World of Doors

I hired Sean to do multiple projects at my home: replace an old electric overhead garage door opener with a new device; install keyless entry on garage (keyless entry provided by me), replace steel safety latch, replace front gate handle and deadbolt and key all doors the same. Thirty days after initially communicating with him, he arrived to do the work. He and his partner installed the new garage door opener/ liftgate device, but did not complete the job as he was unable to synch it the new opener device with our 2018 car. We did not have the exterior keypad for the lift installed for safety reasons and he took the liberty to put it in his truck, even though we paid for it. He reluctantly gave it back after I asked for it. He failed to complete other items in the quote he gave us. Those items included: Properly installing new locks on the lower handle of our front gate. He installed new locks, but in order to lock the front gate, we have to use the new key on both the inside handle and the outside handle. I’ve never seen a door handle operate like this and it’s a safety hazard. Additionally, he used rusted screws from the old set to replace it. There was no deadbolt installed, yet we paid for it in the invoice. Since this, we have had a perpetrator on the property who we chased out at 5:00 a.m. on a Saturday. The perpetrator entered through the faulty front gate. We were also charged for a customer-supplied wifi deadbolt for the garage, yet he did not do it, as he stated we needed a new door. He later quoted me $3000 for a new door, while other contractors quoted me $800-$1100 but said it didn’t really need to be replaced. He charged me $1449.75 for all the work and said he would be back to complete it. I contacted him numerous times after his initial visit to schedule him to come and complete the unfinished work. He wished me luck in a text and I have not heard back from him, except for receiving a $100 check in the mail, I guess which was his way of acknowledging he screwed us as the total amount of work we paid for that he failed to perform amounted to over $600.