About us
Business highlights
79 years of trusted experience
Emergency Services Offered
Services we offer
Amenities
Free Estimates
YesSenior Discount
$10.00
Emergency Services
YesAccepted payment methods
Reviews
4.510 Reviews
Showing 1-10 of 10 reviews
Gabe H.
10/2020
excavators, septic tank
+ 0 moreI have mixed feelings about this company back in May I called regarding getting my tank pumped and they came out within a couple weeks. The guy that came out was very professional and informal about everything. If I would rate the service based on the first guy I probably give it five stars. Then I had to call again in June because my septic tank was overflowing again the lady told me that they’re really behind and they would have to put me on a waiting list so I said OK. I waited three weeks no call so I called them again they said they’re still really busy but they would call me back another month went by I called again the lady said they would call me back within a couple days still no call back. Another month went by I called again the same thing she said they would call me back within a couple days. A total of three months went by and no one called me back but yes my septic tank is overflowing still in my yard. This company has horrible customer service never once called me back except for the first Pump I got done. I called Zeiter’s septic services in Morris Illinois and they came to look at my septic within a week. They wrote up a proposal for me to fix it and they should be back out in about a week to fix the problem.
Description of Work: Septic tank/ Field flooding
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matthew H.
08/2019
septic tank
+ -1 moreGreat. Owner was onsite and provided helpful information through multi communications. Also helped troubleshoot potential problems. System seems to be functioning fine now.
Description of Work: Septic Tank Pumping
| Rating Category | Rating out of 5 |
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| quality | |
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Yes, I recommend this pro
$270
Robert M.
04/2019
septic tank
+ -1 moreTried to contact multiple times. Only responded to one email saying they wiuld come out and provide a quote and then never responded agsin.
Description of Work: repairs to septic system
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Rita M.
01/2017
septic tank
+ -1 moreThey did a great job.
Description of Work: Septic problems
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Kristal B.
02/2016
septic tank
+ -1 more.
Description of Work: .
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Darcy R.
07/2014
septic tank
+ -1 moreRyan Murphy did not return phone calls and after he set up the second appointment he never showed up! We were very disappointed.
Description of Work: Ryan Murphy came out Early June, and checked things out and discussed with my husband just what needed to be done. He left saying he was busy the next week but would call in a couple days to say when he would be out to do the work. My husband was impressed with his knowledge and said he seemed like he would be great. Ryan never called. We (I) made a few calls asking, (begging) Ryan to come out and do the work. He never returned my calls. My husband called and Ryan called him back and set up an appointment to begin.
| Rating Category | Rating out of 5 |
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Pat A.
07/2013
septic tank
+ -1 moreNo Problems
Description of Work: Pumped Septic Tank
| Rating Category | Rating out of 5 |
|---|---|
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Yes, I recommend this pro
$200
Nick V.
06/2012
septic tank
+ -1 moregreat
Description of Work: septic pumped
| Rating Category | Rating out of 5 |
|---|---|
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Yes, I recommend this pro
$200
Gilbert T.
10/2011
septic tank
+ -1 moreSullivan Septic and Sewer workers carefully removed the surrounding sod and soil around the leaking distribution box. A new modern distribution box was installed along with new pipes and connecting lines to the drain field and septic tank. No leaks have been detected since work has been completed. Fast and professional service was provided. Great price!
Description of Work: Replaced septic system's leaking distribution box.
| Rating Category | Rating out of 5 |
|---|---|
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Yes, I recommend this pro
$550
Gerry D.
04/2011
septic tank
+ -1 moreIt went very well. I would use them again.
Description of Work: They came to pump out my septic tank. They were very knowledgeable and professional. At present I am waiting for an estimate on additional work on my septic field. I would use them again.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$185
Contact information
1947 Airway Ct, New Lenox, IL 60451
www.sullivanseptic.comService hours
Monday:
7:00 AM - 6:00 PMTuesday:
7:00 AM - 6:00 PMSaturday:
8:00 AM - 5:00 PMLicensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Septic Systems,
Excavating,
Sewer Cleaning
FAQ
Sullivan Septic and Sewer Inc is currently rated 4.5 overall out of 5.
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Saturday: 8:00 AM - 5:00 PM
Sullivan Septic and Sewer Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Sullivan Septic and Sewer Inc offers free project estimates.
No, Sullivan Septic and Sewer Inc does not offer eco-friendly accreditations.
No, Sullivan Septic and Sewer Inc does not offer a senior discount.
Yes, Sullivan Septic and Sewer Inc offers emergency services.
No, Sullivan Septic and Sewer Inc does not offer warranties.
Sullivan Septic and Sewer Inc offers the following services: Septic and sewer cleaning, installation, repair, mechanical systems, sand filters, rodding, sump and ejector pumps, excavating, water drainage, storm sewer & manhole.
Contact information
1947 Airway Ct, New Lenox, IL 60451
www.sullivanseptic.comService hours
Monday:
7:00 AM - 6:00 PMTuesday:
7:00 AM - 6:00 PMSaturday:
8:00 AM - 5:00 PM