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Preferred Garage Door Repair

Garage Doors

About us

We have the experience and knowledge to repair any garage door. We guarantee your satisfaction, and we won’t leave until the job is done right. Call to schedule an estimate today!

Business highlights

8 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Eco Friendly

Services we offer

Garage Doors - Repair & Installation

Amenities

Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.911 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
0%
3
0%
2
0%
1
9%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.9
responsiveness
5.0
punctuality
5.0
Showing 1-11 of 11 reviews

Stephen G.
08/2024
5.0
garage doors
Β  + -1 more
John did a great job. He provided quick responses. When I communicated my belief that a fully new garage door might be needed, John stated that he would prefer to try a repair before considering a replacement. His knowledge and honesty were clear throughout the procedure. I would certainly endorse his services.
Description of Work: Installed New garage door opener, Door Rollers, Springs, Pully, and Door Support Reinforcement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$814

Daniel W.
08/2023
5.0
garage doors
Β  + -1 more
John responded to my Angi's request within minutes with a phone call. My garage door cables and some rollers rusted out, and the door wouldn't open. John showed up within 45 minutes of my call and had everything replaced and repaired within an hour. Very professional, explained everything, very reasonable price. Great service! I'm holding onto his info in case I need any future work. Thank you!
Description of Work: Replaced garage door opener cables, rollers, and some hinges. Reattached and tested everything.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

RONN C.
11/2021
5.0
garage doors
Β  + -1 more
John is very responsive via phone and text messages. I needed both repair and replacement of side springs and cables for my (2) 6.6 X 8 ft. garage doors. John suggested on converting them to torsion spring and was willing to give me a quote on both. Not only did he fix both doors, he also replaced the rollers on BOTH of them. John is very courteous, communicative and prompt. Will definitely hire again and recommend him.
Description of Work: Side Spring conversion to Torsion Spring on (2) Two side-by side Garage Doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

tina S.
02/2021
1.0
garage doors
Β  + -1 more
I spoke to John on the phone last night and we agreed on a price and he was available to install a new garage door opener that I had purchased the next day. I told him in advance that there might be some street parking issues due to the previous snowfall and my alley being a culdesac. He said no problem we could figure it out. When he arrived this morning, he pulled up in front of my neighbor's house which had a chair in front of the shoveled out spot and proceeded to back into the wooden chair. When his bumper hit the chair and pushed it back, he got out of the truck and started destroying the chair with his bare hands and the held it over his head and repeatedly smashed in on the gound until it completely broke apart. I watched this entire incident from my front window. As he walked over to my house, I asked if he just smashed my neighbor's chair to bits and he replied "there's no dibs in Chicago" I told him that there is on this block and asked him to leave. Ironically, there was an empty spot with no chair directly across from the destroyed chair. I can't rate his service, but the fact that he destroyed an old wooden chair with such rage gives his professionalism an F.
Description of Work: Install a garage door opener

Rating CategoryRating out of 5
professionalism
1.0

$175

dennis S.
08/2020
5.0
garage doors
Β  + -1 more
John from PGDR did a very good job with the install of a new door opener. As advertised, he kept at it until the job was done properly. The sensors provided by the manufacturer were faulty so John returned them and came back the next day and installed new sensors . I appreciated the extra effort at a very fair price!
Description of Work: new door opener installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

John S.
08/2020
5.0
garage doors
Β  + -1 more
It was good. They were prompt and on time. They were very professional. It was a really good experience.
Description of Work: They did my mother's garage spring door.
Rating CategoryRating out of 5
Yes, I recommend this pro

Fay T.
07/2020
5.0
garage doors
Β  + -1 more
They were great. He was very friendly, explain to me everything that went wrong, put a new battery on my remote, and they were great.
Description of Work: My garage door would open by itself then it didn't want to close. My remote would open it, but not close it. The technician came and he work on it probably no more than ten minutes and he had it working. when I went to pay him, he said that no charge because he said it just a simple fix.
Rating CategoryRating out of 5
Yes, I recommend this pro

Mindy S.
07/2020
5.0
garage doors
Β  + -1 more
PGDR helped me with a sudden urgent replacement while I was out of town. The repair was a task on its own, but every one of my instructions were precisely completed.
Description of Work: Repair to damaged frame and door replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

David M.
07/2020
5.0
garage doors
Β  + -1 more
Great! John got the wheels back on the track and got my garage door open. Service was timely, professional, and reasonable. Highly recommend.
Description of Work: Garage door wouldn't open

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Sam S.
07/2020
5.0
garage doors
Β  + -1 more
I needed the springs replaced and track repaired. They came out right away and did an excellent job! They took time and went over the repair with me and made sure the door was functioning properly before they left. Thanks πŸ™
Description of Work: Garage Doors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brandy J.
07/2020
5.0
garage doors
Β  + -1 more
The technician was on time, repaired the spring quickly, garage door works like it was new. He was extremely courteous and cleanly. Great price! I would refer this company to all.
Description of Work: spring replacement
Rating CategoryRating out of 5
Yes, I recommend this pro

    Contact information

    3232 West Main Street, Niles, IL 60714

    http://www.preferredgaragedoorrepair.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 6:00 PM
    Tuesday:
    7:00 AM - 6:00 PM
    Wednesday:
    7:00 AM - 6:00 PM
    Thursday:
    7:00 AM - 6:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Insured

    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Garage Doors

    FAQ

    Preferred Garage Door Repair is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 7:00 AM - 6:00 PM

    Tuesday: 7:00 AM - 6:00 PM

    Wednesday: 7:00 AM - 6:00 PM

    Thursday: 7:00 AM - 6:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: Closed

    Preferred Garage Door Repair accepts the following forms of payment: American Express,Discover,MasterCard,Visa
    No, Preferred Garage Door Repair does not offer free project estimates.
    No, Preferred Garage Door Repair does not offer eco-friendly accreditations.
    Yes, Preferred Garage Door Repair offers a 5% senior discount.
    No, Preferred Garage Door Repair does not offer emergency services.
    Yes, Preferred Garage Door Repair offers warranties.
    Preferred Garage Door Repair offers the following services: Garage Doors - Repair & Installation

    Contact information

    3232 West Main Street, Niles, IL 60714

    http://www.preferredgaragedoorrepair.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 6:00 PM
    Tuesday:
    7:00 AM - 6:00 PM
    Wednesday:
    7:00 AM - 6:00 PM
    Thursday:
    7:00 AM - 6:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed