UPDATE HEATING AND AIR CONDITIONING

I needed service on my furnace. I looked at other companies and yet I couldn't get someone to come in a reasonable time frame. So I decided to call Update. What I appreciated was that they were VERY direct with service. I saw given a time when they could come (about 2-3 hours) and low & behold, they were there. All I needed was some routine maintenance. All was well until they found a simple fuse problem. There were a coupe other minor problems as well. I was expecting to pay $500+ or more. I didn't pay anywhere near that. I told other companies what my problem was and each said it could cost $350-$500 but wasn't the case here. With all that needed to be done, I was at $275. Fair enough. Prompt, courteous and professional. And from what I saw, 24 hour on call service. I'd use them again if I needed service again.

They were on time, worked diligently until the job was done, cleaned up their work space, and demonstrated everything before leaving. I couldn't be happier with the quality of work!

This past winter our upstairs furnace was leaking so we called UPDATE right away. He provided a variety of options from repairing the existing furnace to replacing the unit. We ended up replacing the unit as the original unit was very loud and was 10+ years old. We explained what we were looking for and he provided three furnace options to choose from and provided the pros and cons for each. We ended up going with the higher-end model as he advised it is the quietest unit and he was right, we can barely hear it when it kicks on. Last and possibly most important for any new customers is his price, he was $1,500 less than the other two quotes we received to replace our furnace with the same exact furnace model. Jason and the team at Update have been great to work with and I highly recommend them for any of your HVAC needs.