$387

Sharon H.
07/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned carpets, dining room chairs, living room recliners and applied protectant to each. Two very nice young men did a great job. Would definitely recommend them to others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$352

Sally M.
12/2012
2.0
carpet cleaners
  + -1 more
When called to make appt I asked if they had any current specials. Told and quot;yesand quot; and then quoted price that was the exact same normal price on website. When asked what the discount was they couldn't answer. Showed up exactly on time and were very professional. Problem was that the and quot;traineeand quot; did all the work on the carpet while the and quot;trainerand quot; focused on demonstrating their grout cleaning service and providing quote - qoute of $500+ for kitchen alone. Excessively wet: All carpets were extremely wet for almost 2 days and the main and quot;troubleand quot; spots were still in the carpet. Spots were easily removed when cleaning was reaccomplished.
Description of Work: Carpets cleaned in living room and family room.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$129

Denise T.
09/2012
5.0
carpet cleaners
  + -1 more
They do an exceptional job, our carpet is beautiful. They clean everything well. I'll be having them out again soon. They are also extremely punctual.
Description of Work: My furniture was steam cleaned. The also cleaned 2 flights of carpeted stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Brian J.
11/2011
4.0
carpet cleaners
  + -1 more
They dinged up my walls, were trying to get some items out of their way and they took some non delicate items and stacked them on top of a delicate item. As a homeowner I was pretty frustrated with them coming in my home and doing some of those things. I would not use them. What they charged us was what they quoted us at the beginning.
Description of Work: They came out for some carpet cleaning.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0


    Contact information

    1613 Commerce Dr, Normal, IL 61761


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning

    FAQ

    Stanley Steemer is currently rated 4.2 overall out of 5.
    No, Stanley Steemer does not offer free project estimates.
    No, Stanley Steemer does not offer eco-friendly accreditations.
    No, Stanley Steemer does not offer a senior discount.
    No, Stanley Steemer does not offer emergency services.
    No, Stanley Steemer does not offer warranties.

    Contact information

    1613 Commerce Dr, Normal, IL 61761